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Overnight Guest Service Agent Jobs

Front Desk Overnight Guest Service Agent
By Lakes Inn at Dunvilla At Pelican Rapids, MN, United States

A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include ...

Guest Service Agent - St. Augustine
By Stayable Suites At St Augustine, FL, United States
Disciplined – executes the responsibilities of the position consistently and with fidelity
Notify the manager or equivalent immediately of any guest, employee, or payment concerns
Notify Property Manager of any safety concerns or any violations of policy
Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players
Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders
Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction
Hotel Guest Service Agent
By CUSA, LLC At Jeff, MO, United States
Good time management and organizational skills.
Coordinating with housekeeping and staff management.
1+ years of customer service experience.
Patience and good listening skills.
Greeting guests upon arrival and making them feel welcomed.
Providing front desk services to guests.
Guest Service Agent Jobs
By Flik Hospitality Group At , New York, 10007 $24 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Guest Service Agent Jobs
By The Fifth Avenue Hotel At , New York, 10001 $29 - $30 an hour
Guest Loyalty and Recognition: Recognize and acknowledge repeat guests and VIP’s. Offer personalized surprise and delight moments when possible and appropriate.
Previous experience in a luxury hotel front desk or guest services role is preferred
Exceptional customer service and communication skills
Strong attention to detail and organizational abilities.
Room Assignments: Coordinate room assignments based on guest preferences, availability, and special requests.
Any other duties as assigned.
Guest Service Agent- Full Time
By Hyatt House At Cypress, CA, United States

Organization- Hyatt House Cypress/Anaheim Summary HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The ...

Guest Service Agent Jobs
By Drury Hotels At , West Des Moines, 50266 $15.97 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Cec, Direct Guest Service Agent
By Royal Caribbean Group At ,
Capacity to think independently and research as well as demonstrate sound judgment, effective reasoning, proven problem-solving abilities and effective decision-making skills.
High School graduate, GED, or relevant hotel/hospitality experience preferred.
Proficiency in English. Fluency in a secondary language would be an added advantage.
Works harmoniously and professionally with peers, travel partners and leaders across departments, both shipboard and shore side.
Communicates effectively with all external and internal customers through both verbal and written interactions.
Displays proficiency in Microsoft Windows, Microsoft Office applications.
Guest Service Agent Jobs
By Drury Hotels At , Frisco, 75034 $16 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Remote Service Desk Agent- Overnight Hours
By Unisys At ,
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Airport Guest Service Agent - Sacramento
By Hawaiian Airlines, Inc. At , Sacramento, 95837 $15.50 an hour
This position is part-time with a minimum of 20 hours per week scheduled. Flight benefits are offered.
Possess a high school diploma or equivalent education
Customer service experience in the hospitality industry
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
A 60-minute virtual panel interview
A 30-minute in-person final interview
Guest Service Agent Jobs
By Sonesta At , White Plains, 10601 $20.79 - $23.10 an hour
$20.79 - $23.10 - pay rate outlined follows contract requirements
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Company Paid Short Term and Long Term Disability Insurance
Overnight Guest Services Agent
By Four Seasons At , Boston
2 Years in a front desk role or 2 years’ luxury customer service experience necessary.
Ability to experience our hotels as a guest through the complimentary room program
Educational assistance programs, as well as in-house training workshop for all employees.
Some Benefits Four Season Employees enjoy:
Check in guest in an efficient and friendly manner, using guest name whenever possible.
Assure that guest is assigned type of room requested and the correct rate is charged.
Guest Service Agent - Hilton Norfolk The Main
By Professional Hospitality Resources, Inc. and Ocean Beach Club LLC At , Norfolk, 23510
High School Education or equivalent experience
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist
Offer to make reservations for them at restaurants in the area.
1-2 years experience in a Hotel or other customer relations position.
Handle guest registration and room assignments, accommodating special requests whenever possible. Ability to stand for extended periods of time
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Guest Service Agent Jobs
By Fairmont Orchid, Hawaii At , Kamuela, 96743
An operational knowledge and proficiency in Property Management System (Opera) and Microsoft Office (Word, Excel, PowerPoint)
Attend all briefings, meetings and trainings as assigned by management
Perform other reasonable duties assigned by the Management of the Hotel
Your experience and skills include:
Preferred provider medical/drug/vision benefits starting at $16.98 for employees*
Alert Security or Duty Manager of suspicious looking person(s) / articles
Full Time Overnight Guest Service Agent
By Kimpton Hotel Monaco At , Pittsburgh, 15219
1. Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
2. Basic mathematical skills and ability to operate a 10- key by touch.
5. Must have excellent telephone etiquette skills.
7. Cash handling experience preferred.
1. Check guest in and out of rooms.
3. Run audit reports/ journals from the Front office mainframe, the micros computer, and Credit Card system.
Guest Service Agent - Full Time (Lake Tahoe)
By Caesars Entertainment At , Stateline, 89449, Nv
Greets guests in a warm and friendly manner using specialized skills and personalized service.
Previous guest/customer service experience preferred.
Processes payments following established procedures.
Informs guests of shows, facilities, services and room amenities available at Harrah’s/Harveys.
High School Diploma or equivalent preferred
Literate and fluent in English
Guest Service Associate/Cashier Overnight - Alltown Fresh
By Global Partners At , Ayer, 01432, Ma
Other tasks assigned by management
Running a cash register, this includes accountability for cash, lottery tickets, cash cards, etc.
Cleaning (windows, floors, bathrooms, emptying trash containers, etc.)
Gasoline tank inventory (stick readings)
Checking product in as it is delivered from vendors
Yard maintenance (sweeping, shoveling, painting, checking gas wells, etc.)
Guest Service Agent Jobs
By Hilton Garden Inn New York/Tribeca At , New York, 10013, Ny $19 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Guest Service Agent Jobs
By Commonwealth Hotels At Portland, ME, United States
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Knowledge of the local area to make recommendations for a variety of services
Guest Service Agent, Front Desk Clerk, or Front Desk Agent

Are you looking for a unique opportunity to provide exceptional service to overnight guests? We are seeking an Overnight Guest Service Agent to join our team and provide a memorable experience to our guests!

Overview Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. Detailed Job Description Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. They are also responsible for greeting guests, answering questions, providing information about the hotel and its services, and resolving any customer service issues. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work overnight shifts
• Ability to stand for long periods of time
• Ability to lift and carry up to 50 pounds
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Experience
• Previous customer service experience
• Previous experience working in a hotel or resort
Job Responsibilities
• Greet guests and provide information about the hotel and its services
• Answer questions and resolve customer service issues
• Maintain a professional appearance and demeanor
• Ensure that all guests are comfortable and have a pleasant stay
• Monitor the lobby and other public areas for cleanliness and safety
• Assist with check-in and check-out procedures
• Process payments and complete paperwork as needed
• Assist with luggage and other requests from guests
• Ensure that all hotel policies and procedures are followed