Guest Services Manager Jobs

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.

Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Responsibilities of the Guest Services Manager include, but are not limited to:

• Other job duties as required by the Resort Manager or General Manager.
• Upholding the highest standards of cleanliness, sanitation, safety, and conduct.
• Promptly resolving any guest complaints or issues.
• Ensuring proper communication within the department by conducting regular meetings with all team members.
• Coordinating activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
• Managing finances of the department, including budget and inventory controls. Controlling expenditures, labor, supplies, etc. in relation to resort financial forecasts and budget.
• Recruiting(hires), training, coaching, and counseling team members, following company, state, and federal regulations.

What are we looking for?

• Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases)
• College degree preferred, or 5 years in a supervisory or management position.
• High school diploma or equivalent required.

Benefits as discussed during the interview process.

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Hiring Location
Compass Cove Resort

Address
2311 South Ocean Blvd
Myrtle Beach SC, 29577

Employment Type
Full Time/Part Time