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Guest Service Agent Jobs in New York, New York

Guest Service Agent Jobs
By Flik Hospitality Group At , New York, 10007 $24 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Guest Service Agent Jobs
By The Fifth Avenue Hotel At , New York, 10001 $29 - $30 an hour
Guest Loyalty and Recognition: Recognize and acknowledge repeat guests and VIP’s. Offer personalized surprise and delight moments when possible and appropriate.
Previous experience in a luxury hotel front desk or guest services role is preferred
Exceptional customer service and communication skills
Strong attention to detail and organizational abilities.
Room Assignments: Coordinate room assignments based on guest preferences, availability, and special requests.
Any other duties as assigned.
Guest Service Representative Front Desk Agent
By Marriott International, Inc At , New York, 10001 $29.49 - $39.32 an hour
We’ll support you in and out of the workplace by offering:
Job description subject to property modifications & job duties
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Guest Service Agent Jobs
By Hilton Garden Inn New York/Tribeca At , New York, 10013, Ny $19 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Guest Service Agent Jobs
By Hotel Aliz Time Square At , New York, 10018, Ny $21 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Guest Service Agent Jobs
By Park Lane At , New York, 10019, Ny $27.83 - $37.10 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Service Agent (Temporary) - Conrad New York Midtown
By Hilton At , New York, 10019, Ny $28.73 - $38.31 an hour
Hospitality - We're passionate about delivering exceptional guest experiences.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Integrity - We do the right thing, all the time.
Guest Service Agent - Front Desk
By Fisher Island Club At Fisher Island, FL, United States
Comply with all Fisher Island Club Standards (i.e., grooming, conduct, policies, procedures, etc). Education/Skills/Work Experience Required:
Ability to input and access information in the property management system/computers/point of sales system.
Assist Equity Members & their guests with internal Concierge requests enriching their experience to lead the lifestyle they deserve.
Prior front desk/reservationist experience preferred in luxury properties.
Excellent verbal and written communication skills.
Operate within guidelines according to Club Cottages, and FIC Standards performing job functions with attention to detail, speed, and accuracy.
Guest Service Agent Jobs
By Resorts World Catskills At Monticello, NY, United States
Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.
Presents the keys and offers bell attendant assistance. Explains Hotel services if bell assistance is declined or not available.
Offers a sincere greeting before the guest reaches the desk and ascertains the satisfaction of the guest’s stay.
Thanks the guest for staying with us and offering an expression of a return visit.
Maintain standards of a 5-star service.
Book guest accommodations, room, show or restaurant reservations in accordance with current procedures.
Guest Service Agent - St. Augustine
By Stayable Suites At St Augustine, FL, United States
Disciplined – executes the responsibilities of the position consistently and with fidelity
Notify the manager or equivalent immediately of any guest, employee, or payment concerns
Notify Property Manager of any safety concerns or any violations of policy
Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players
Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders
Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction
Hotel Guest Service Agent
By CUSA, LLC At Jeff, MO, United States
Good time management and organizational skills.
Coordinating with housekeeping and staff management.
1+ years of customer service experience.
Patience and good listening skills.
Greeting guests upon arrival and making them feel welcomed.
Providing front desk services to guests.
Guest Service Agent- Full Time
By Hyatt House At Cypress, CA, United States

Organization- Hyatt House Cypress/Anaheim Summary HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The ...

Guest Service Agent Jobs
By Drury Hotels At , West Des Moines, 50266 $15.97 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Cec, Direct Guest Service Agent
By Royal Caribbean Group At ,
Capacity to think independently and research as well as demonstrate sound judgment, effective reasoning, proven problem-solving abilities and effective decision-making skills.
High School graduate, GED, or relevant hotel/hospitality experience preferred.
Proficiency in English. Fluency in a secondary language would be an added advantage.
Works harmoniously and professionally with peers, travel partners and leaders across departments, both shipboard and shore side.
Communicates effectively with all external and internal customers through both verbal and written interactions.
Displays proficiency in Microsoft Windows, Microsoft Office applications.
Guest Service Agent Jobs
By Drury Hotels At , Frisco, 75034 $16 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Airport Guest Service Agent - Sacramento
By Hawaiian Airlines, Inc. At , Sacramento, 95837 $15.50 an hour
This position is part-time with a minimum of 20 hours per week scheduled. Flight benefits are offered.
Possess a high school diploma or equivalent education
Customer service experience in the hospitality industry
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
A 60-minute virtual panel interview
A 30-minute in-person final interview
Guest Service Agent Jobs
By Sonesta At , White Plains, 10601 $20.79 - $23.10 an hour
$20.79 - $23.10 - pay rate outlined follows contract requirements
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Company Paid Short Term and Long Term Disability Insurance
Guest Service Agent - Hilton Norfolk The Main
By Professional Hospitality Resources, Inc. and Ocean Beach Club LLC At , Norfolk, 23510
High School Education or equivalent experience
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist
Offer to make reservations for them at restaurants in the area.
1-2 years experience in a Hotel or other customer relations position.
Handle guest registration and room assignments, accommodating special requests whenever possible. Ability to stand for extended periods of time
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Guest Service Agent Jobs
By Fairmont Orchid, Hawaii At , Kamuela, 96743
An operational knowledge and proficiency in Property Management System (Opera) and Microsoft Office (Word, Excel, PowerPoint)
Attend all briefings, meetings and trainings as assigned by management
Perform other reasonable duties assigned by the Management of the Hotel
Your experience and skills include:
Preferred provider medical/drug/vision benefits starting at $16.98 for employees*
Alert Security or Duty Manager of suspicious looking person(s) / articles
Full Time Overnight Guest Service Agent
By Kimpton Hotel Monaco At , Pittsburgh, 15219
1. Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
2. Basic mathematical skills and ability to operate a 10- key by touch.
5. Must have excellent telephone etiquette skills.
7. Cash handling experience preferred.
1. Check guest in and out of rooms.
3. Run audit reports/ journals from the Front office mainframe, the micros computer, and Credit Card system.
Guest Service Agent - Full Time (Lake Tahoe)
By Caesars Entertainment At , Stateline, 89449, Nv
Greets guests in a warm and friendly manner using specialized skills and personalized service.
Previous guest/customer service experience preferred.
Processes payments following established procedures.
Informs guests of shows, facilities, services and room amenities available at Harrah’s/Harveys.
High School Diploma or equivalent preferred
Literate and fluent in English
Senior Service Agent Jobs
By FedEx Ground At Mississippi, United States

Eligible for benefits after 90 days of employment

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Guest Service Agent to join our team and provide a memorable experience for our guests. If you have a passion for hospitality and enjoy working with people, this could be the perfect job for you!

A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or resort setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Agent Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel services and amenities
• Ability to handle difficult customer situations
• Good communication and interpersonal skills
• Computer literacy
• Attention to detail

What is Guest Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Ability to work in a fast-paced environment

What is Guest Service Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities

What is Guest Service Agent Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Guest Service Agent Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about the hotel and local attractions
• Handle guest complaints and resolve issues in a timely manner
• Process payments and maintain accurate records
• Ensure guest rooms are clean and