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IT Help Desk Support Jobs in Hanover, Virginia

It Help Desk Agent - Remote
By Learning Care Group, Inc. At , Novi, 48375
Proficient time management, organizational skills, and ability to meet established deadlines.
Other Skills and Abilities Qualifications
Ability to determine ticket priority based on standard operating procedure or input from the management
At least 1 year of multi-tiered support experience preferred.
Excellent customer service skills with both internal and external customers.
Effective communication skills, written, verbal and interpersonal.
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

It Help Desk Specialist (Wage)
By The Rector & Visitors of the University of Virginia At , Charlottesville, Va $19.50 an hour
In addition to the above job responsibilities, other duties may be assigned.
Experience: 0-3 Years of r elevant experience
Deploy laptop computers, desktop computers, mobile devices, and peripherals.
Perform system upgrades and new system deployments when needed.
Provide basic application and system training for users.
Assist in the development of standard operating procedures and customer service guidelines. May assist with hardware and software evaluation.
It Specialist (Help Desk)
By Battelle At Portsmouth, VA, United States
Assists in collecting new requirements for development to meet customer’s needs.
Analyzes and refines customer requirements, translating requirements into applications revisions and upgrades.
Minimum 2 years’ experience in IT environment
Experience with testing and troubleshooting web applications
Strong skills with Microsoft Office Suite
Experience in providing technical help desk support to end users and customers
It Help Desk Associate
By PLUS Communications At Arlington, VA, United States
Maintain Help Desk Ticket Management System
Manage onboarding & off boarding process for end-user assets, software, and hardware
1-2 years of help desk experience
Associates / Bachelors, or equivalent certifications
Experience in working with Office 365
High level verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences
Help Desk Support Jobs
By Biogensys At Hamilton Township, NJ, United States
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
It - Help Desk Support / Desktop Support - Phoenix Az
By Sumeru Solutions At Phoenix, AZ, United States

Title: Desktop Support Specialist Duration: 24 Months Location: Phoenix AZ Job Description: Provide first level support for all end-users. Troubleshoot and resolve hardware, software and ...

Help Desk Support Jobs
By Hydrogen Group At Denver Metropolitan Area, United States
Experience in the education data sector is a plus.
Offering email and phone support to data respondents year-round.
Strong interpersonal skills with a constructive approach.
General knowledge of technical applications and technologies.
Excellent written and verbal communication skills, especially conveying complex technical information.
Help Desk Support - Remote (MUST be based in Denver area)
It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
It Help Desk/Service Coordinator
By PRI Technology At Litchfield County, CT, United States
Knowledge of the ITIL framework and experience implementing ITIL (or similar) standards in a Help Desk environment is preferred.
Promotes strong customer service values, creative problem solving, continuous process improvement, collaboration, and strong communication skills within the Support Services team.
Coordinates resources to assist Audiovisual and Media IT staff in the support of classroom technologies.
Leads computer refresh rollouts in collaboration with the Director of IT User services.
Takes the lead on the 3rd party relationship with outside MSP
Develops strong relationships at all levels of the organization and across academic and administrative departments to improve communication and trust.
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
It Help Desk Jobs
By monday.com At New York, United States
Exceptional organizational and time management skills
Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote within SLAs.
Working knowledge of A/V conferencing systems (Zoom, Crestron)
Customer service oriented, strong communication skills and ability to work in fact paced environment
Excellent analytical and problem solving skills with attention to details
Advanced troubleshooting and multi-tasking skills
It Support Technician (Help Desk)
By Avetta, LLC At , Tustin, 92782 $64,480 a year
Provide support both in person and remotely, ensuring efficient problem resolution.
Effectively prioritize and manage tickets and workload.
Make recommendations for purchasing items to fulfill end users' requirements.
Bachelor's degree in a related field of study desired, or equivalent work experience.
Minimum of 2 years of preferred IT technical support experience.
Efficiently establish user accounts and permissions on the organization's servers and applications, ensuring appropriate access levels.
It Help Desk Analyst I
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Analyst Ii
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk - Remote
By Precision Staffing Services At , Cincinnati $16.50 an hour

Employment Type: Temp to Hire

It Help Desk Support Specialist
By Holland & Knight LLP At , Remote $22.90 - $34.30 an hour
3-5 years’ experience performing level one help desk support working as part of a corporate help desk/IT team
Basic Technical Certification (A+, networking, MCP, etc.)
Strong customer service, can-do attitude, with good follow-through skills
Possess proven analytical and problem solving skills
Excellent written and verbal communication skills
Benefits may vary by position and office.
It Help Desk Jobs
By INGELLICOM At , Guaynabo, 00968
Knowledge configuring corporate email in Outlook 2010 and iPhone devices.
Knowledge of hardware/Microsoft operating systems through current version including Office 365.
Experience supporting MS Office Suite through current versions.
Skilled providing support of personnel as it relates to the use of equipment and software.
Maintain daily performance of computer systems.
Install, modify, and repair computer hardware and software.
It Help Desk Support
By City of North Las Vegas At , North Las Vegas $23.66 - $35.50 an hour
Minimum two (2) years of experience in Help Desk or IT support position
NCIC Certification required within six months of hire/reclassification. Failure to obtain and maintain this certification will result in non-confirmation of appointment.
Comp TIA A+ Certification is preferred, but not required
Check out some of our benefits here: CNLV Benefits Flyer
High School Diploma or GED equivalent
Must possess a valid Nevada state driver's license or have the ability to obtain, and maintain satisfactory motor vehicle record.
Internal It Support / Internal Help Desk Support
By Cyclotron, Inc. At , Remote
Manages the assignment of Microsoft licenses based on client needs or groups.
Performing remote troubleshooting through diagnostic techniques.
Manage Help Desk tickets in a timely manner.
Experience working within the Microsoft tenant structure.
Confident assisting clients utilizing remote control applications.
Windows 10 / 11 operating system experience
It Help Desk Support
By Ascendion At , Ridgeland $40,000 - $50,000 a year
Experience working with AV equipment
Experience working with computer networks
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
It Help Desk Support
By Gabes At , Murfreesboro, 37128 From $40,000 a year
Wide Range of Employee Benefit Programs
Full-Time Careers at Gabe’s Offer:
Employee Discount and Assistance Program
To see the full job description, please click the link below:

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Desk Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing solutions to technical problems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Help Desk Support job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of IT service desk software
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is IT Help Desk Support job Qualifications?

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Previous experience in a help desk or customer service role

What is IT Help Desk Support job Knowledge?

• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of networking protocols and technologies
• Knowledge of computer hardware and peripherals
• Knowledge of software applications and troubleshooting

What is IT Help Desk Support job Experience?

• Previous experience in a help desk or customer service role
• Experience with IT service desk software
• Experience with remote support tools

What is IT Help Desk Support job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and resolve technical issues
• Provide technical support and guidance to customers