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Junior It Support Analyst Jobs

It Support Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
Nice to Have Skills & Experience:
3+ years of experience in customer support.
Bachelor’s degree or equivalent experience required.
Microsoft, CompTIA, or other certifications
Experience in a Desktop/System Administration role
It Support Analyst Jobs
By Bayforce At Atlanta, GA, United States
You have experience with using Active Directory tools
General application supports this ranges from client backup software to remote connection software.
Required proficiency in verbal and written business communication skills.
· 5+ years of experience in delivering end user IT support
Understanding of Administration and troubleshoot network operations on a day-to-day basis.
ITIL Based Service Delivery tools (ServiceNow)
It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
It Support Analyst Jobs
By Monster Energy At , Corona, 92879 $25 an hour
2+ years of experience in Apple iOS deployments and Mobile Device Management Systems
Experience with Microsoft System Center Service Manager
Modify configurations, utilities, software default settings, etc. for the local and remote workstations
Assist with on-boarding of users, manage equipment setup and deployment for new employees
Assist with employee departure process, manage equipment retrievals and asset re-assignment
Manage users and computers in Active Directory
Junior It Support Associate
By Mintel At , Chicago, 60612
Regularly create and update knowledge base articles to ensure the information is accurate and relevant
Experience: Have 0-1 year in a technical help desk environment or relevant experience
Analyze incoming service requests and assess their priority according to department policy
Thoroughly and efficiently query incoming service requests to ensure sufficient information exists
Ensure timely resolution and appropriate documentation on all service requests
Provide clear and frequent communication via the ticketing system to end-users throughout the issue resolution process
Junior It Support Engineer
By Steampunk At , Mclean, 22102
Assist with new hire orientations with new IT technology configurations, software, and remote access
Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting and configurations
Manage user groups and computer accounts in Microsoft Azure
Ability to integrate and troubleshoot technology with printers, conference room AV connections, Teams calls, remote access to Steampunk cloud systems
Experience with troubleshooting Microsoft (Office) 365 applications
Possess good communication skills and the ability work directly with Steampunk employees and contractors to troubleshoot IT issues
Junior It Support Specialist
By Constellis At , Herndon, 20170
On-the-job Training, Skills Development & Certifications
Maintain Windows Workstations, build, troubleshoot, configure and manage.
Manage hardware and software inventory.
One year of Help Desk Technician or other IT Customer Support experience required.
Maintain user accounts and groups in Active Directory.
Administer and troubleshoot VPN Client.
It Support Analyst, Operations
By Givelify At , Remote
Develop and maintain a knowledge base of the evolving processes, products, and services
A high degree of empathy for our internal users and a passion for improving the human experience with technology at work
3+ years' experience administering and supporting Slack, Jira, and Zoom
Excellent detail orientation and communication skills; able to explain tech to non-tech people
Apple Mac Support Certification is a big plus
Help desk / technical troubleshooting experience
Junior It Specialist Jobs
By OneStream At , $45,000 - $55,000 a year
1+ years of experience in the IT Support Field with basic level knowledge and experience in the following:
End user support (Incident Management and Request Fulfillment)
Comfortable communicating with all levels of management
Provide telephone, in-person and remote online support to employees.
Upon ticket submission, provide updates, status and completion information to manager and/or users within ticketing system (ServiceNow).
Excellent written and verbal communication skills
It Support Analyst Jobs
By USC At , Los Angeles $36 - $39 an hour
Manage user accounts, privileges, and other routine system configuration items
Possess a minimum of two years of IT experience, preferably in Desktop or Help Desk support
Have excellent communication and customer service skills
Be eager to learn, adapt, and take on responsibilities in new and changing technical environments
Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/
Resolve problems with operating systems, office software, line-of-business applications, network connectivity, computer hardware, and other systems
It Support Analyst Jobs
By DVI Technologies, Inc. At Pittsburgh, PA, United States
Experience working in an IT environment with emphasis in Service Desk and Operations Management
Experience working with virtual / remote staff members.
Troubleshooting and resolving remote hardware, software, and network issues
Strong communication, organization, and planning skills
Ability to learn and share knowledge with other team members.
Experience working both independently and as part of a project group.
It Support Analyst Jobs
By Allegiance Bank At , Houston, 77046, Tx
Good organizational and time management skills.
Assists in special projects and tasks for the department of a diverse nature under the direction of the Technology Operations Manager.
Basic typing skills to meet production needs of the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Collaborates with other team members to identify, investigate, and resolve users’ problems with computer software and hardware.
Arranges service by software or hardware vendors to repair or replace defective products.
It Junior Services Analyst
By Reed & Mackay At ,
LogMeIn / other remote management tools
Ensure that the asset management system is up-to-date, accurate and relevant always.
Administer mobile devices and R&M’s mobile device management platform.
Aware of ITIL processes incl. Incident and Problem Management, Change Management and Continual Service Improvement
Essential technical skills and experience:
Promote knowledge sharing and ensure that documentation is captured and updated regularly in line with implemented changes.
Junior It-Servicedeskmedewerker Gouda Jobs
By Experis At United States
Doorgroei binnen alle practice areas. Uiteindelijk richting projectmanagement, security of toch beheer? Het kan!
Persoonlijke fieldmanager: jouw vaste contactpersoon gedurende jouw gehele dienstverband.
Stage) ervaring op een IT-Servicedesk.
IT-gerelateerd mbo 3 of 4 diploma.
Kennis van TOPdesk, Windows 10, Office365 en Active Directory.
Proactieve houding en sterke communicatieve vaardigheden.
Junior Analyst Non It - Remote | Wfh
By Get It Recruit - Information Technology At Washington, DC, United States

Are you ready to embark on an exciting journey where your skills will drive strategy development, planning, and execution for multiple impactful programs and initiatives? We are searching for a ...

It Junior Analyst - Remote
By WFYI Public Media At Dallas, TX, United States
Work with stakeholders to define project requirements (i.e., methods, resources, timelines)
Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field
2- 4 years of Analytical experience required
Must have demonstrated knowledge of and competence in the application of advanced analytical processes
Location: Remote (U.S. Based ONLY)
Pay range: $32 - $35/hr (based on experience)
It Support Analyst Jobs
By University of Iowa At Iowa, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By Salad and Go At Phoenix, AZ, United States
Experience with endpoint management tools like JAMF, ManageEngine, Intune
Excellent Communication Skills. Comfortable working with business and technical individuals at all levels of the organizations
Experience in a hybrid work environment a plus
Experience working with Microsoft Azure Active Directory
Skilled in technical troubleshooting and root-cause analysis
Experienced with producing high-quality technical and end-user documentation
Junior - It Analyst
By Blue Star Partners At Merrillville, IN, United States
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Bachelor’s Degree or equivalent work experience that provides knowledge and exposure to
2-3 years’ experience in infrastructure services or infrastructure analysis, deployment and support
Knowledge of IT infrastructure components, trends and best practices
Knowledge of ITIL processes and metrics
Maintain a solid understanding of the Service Providers’ operational and service delivery capabilities and processes "
It Support Analyst Jobs
By University of Iowa At Iowa City, IA, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)

Are you looking for an exciting opportunity to develop your IT skills and make an impact? We are looking for a Junior IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, maintaining system performance, and providing excellent customer service. If you are passionate about technology and have a desire to learn, this could be the perfect job for you!

Overview:

A Junior IT Support Analyst is responsible for providing technical assistance to users and resolving computer-related issues. They are responsible for troubleshooting hardware and software problems, installing and configuring computer systems, diagnosing network and system issues, and providing technical support to users.

How To Become an Junior It Support Analyst:

To become a Junior IT Support Analyst, you will need to have a high school diploma or equivalent and a degree in computer science or a related field. You may also need to have experience in the IT field, such as working as a help desk technician or network administrator.

Junior It Support Analyst Skills:

• Technical troubleshooting
• Networking
• System installation and configuration
• Customer service
• Problem solving
• Communication
• Time management
• Attention to detail
• Interpersonal skills

What is Junior It Support Analyst Knowledge?

• Operating systems
• Networking
• Computer hardware
• Software applications
• Troubleshooting techniques
• Security protocols
• Database management
• System administration

What is Junior It Support Analyst Responsibilities?

• Respond to user inquiries and requests for technical assistance
• Diagnose and troubleshoot hardware and software issues
• Install and configure computer systems
• Monitor system performance and security
• Provide technical support to users
• Maintain and update documentation
• Perform system backups and recovery
• Monitor network performance

What is Junior It Support Analyst Experience?

• Previous experience in the IT field
• Experience with help desk software
• Experience with network administration
• Experience with system installation and configuration
• Experience with troubleshooting hardware and software issues

What is Junior It Support Analyst Qualifications?

• High school diploma or equivalent
• Degree in computer science or a related field
• Certification in IT support

Junior It Support Analyst Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
What tools help Junior It Support Analyst work better?
• Help desk software
• Network monitoring tools
• Remote access software
• System administration tools
• Database management tools
• Security tools
Good tips to help Junior It Support Analyst do more effectively?
• Stay up to date on the latest technologies and trends in the IT field.
• Develop strong customer service skills.
• Learn how to troubleshoot hardware and software issues.
• Develop strong problem solving skills.
• Develop strong communication skills.
• Develop strong time management skills.
Common Junior It Support Analyst interview questions?
• What experience do you have in the IT field?
• What is your experience with help desk software?
• How do you troubleshoot hardware and software issues?
• What is your experience with system installation and configuration?
• What is your experience with network administration?
• How do you handle customer inquiries and requests for technical assistance?
• What is your experience with system backups and recovery?