Level 1 Support Technician Jobs
Ics Instrument Technician - Level 1 Of 1 - Range 23 / Plu
By Municipality of Anchorage
At , Anchorage, 99515
$87,277 - $91,666 a year
Application Support Specialist - Level 1
By Jeffco Public Schools
At ,
$73,137 - $87,615 a year
Veterinary Technician Level 1 Jobs
By Columbia University Medical Center
At , New York, 10032
$50,329 a year
Intake Child Support Technician 1- Denver Human Services
By City and County of Denver
At , Denver
$20.90 - $31.35 an hour
Pc Support Technician 1 Jobs
By SUNY Upstate Medical University
At , Syracuse, 13210
It Support Technician 1 Jobs
By Campus Usa Credit Union
At , Jonesville, 32669
$41,800 - $52,200 a year
Ndt Level 1 Technician Jobs
By Hexcel Corporation
At , Kent, Wa
$49,700 - $74,500 a year
Level 1 Technical Support Specialist
By Creatura Consulting
At United States
Level 1 Desktop Support Technician
By Summit Human Capital
At Chester, VA, United States
Tech Support Specialist - Level 1 / Executive Assistant
By The NerdBee
At Navasota, TX, United States
Level 2 Support Technician Jobs
By Mad Data IO
At Dallas-Fort Worth Metroplex, United States
Desktop Support Technician (Level 1 Or 2)
By Triune Infomatics Inc
At Oakland, CA, United States
Desktop Support Technician – Entry Level 1 (Windows & Mac)
By New Era Technology
At Milpitas, CA, United States
Level 1 Technician Jobs
By eXcell, a division of Compucom Systems
At New York, NY, United States
It Support Specialist (Level 1)
By Kate's K9 Pet Care
At North Richland Hills, TX, United States
Level 1 Desktop Support Technician
By Housing Authority of Kansas City
At Kansas City, MO, United States
It Support Analyst Level 1 - Stafford Springs, Ct
By LCI - Lawinger Consulting, Inc.
At Stafford Springs, CT, United States
It Support Technician - Level 1
By Augustana Care (Now Cassia - see new profile)
At Minneapolis, MN, United States
Support Technician Level 1 Jobs
By BoomPress
At United States
Customer Technical Support (Level 1)
By ValGenesis
At Tampa, FL, United States
Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Level 1 Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you are passionate about technology and customer service, this could be the perfect job for you!
Overview Level 1 Support Technician is a customer service role responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. Detailed Job Description The Level 1 Support Technician is responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. The Level 1 Support Technician is also responsible for escalating more complex issues to higher level technicians. Job Skills Required• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts
Job Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• 1+ years of technical support experience
• A+ certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of customer service experience
• 1+ years of technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide basic technical support
• Escalate more complex issues to higher level technicians
• Document customer interactions and issue resolutions
• Maintain customer service records
• Follow up with customers to ensure issue resolution
- Level 1 Support Technician jobs in Alaska
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- Level 1 Support Technician jobs in Virginia
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By CyberCoders At Salt Lake City, UT, United States 8 months ago
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By Catholics For Choice At Washington, DC, United States 8 months ago
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