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Front Desk Agent Jobs in Maricopa, Arizona

Front Desk Hospitality Agent
By Sonder Inc. At Phoenix, AZ, United States
Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Excellent problem solving skills, with the desire to "get it done" for our guests
Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
Front Desk Agent - Night Audit
By Marriott International, Inc At , Phoenix, 85054, Az

Job Number 23078620 Job Category Rooms & Guest Services Operations Location JW Marriott Phoenix Desert Ridge Resort & Spa, 5350 East Marriott Drive, Phoenix, Arizona, United States Schedule ...

Guest Services Agent/Front Desk
By Highgate At Scottsdale, AZ, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Guest Services Agent/Front Desk ($500 Bonus After 90 Days!)
By Highgate At Paradise Valley, AZ, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Front Desk Agent (Overnight) - Arizona Biltmore, A Waldorf Astoria Resort
By Arizona Biltmore, A Waldorf Astoria Resort At Phoenix, AZ, United States
Act in accordance with policies and procedures when working with front of house equipment and property management systems.
Hospitality - We're passionate about delivering exceptional guest experiences.
Shift: Overnights, 10:30pm-7am - must have availability to work weekdays, weekends, and holidays.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Front Desk Agent Jobs
By Home2 Suites by Hilton Tukwila At , Tukwila, 98188, Wa $19.50 - $20.50 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Front Desk Agent Jobs
By Arizona Department of Economic Security At Winslow, AZ, United States
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Front Desk/Guest Service Agent
By Sunridge Hotel Group At Cottonwood, AZ, United States
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Initiative - Asks for and offers help when needed.
Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Front Desk Agent Jobs
By The Winslow At , Winslow, 86047, Az $15 - $17 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Hotel Front Desk Agent - Grand Canyon National Park
By Xanterra Travel Collection At , Grand Canyon, 86023, Az $15.40 an hour
Previous public contact work experience.
Experience with computers and Windows type software.
Qualified candidates will be required to achieve a successful score on a test regarding customer service and math skills.
Follow established front desk procedures in carrying out of duties.
Follow Xanterra security policies and procedures in the handling and divulging of all company and guest information.
Handle guest accounts properly including posting of charges, and collection of payment.
Front Desk Agent Jobs
By Element Sedona At , Sedona, 86351, Az From $17.50 an hour
We offer eligible employees a number of benefits to enhance their health and well-being:
Voluntary benefits including short term disability, accident, life and critical illness
Life enrichment benefits including hotel benefits, leadership development program and more!
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Front Office Supervisor or Sales Coordinator – Front Office Manager or Administrative Assistant
Full-time and part-time positions available to meet your needs
Front Desk Agent Jobs
By Residence Inn Livonia At Livonia, MI, United States
Perform other duties as requested by management .
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Front Desk Agent - Homewood Suites
By Indus Hospitality Group At Victor, NY, United States
Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Contribute to building a positive team spirit; ask for and offer help when needed.
This job has no supervisory responsibilities.
Greet, register, and assign rooms to guests.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Front Desk Agent Jobs
By Highgate At Memphis, TN, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Front Desk Agent Jobs
By Highgate At Stillwater, OK, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Front Desk Agent - Fairfield Inn - Ocean City, Md
By Real Hospitality Group At Ocean City, MD, United States
Keep records of room availability and guests' accounts using computerized property management systems.
Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
Record guest comments or complaints, referring customers to managers as necessary.
Greet, register, and assign rooms to guests of hotel.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Compute bills, collect payments, and make change for guests.
Front Desk Agent Jobs
By The Jefferson, Washington, DC At Washington DC-Baltimore Area, United States
Independently owned and operated, The Jefferson, Washington DC, offers competitive wages and the following generous benefits!
Pervious Relevant Guest Services experience in a luxury hotel or similar industry.
Polished, welcoming individual with exceptional verbal and written communication skills.
2 Medical Plan Offerings with generous employer contributions.
Welcome and register guests in an efficient and friendly manner.
Handles all guest requests and interactions in a hospitable and professional manner.
Front Desk Agent Jobs
By Exploria Resorts At Townsend, TN, United States
What does Exploria Resorts have to offer?
Assist guests with check-in and check-out procedures
Answer incoming calls and field to appropriate departments
Respond to all inquiries both over the phone and in person
Make key cards and replacements for rooms
High School diploma or equivalent
Front Desk Agent Jobs
By Sage Hospitality Group At San Diego, CA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Front Desk Agent Jobs
By Tioga Downs Casino Resort At Nichols, NY, United States
ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following
Providing information to guests about hotel policies, services and amenities.
Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
Selling rooms to “walk-in” customers.
Entering/changing reservation information on the computer system.
Posting charges to guest accounts, processing payments from guests.
Front Desk Agent Jobs
By Midas Hospitality At Clemson, SC, United States

Front Desk Agent- Courtyard: Clemson, SC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in ...

Front Desk Agent Jobs
By Sage Hospitality Group At Austin, TX, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Front Desk Agent Jobs
By Sundance Mountain Resort At Provo, UT, United States

Job Title: FRONT DESK AGENT Department: Lodging Reports To: Front Office Manager Rate of Pay: $16.00 per hour + upgrade commissions Shift: Variable shifts based on occupancy levels Coverage required ...

Front Desk Agent - Marriott
By CUSA, LLC At Reynoldsburg, OH, United States

Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites Columbus East ...

Front Desk Agent Jobs
By Cascade Development LLC At Madison, WI, United States
Communicate with all departments to ensure a smooth and well-run operation so that each guest has the best experience possible
Acknowledge the guest whenever they enter or leave the hotel
Hotel experience preferred but not required
Superb customer service skills always having a positive attitude
Opportunity to grow and develop with a fast-growing company!
Greet arriving guests, assign rooms, make keys, and collect guest payment and billing information in a friendly and welcoming manner
Front Desk Agent Jobs
By Marriott Vacations Worldwide At , Hilton Head Island, 29928

JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, ...

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information