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Guest Service Agent Jobs in Missouri

Hotel Guest Service Agent
By CUSA, LLC At Jeff, MO, United States
Good time management and organizational skills.
Coordinating with housekeeping and staff management.
1+ years of customer service experience.
Patience and good listening skills.
Greeting guests upon arrival and making them feel welcomed.
Providing front desk services to guests.
Guest Service Agent Jobs
By Crescent Hotels & Resorts At St Louis, MO, United States
Knowledge of computer programs (Microsoft Office)
Knowledge of Lightspeed Reservation system (Preferred)
Benefit package – medical, dental, vison
Comply with attendance rules and be available to work on a regular basis.
This position will be required to work two (2) overnight shift a week
Perform any other job-related duties as assigned.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Guest Service Agent to join our team and provide a memorable experience for our guests. If you have a passion for hospitality and enjoy working with people, this could be the perfect job for you!

A Guest Service Agent is responsible for providing excellent customer service to guests in a hotel or resort setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Guest Service Agent Skills Required?

• Excellent customer service skills
• Ability to multi-task
• Knowledge of hotel services and amenities
• Ability to handle difficult customer situations
• Good communication and interpersonal skills
• Computer literacy
• Attention to detail

What is Guest Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Ability to work in a fast-paced environment

What is Guest Service Agent Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities

What is Guest Service Agent Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Guest Service Agent Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about the hotel and local attractions
• Handle guest complaints and resolve issues in a timely manner
• Process payments and maintain accurate records
• Ensure guest rooms are clean and