Healthcare Customer Service Representative - Remote | Wfh

As a vital member of our team, you'll step into the role of a Healthcare Billing Specialist, making a real difference in the lives of our patients. As the friendly face and first point of contact for those in need, you'll be the voice of compassion and support. We value your dedication to patient care, and that's why we provide extensive training to ensure you have all the tools you need to excel.
Your primary focus will be on assisting patients with their billing inquiries, guiding them through the process with empathy and understanding. You'll be the champion of resolving outstanding balances, all while actively listening to their concerns and finding equitable solutions. Negotiating and collecting payments will be part of your expertise, as you make a positive impact on their healthcare journey.
The secret to your success lies in your warm-hearted nature and problem-solving skills. Even in challenging situations, you'll keep your spirits high, providing exceptional customer service and putting a smile on the faces of those you assist. The satisfaction of knowing you've helped someone during their time of need will be the most rewarding aspect of your job, bringing you joy and fulfillment every day.
Qualifications That Make You Shine
A caring attitude and a high school diploma or equivalent.
Previous Customer Service Experience, Showcasing Your Exceptional People Skills.
Experience in healthcare billing and finance, demonstrating your familiarity with the industry's unique aspects.
A solid understanding of HIPAA, emphasizing your commitment to patient privacy and confidentiality.
Your ability to adapt quickly and learn new software efficiently, allowing you to navigate our systems with ease.
Join our compassionate team, and together, we'll create a positive impact on the lives of our patients, fostering a welcoming and supportive environment. Apply now and embark on a journey filled with purpose and fulfillment!
Employment Type: Full-Time
Salary: $ 17.00 20.00 Per Hour