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Manager Guest Services Jobs in Lulu, Columbia, Florida

Guest Services Manager (Oem)
By Park Shore Waikiki At , Honolulu, 96815
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Have knowledge of and assist in all emergency procedures as required.
Work closely with third party companies to help deliver seamless and enjoyable guest experiences.
At least 2 to 3 years of progressive experience in a hotel or a related field recommended.
Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk, Pool and Front Drive.
Assist with development of employee morale and ensure training of Guest Services personnel.
Guest Services Manager Jobs
By Brittain Resorts & Hotels At , Myrtle Beach, 29577
Other job duties as required by the Resort Manager or General Manager.
College degree preferred, or 5 years in a supervisory or management position.
Responsibilities of the Guest Services Manager include, but are not limited to:
Benefits as discussed during the interview process.
Promptly resolving any guest complaints or issues.
Coordinating activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assistant Guest Services Manager
By Give Kids The World Village At , Kissimmee, 34746
Skills, Competencies, Education & Experience
Update and maintain in-house front office property management system as needed.
In-House front office property management, preferred.
Proven experience to delivery exceptional customer service.
Must be able to use creative problem solving skills and demonstrate decisiveness.
PC skills including Microsoft Outlook (Office, Word, Excel).
Guest Services Manager-Southernmost Beach Resort
By Southernmost Beach Resort At , Key West, 33040, Fl
Perform other duties as requested by management.
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
Guest Services Manager (Pm)
By Concord Hospitality Enterprises At , West Palm Beach, 33401, Fl
Maintains a positive, cooperative work environment between staff and management.
Helps develop management talent by acting as a mentor for direct reports.
Acts as manager on duty for hotel and manages front desk operations.
Ensures employees understand policies, pay procedures, bonus plans and benefits.
We are hiring a Guest Services Manager
Benefits (Full Time Associates only)
Manager-Guest Services Call Center
By Walt Disney World At Lake Buena Vista, FL, United States
Demonstrated ability in partnering, collaborating, coaching, and project management skills
Demonstrated strong change management and conflict resolution skills
Manage and oversee third party relationships related to external contracts for the language line, service audits, and GSCC location needs.
Minimum of 3 years of salaried leader of leader experience in Operations
Ability to prioritize multiple projects and responsibilities
Knowledge of Walt Disney Company, WDW Parks, Resorts, and Transportation
Manager - Guest Services
By The Breakers At , Palm Beach, 33480, Fl

Full Time (30+ hours per week)

Premium Services - Guest Experience Manager - Events
By Walt Disney World At Lake Buena Vista, FL, United States
Manage contracts, food and beverage, audio visual, entertainment, transportation, and all logistics for event delivery
2+ years of leadership experience
2+ years of event planning experience
Strong knowledge of the Walt Disney World both historic and current state
Knowledge of Walt Disney World procedures
5+ years of event planning experience
Guest Services Manager Jobs
By Geographic Expeditions (GeoEx) At United States
Exceptional verbal and written communication skills, including copy editing experience (creative writing skills a plus)
Strong organizational skills and impeccable attention to detail
Excellent technical skills and ability to learn new software quickly
Collaboration skills to build strong relationships with Sales & Groups teams and other members of the GSM team
Previous experience with a like-minded travel company is a plus
Knowledgeable, inspiring, dedicated, and supportive teammates
Customer Operations Manager- Guest Services
By Sentara Healthcare At , Charlottesville, 22911
Previous experiences designing, facilitating and developing materials for training required.
Bachelor's in business or related field required.
Travel to other sites as needed required.
Flexibility for evening or weekend meetings as needed required.
Click here to learn more about Sentara Martha Jefferson Hospital!
Guest Services Manager Overnight (Oem)
By Highgate At New Orleans, LA, United States
Maintains specified hours of cafeteria unless otherwise directed by management.
Perform other duties as required by management.
High school diploma or GED certification is preferred, and/or equivalent work experience.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Have knowledge of and assist in all emergency procedures as required.
Work closely with third party companies to help deliver seamless and enjoyable guest experiences.
Guest Services Manager Jobs
By Dream Midtown At , New York, 10019 $60,000 a year
Bachelor's degree in hospitality management, business administration, or a related field
Sufficient experience in a customer-facing role
Excellent interpersonal and communication skills
Refined verbal and written communication skills.
Experience and thorough understanding of guest services.
Ability to present information to and train employees.
Assistant Guest Services Manager
By Mauna Lani, Auberge Resorts Collection At Kohala, HI, United States
Working knowledge of the Property Management system Opera & ALICE Suite are assets.
At least 2 years of Guest Service or related discipline and leadership experience.
Previous leadership experience in a luxury environment.
Maintains presence on the front drive to ensure proper guest service and smooth operations
Follow up information and guest preferences are noted in the guest's profile.
Ensures future arrival lists are reviewed and that needs are met prior to arrival.
Guest Services Manager Jobs
By Fairmont Kea Lani - Maui At , Wailea-Makena
Employee benefit card offering discounted rates in Accor worldwide
Luxury hotel experience is a requirement.
Effectively manage colleague performance with coaching, training, corrective action and performance reviews
Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
Knowledge of computerized Front Office systems with emphasis in Micros-Fidelio based programs (Opera) an asset
Visa Requirements: Applicants must be legally eligible to work the United States
Guest Services Manager Jobs
By Arizona Department of Economic Security At Parker, AZ, United States

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6023250 Summary Responsible for guest satisfaction, maximizing ...

Guest Services Manager - Springhill Suites By Marriott Atlanta
By DR HOTEL EMPLOYEE LEASING LLC At , Atlanta, 30339 $45,000 - $55,000 a year
Bachelor’s Degree in Management, Hotel Administration, Business or related field.
Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
Use mathematical skills to interpret financial information and prepare budgets.
Make business decisions based on production reports and similar facts, experience, and opinion.
Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy.
Airport Guest Services Manager
By City of Austin At , Austin, 78704 $36.95 - $47.12 an hour
Experience balancing multiple competing priorities, demonstrating sound judgment, and utilizing decision-making skills necessary to manage operational and emergency situations.
Collaborates with ABIA management and stakeholders to enhance guest experience.
Knowledge of business strategies, objectives, planning, development, and management processes; and process improvement.
Skill in project management methods.
Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application.
Researches, analyzes, and recommends emerging industry trends and industry best practices to ABIA management.
Guest Services Manager Jobs
By Marriott International, Inc At , Truckee, 96161 $64,480 - $88,875 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Services Manager Jobs
By Marriott International, Inc At , Scottsdale, 85253
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Associate Manager-Guest Services Jobs
By Columbia University At , New York, Ny $71,400 - $81,250 a year

538126 Morningside Campus Services Full Time Opening on: Aug 4 2023 Grade 11 Add to favorites Favorited View favorites Job Type: Officer of Administration Regular/Temporary: ...

Guest Services Manager Jobs
By Four Seasons At , Chicago, Il
College level education, preferably in Hospitality Management.
At least 2-5 years of Guest Services/Front Desk supervisory and/or management experience
Strong interpersonal and guest service skills
Attention to detail and problem-solving skills, as well as a passion for customer service.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Benefits of Working at Four Seasons
Guest Services Assistant Department Manager
By Festival Foods At Madison, WI, United States
Assists with check-ins, training checklists, interviewing, guest services department meetings, labor management and associate accountability
One to three years previous leadership experience preferred or equivalent combination of education and experience. High School education required
Excellent planning and organizational skills, with the ability to manage multiple and constantly changing priorities
Directly oversees Guest Services activity to ensure a positive guest experience and team environment
Communicates department priorities to Guest Services team and delegates responsibilities
Manages communication through emails, one to one meetings, department meetings, etc.
Guest Services Assistant Department Manager Pm
By Festival Foods At Madison, WI, United States
High School Education or equivalent combination of education and experience
Reinforces customer service and performance expectation to ensure execution of a great experience for associates and guests on a daily basis
1 year Grocery experience preferred with 6 months in a Customer Service Representative or equivalent leadership position
Knowledge of customer service operations and must be able to make timely and effective decisions
Strong organizational, oral and written communication skills and the ability to lead a diverse team in a fast paced environment
Strong teamwork skills with the desire and ability to educate and train others
Guest Services Department Manager - New Store
By Festival Foods At Chippewa Falls, WI, United States
High School Education or equivalent combination of education and experience
3-5 years of leadership experience, at least 2 years in a manager role
Maintains adequate staff levels by interviewing applicants and extending job offers
Assists all department associates with daily responsibilities while leading by example
Develops Assistant Department Manager and/or Department Leads to prepare for advancement opportunities
Must possess great oral and written communication skills
Guest Services Assistant Department Manager Pm
By Festival Foods At Green County, WI, United States
High School Education or equivalent combination of education and experience
Reinforces customer service and performance expectation to ensure execution of a great experience for associates and guests on a daily basis
1 year Grocery experience preferred with 6 months in a Customer Service Representative or equivalent leadership position
Knowledge of customer service operations and must be able to make timely and effective decisions
Strong organizational, oral and written communication skills and the ability to lead a diverse team in a fast paced environment
Strong teamwork skills with the desire and ability to educate and train others
Senior Manager, Guest Services
By Phoenix Suns At Phoenix, AZ, United States
Effective time management skills and ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
4-year degree in Business, Hospitality, Communication, Sports Management or related field of study or equivalent experience preferred
Communicate and collaborate with Event Managers and other departments for event requirements including staffing, Security meetings, VIP programs, etc.
Manage the Guest Services department and event-day operations including FT and PT event team members, scheduling, evaluation, discipline, and disability services.
May serve as the Manager on Duty in the absence of the Senior Director
Ability to effectively communicate with and listen to diverse populations, including strong verbal communication, written and presentation skills.
Guest Services Manager Jobs
By OMSI At Portland, OR, United States
Identifies areas for cost-saving and revenue generating activities in daily operations e.g. staffing levels, inventory and stock management;
Collaborates with Education and Exhibit Experiences on museum floor operations to provide an exceptional environment for guests and staff;
Provides training and mentorship to the GS team on museum protocols, guidelines, and expectations, including performance management and professional development opportunities;
Additional Requirements/Preferences; Including Licenses and Certifications:
GS Floor Coverage Responsibilities (in absence of sufficient GS staff):
Excellent organizational, analytical, and problem solving skills;

Are you looking for an exciting opportunity to lead a team of dedicated professionals in providing exceptional customer service? We are seeking a Manager of Guest Services to join our team and help create an unforgettable experience for our guests. If you have a passion for hospitality and a commitment to excellence, this is the job for you!

What is Manager Guest Services Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of hospitality industry standards and practices
• Knowledge of hotel operations
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Knowledge of computer systems and software

What is Manager Guest Services Job Qualifications?

• Bachelor’s degree in hospitality management or related field
• At least two years of experience in a hospitality management role
• Knowledge of hotel operations and customer service
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to handle difficult customer situations

What is Manager Guest Services Job Knowledge?

• Knowledge of hotel operations and customer service
• Knowledge of hospitality industry standards and practices
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Manager Guest Services Job Experience?

• At least two years of experience in a hospitality management role
• Experience in customer service and/or hospitality management
• Experience in problem solving and conflict resolution
Manager Guest Services Job Responsibilities