Overnight Guest Service Agent Jobs in Polk, Iowa
Guest Service Agent Jobs
By Drury Hotels
At , West Des Moines, 50266
$15.97 an hour
Guest Service Agent Jobs
By Drury Hotels
At , Fenton, 63026, Mo
$17 an hour
Front Desk Overnight Guest Service Agent
By Lakes Inn at Dunvilla
At Pelican Rapids, MN, United States
Guest Service Agent - St. Augustine
By Stayable Suites
At St Augustine, FL, United States
Hotel Guest Service Agent
By CUSA, LLC
At Jeff, MO, United States
Guest Service Agent Jobs
By Flik Hospitality Group
At , New York, 10007
$24 an hour
Guest Service Agent Jobs
By The Fifth Avenue Hotel
At , New York, 10001
$29 - $30 an hour
Guest Service Agent- Full Time
By Hyatt House
At Cypress, CA, United States
Cec, Direct Guest Service Agent
By Royal Caribbean Group
At ,
Guest Service Agent Jobs
By Drury Hotels
At , Frisco, 75034
$16 an hour
Remote Service Desk Agent- Overnight Hours
By Unisys
At ,
Airport Guest Service Agent - Sacramento
By Hawaiian Airlines, Inc.
At , Sacramento, 95837
$15.50 an hour
Guest Service Agent Jobs
By Sonesta
At , White Plains, 10601
$20.79 - $23.10 an hour
Overnight Guest Services Agent
By Four Seasons
At , Boston
Guest Service Agent - Hilton Norfolk The Main
By Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
At , Norfolk, 23510
Guest Service Agent Jobs
By Fairmont Orchid, Hawaii
At , Kamuela, 96743
Full Time Overnight Guest Service Agent
By Kimpton Hotel Monaco
At , Pittsburgh, 15219
Guest Service Agent - Full Time (Lake Tahoe)
By Caesars Entertainment
At , Stateline, 89449, Nv
Guest Service Associate/Cashier Overnight - Alltown Fresh
By Global Partners
At , Ayer, 01432, Ma
Guest Service Agent Jobs
By Hilton Garden Inn New York/Tribeca
At , New York, 10013, Ny
$19 an hour
Guest Service Agent Jobs
By Commonwealth Hotels
At Portland, ME, United States
Are you looking for a unique opportunity to provide exceptional service to overnight guests? We are seeking an Overnight Guest Service Agent to join our team and provide a memorable experience to our guests!
Overview Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. Detailed Job Description Overnight Guest Service Agents are responsible for providing excellent customer service to guests staying at a hotel or resort. They are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Overnight Guest Service Agents are expected to provide a high level of customer service, maintain a professional appearance, and be knowledgeable about the hotel's services and amenities. They are also responsible for greeting guests, answering questions, providing information about the hotel and its services, and resolving any customer service issues. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work overnight shifts
• Ability to stand for long periods of time
• Ability to lift and carry up to 50 pounds
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local attractions and events
Job Experience
• Previous customer service experience
• Previous experience working in a hotel or resort
Job Responsibilities
• Greet guests and provide information about the hotel and its services
• Answer questions and resolve customer service issues
• Maintain a professional appearance and demeanor
• Ensure that all guests are comfortable and have a pleasant stay
• Monitor the lobby and other public areas for cleanliness and safety
• Assist with check-in and check-out procedures
• Process payments and complete paperwork as needed
• Assist with luggage and other requests from guests
• Ensure that all hotel policies and procedures are followed
- Overnight Guest Service Agent in Iowa
- Overnight Guest Service Agent in Polk
- Overnight Guest Service Agent in West Des Moines
- Overnight Guest Service Agent in Kossuth
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- Overnight Guest Service Agent in Florida
- Overnight Guest Service Agent in Saint Johns
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