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Remote Healthcare Customer Service Representative (Unlicensed)
Company | Foundever |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Outsourcing and Offshoring Consulting |
Expires | 2023-07-22 |
Posted at | 10 months ago |
Sykes and Sitel are now Foundever™
- Internal Mobility (84% of our managers are promoted within)
- Referral bonuses
- Dental
- Vision
- Medical
- Employee Assistance Program (EAP)
- 401K retirement plan with company match
- Health Benefits
- 100% Paid Professional Training
- Employee discounts
- Full-time remote positions available
- Personal benefits of working from home include saving time, money, and the environment
- Everbetter wellness program
- Computer provided (you will need to provide the monitor, VGA cord, and USB headset)
- An excellent written and verbal communicator who likes to solve problems and connect with people via phone
- Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
- High School Diploma or GED (minimum) and able to provide the proof with a transcript or diploma
- Able to provide a stand-alone monitor, VGA cord, USB corded headset, and a quiet, distraction-free home workspace (we'll provide the rest!)
- History of on-time attendance at a previous job
- Proficient and experienced PC skills with Microsoft Office, dual screens, and toggling between multiple systems (6 months or more of computer data entry experience)
- Hardwired internet speed with a minimum speed of 5 MBPS download and 5 MBPS upload. No satellite or wireless internet is accepted.
- Navigation Skills - able to input data or research information while on the phone with the caller, able to talk and type a must
- Customer service background
- Experience with financial services, healthcare, technology companies, or something similar
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