Overnight Guest Service Agent Jobs in Florida
Guest Service Agent - St. Augustine
By Stayable Suites
At St Augustine, FL, United States
Front Office | Guest Service Agent - Overnight
By Fontainebleau Miami Beach
At Miami Beach, FL, United States
Guest Service Agent Jobs
By Commonwealth Hotels
At Panama City, FL, United States
Guest Service Agent Jobs
By Hyatt House Charlotte/Center City
At , Charlotte, 28202, Nc
Are you looking for a unique opportunity to provide exceptional service to overnight guests? We are seeking an Overnight Guest Service Agent to join our team and provide a memorable experience to our guests!
Overview Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. Detailed Job Description Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. They are also responsible for greeting guests, answering questions, providing information about the hotel and its services, and resolving any customer service issues. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work overnight shifts
• Ability to stand for long periods of time
• Ability to lift and carry up to 50 pounds
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Experience
• Previous customer service experience
• Previous experience working in a hotel or resort
Job Responsibilities
• Greet guests and provide information about the hotel and its services
• Answer questions and resolve customer service issues
• Maintain a professional appearance and demeanor
• Ensure that all guests are comfortable and have a pleasant stay
• Monitor the lobby and other public areas for cleanliness and safety
• Assist with check-in and check-out procedures
• Process payments and complete paperwork as needed
• Assist with luggage and other requests from guests
• Ensure that all hotel policies and procedures are followed
- Overnight Guest Service Agent in Florida
- Overnight Guest Service Agent in Saint Johns
- Overnight Guest Service Agent in Saint Augustine
- Overnight Guest Service Agent in Miami-Dade
- Overnight Guest Service Agent in Miami Beach
- Overnight Guest Service Agent in Bay
- Overnight Guest Service Agent in Panama City
- Overnight Guest Service Agent in Charlotte
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago
- › Alabama
- › Alaska
- › Arizona
- › Arkansas
- › California
- › Colorado
- › Connecticut
- › Delaware
- › District of Columbia
- › Florida
- › Georgia
- › Hawaii
- › Idaho
- › Illinois
- › Indiana
- › Iowa
- › Kansas
- › Kentucky
- › Louisiana
- › Maine
- › Maryland
- › Massachusetts
- › Michigan
- › Minnesota
- › Mississippi
- › Missouri
- › Montana
- › Nebraska
- › Nevada
- › New Hampshire