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Help Desk Technician Jobs in Montague, Texas

Help Desk Technician Jobs
By Library Systems & Services, LLC At Bowie, MD, United States
Experience using OpenText Media Management or similar DAMS software
Experience developing training materials, user guides, and related functional documentation
Adaptable to changing priorities and able to learn new technologies.Preferred Qualifications:
Experience using Libsafe or similar preservation software
Receives and logs new issues related to the DAMS/Preservation systems in a Museum provided ticketing system
Triages tickets, troubleshoot functional tickets and assigns technical tickets to the appropriate point of contact
Help Desk Technician Jobs
By Rebound Orthopedics and Neurosurgery At , Vancouver $23.01 - $32.21 an hour
Excellent people skills, professionalism and experience with new and non-technical end users. :
Prioritize and schedule resolution of problems. Escalate problems (when required) to the appropriately experienced next level technician.
Establish and maintain detailed knowledge of the functionality, clinical content and use of clinical applications.
Two year college degree in a computer related course of study or 2 years of applicable IT work experience.
2 years of applicable IT work experience, or equivalent, preferred.
Experience installing and maintaining computer hardware, including desktops, laptops, printers, scanners, copiers, and audio-visual equipment.
Help Desk Technician Jobs
By YMCA OF GREATER HOUSTON At , Houston, 77057 $62,000 - $65,000 a year
Investigate and resolve problematic activity and put corrective actions in place. Promptly inform management of any critical issues.
Education or certification in computer repairs and troubleshooting, MCSE or MCP designation, preferred.
Remotely access hardware or software to assist staff
Remotely resolve problems with networks and computer systems
Seven or more years of experience working in an IT support environment.
Proven computer skills and the ability to troubleshoot and diagnose problems.
It Help Desk Technician
By Mid Atlantic Finance Company At Houston, TX, United States
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Hands on experience with diagnosing and resolving basic technical issues
In depth knowledge/set up of Windows 10 /11, Microsoft Office 365
In depth knowledge of Windows Server
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Senior It Help Desk Technician
By AAA Texas At , Coppell, 75019
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Help Desk Technician Ii
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
Help Desk Support Technician
By Arthur Grand Technologies At Corpus Christi, TX, United States
incident management tracking tool (Service Now)
Need to have experience in High call Environment
Prior Experience desktop support roles
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Help Desk Technician I
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
Help Desk Technician Jobs
By LanceSoft, Inc. At San Antonio, TX, United States
Location: **Remote** Looking for candidates living within 50 miles of San Antonio, TX
6 months of hardware experience preferably in a call center environment
High School Diploma or GED required.
Job Title: ‘Tech Support Associate/Senior IS Technician/Desktop Support Technician'
Duration: 3+ Months Contract with Possible Extension
2hr start windows: 1 p.m. to 3 p.m. (EST) including weekend day/night.
Help Desk Technician Jobs
By Triple-S Steel Holdings, Inc. At Greater Houston, United States
Provide end-user software and hardware troubleshooting and problem solving skills.
Troubleshoot, upgrade and repair desktop PCs, remote, on-site, and in office.
Experience with Microsoft Office 2016 and 2010
Good written and verbal communication skills
Analytical and problem solving abilities
Medical, dental, and vision insurance; dependents and domestic partners eligible
It Help Desk Technician
By Ledgent Technology At Portland, Oregon Metropolitan Area, United States
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Must have the ability to work independently and with minimal supervision and reliance on management intervention
• Bachelor’s degree in technology field or equivalent experience
• Possess strong Technical Aptitude, analytical reasoning, and Excellent troubleshooting skills in relevant technologies
• Knowledge of banking policies, procedures, practices, and documentation preferred.
• Strong, clear communication skills; Excellent verbal, written, and interpersonal skills
Help Desk Technician Jobs
By Highmark Residential, LLC At , Dallas, Tx
Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
Professional Certification & Tuition reimbursement
Responsible for phone support for remote office computers including hardware, operating system, network, email, printing, third party, and custom software applications.
Manage new hardware implementations and communicate status to supervisor and other department heads as needed
3+ years help desk experience required
Experience with Windows, networking and exchange/outlook issues
Help Desk Technician Jobs
By Fluidra North America At , Carlsbad, 92010, Ca $27 - $31 an hour
3+ years’ experience in an IT related position
Laptop and Desktop hardware experience
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year
College or Technical degree/ certification preferred. High School diploma or equivalent required
Respond to phone and email help desk requests to assist with first level hardware and software support.
Help Desk Technician Jobs
By Pharmacists Mutual Insurance Co At , Austin, 78749, Tx $51,000 - $65,000 a year
Knowledge and experience with basic networking, operating systems, and software applications.
Determine when to escalate concerns to the appropriate level of management.
Develops and exhibits excellent customer service and communication skills.
Exhibits excellent customer service and communication skills.
High School Diploma or equivalent, 3 years of related experience; or
Associate’s Degree, 1 year of related experience
Computer Help Desk Technician
By Eichleay Inc. At , Concord, 94520, Ca $25 an hour
Document all work performed and provide detailed reports to management.
2-year technical degree, OR intensive technical Boot Camp experience (Experience will be considered in lieu of a formal education).
Provide technical support both remotely and on-site.
Proven experience as a Computer Help Desk Technician or similar role.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Help Desk Support Technician
By GTS Technology Solutions At Austin, TX, United States
In this developmental job, as skill progresses, works on progressively more complicated problems and issues.
6 months experience customer service
Serves as the first point of contact for user problems and inquires.
Ability to work in a fast-passed environment
Ability to think outside the box
Must be able to pass a background check which may include criminal history check.
It Help Desk Technician I (Overnight And/Or Weekends)
By UMC Health System At , Lubbock, 79415, Tx
Provide telephone and email support to end-users and patients while using AIDET to help manage expectations and ensure consistent communication
Help manage major incidents from start to resolution (Initiate major incident, notify staff, start sev, and close sev)
HDI, A+, Network +, ITIL, MCP or other Microsoft certifications are a plus.
Properly escalate unresolved issues within a timely manner, to appropriate internal tiers and teams (e.g. software developers, system and network teams)
Maintain an abandoned call rate of less than 5%.
Maintain a response and resolution rate for Incidents that meet SLA objectives.
Help Desk Technician (On Site)
By McLane Intelligent Solutions At Temple, TX, United States
Exhibit experience with Windows Remote Desktop in a corporate environment
Exhibit experience with network troubleshooting/configuration including basic configuration of managed switches and firewalls
Exhibit experience with Microsoft products including Windows Desktop, the Office Product Suite, and Microsoft 365 servers
Exhibit experience with Windows Server Environment including the use of Active Directory and Group Policy
Experience troubleshooting/configuring VOIP phone systems
Experience in a call center type environment
Help Desk Technician Jobs
By Harris County At , Houston, 77002, Tx $77,002 a year
Must have good technical knowledge of administering Windows 10, MS Office, mobile device support and technical troubleshooting skills.
The following list of benefits is offered
Answer queries on basic technical issues and offer advice to solve them.
High School Diploma or GED equivalent from an accredited educational institution
will not be accepted for qualifications.
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
Help Desk Technician Jobs
By University of Florida At , Gainesville, 32611, Fl $20.59 - $21.56 an hour
In addition to paid time off, the University of Florida offers a very competitive benefits package.
$20.59 – $21.56; commensurate based on education and experience.
The ideal candidate will possess the following experience and skills:
Experience with Terminal 4 web software
Provides tier 1 support for UF webmaster services
Provides end-user support via phone, email, and support tickets

Are you looking for a job that allows you to use your technical skills to help people? We are looking for a Help Desk Technician to join our team! You will be responsible for providing technical assistance to our customers and resolving their technical issues. If you have a passion for technology and helping people, this is the job for you!

A Help Desk Technician is a customer service professional who provides technical support to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical assistance, and helping customers with their inquiries.

What is Help Desk Technician Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Knowledge of network systems and protocols

What is Help Desk Technician Qualifications?

• High school diploma or equivalent
• Associate’s degree in computer science or related field preferred
• Relevant certifications such as A+, Network+, or Microsoft Certified Professional (MCP)

What is Help Desk Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of operating systems and applications

What is Help Desk Technician Experience?

• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience with troubleshooting hardware and software issues

What is Help Desk Technician Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide technical assistance