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Onsite Healthcare Customer Service Representative Jobs in Iowa

Healthcare Customer Service Representative Wy/Mt
By Revenue Enterprises At , Remote $31,200 - $35,360 a year
Location: Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand their bill
Continuously improving, with supportive coaching / feedback from your manager and team leads and ongoing training via lunch and learn sessions
Call center experience, with demonstrated history of retention
Experience in customer service and/or healthcare preferred (but not required)
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)

Are you looking for an exciting opportunity to provide excellent customer service in a healthcare setting? We are looking for an Onsite Healthcare Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and their families. You will be the first point of contact for our patients and will be responsible for answering questions, resolving issues, and providing information. If you have excellent communication and customer service skills, we want to hear from you!

Overview:

Onsite Healthcare Customer Service Representatives provide customer service to patients and healthcare providers in a variety of settings. They are responsible for answering questions, resolving customer issues, and providing information about healthcare services. They must be knowledgeable about healthcare regulations and policies, and be able to communicate effectively with both patients and healthcare providers.

Detailed Job Description:

Onsite Healthcare Customer Service Representatives are responsible for providing excellent customer service to patients and healthcare providers. They must be knowledgeable about healthcare regulations and policies, and be able to communicate effectively with both patients and healthcare providers. They must be able to answer questions, resolve customer issues, and provide information about healthcare services. They must also be able to handle customer complaints in a professional manner.

What is Onsite Healthcare Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of healthcare regulations and policies
• Excellent communication skills
• Ability to handle customer complaints
• Ability to multitask
• Ability to work independently
• Computer proficiency

What is Onsite Healthcare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of healthcare regulations and policies
• Ability to multitask
• Computer proficiency

What is Onsite Healthcare Customer Service Representative Job Knowledge?

• Knowledge of healthcare regulations and policies
• Knowledge of customer service principles and practices
• Knowledge of medical terminology

What is Onsite Healthcare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting

What is Onsite Healthcare Customer Service Representative Job Responsibilities?

• Answer customer questions and provide information about healthcare services
• Resolve customer issues in a timely and professional manner
• Handle customer complaints in a professional manner
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Provide excellent customer service to patients and healthcare providers