Register
Recruit Create CV

Level 1 Support Technician Jobs in Virginia

It Support Technician 1 Jobs
By Campus Usa Credit Union At , Jonesville, 32669 $41,800 - $52,200 a year
Assists with hardware maintenance, upgrades, troubleshooting, repair, workstation deployment and decommissioning, sometimes involving travel to remote branches.
Performs other job duties as assigned.
To continuously grow professionally and obtain new skills through mentorship and training.
Ensures all hardware and software is properly secured, up to date and scanned for security vulnerabilities prior to deployment.
CompTIA A+, Security +, ITIL Foundations or similar certification to be complete within first 12 months of employment
Full Time Employee Benefits Package
Ndt Level 1 Technician Jobs
By Hexcel Corporation At , Kent, Wa $49,700 - $74,500 a year
Train for certification(s) under the direct observation of Ultrasonic Level 2 or Level 3 personnel
2+ years’ related experience and/or training in aerospace or manufacturing preferred
Experience with inspection of composites a plus
Effective report writing and presentation skills.
Inspection of composite structures for internal defects per applicable standards, codes and specifications.
Occasional interface with customers regarding defects and/or details of tests;
Level 1 Desktop Support Technician
By Summit Human Capital At Chester, VA, United States
2-4 years of experience in Desktop Support/Customer Service.
Deep knowledge of Microsoft Suite (Office 365, Sharepoint, OneDrive).
Great communication skills and ability to mold their approach to different end users
Document recurring issues to create a knowledge base for efficient problem resolution
Knowledge of ticketing systems for problem resolution
Conduct remote technical upgrades, software installations, and implementations to enhance system functionality.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Level 1 Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you are passionate about technology and customer service, this could be the perfect job for you!

Overview Level 1 Support Technician is a customer service role responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. Detailed Job Description The Level 1 Support Technician is responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. The Level 1 Support Technician is also responsible for escalating more complex issues to higher level technicians. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts
Job Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• 1+ years of technical support experience
• A+ certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of customer service experience
• 1+ years of technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide basic technical support
• Escalate more complex issues to higher level technicians
• Document customer interactions and issue resolutions
• Maintain customer service records
• Follow up with customers to ensure issue resolution