Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Front Desk Agent Jobs
Recruited by Exploria Resorts 7 months ago
Address Townsend, TN, United States
Leasing / Front Desk Agent
Recruited by CUSA, LLC 8 months ago
Address Nashville, TN, United States
Front Desk Manager - Dollywood's Heartsong Lodge & Resort - Exempt
Recruited by Dollywood 8 months ago
Address , Pigeon Forge, 37863
Front Desk Agent Jobs
Recruited by Chartwell Hospitality 9 months ago
Address Franklin, TN, United States
Hotel Front Desk Agent
Recruited by CUSA, LLC 10 months ago
Address Nashville, TN, United States
Front Desk - Fitness Center (10-15 Hours A Week, Morning, Afternoon And Weekend Shifts)
Recruited by Covenant Health 11 months ago
Address Knoxville, TN, United States
Front Desk Agent - Marriott
Recruited by CUSA, LLC 1 year ago
Address Memphis, TN, United States
Front Desk Agent Jobs
Recruited by Westgate Resorts 1 year ago
Address , Pigeon Forge, 37863, Tn
$16 an hour
Inn Front Desk Agent - Flex
Recruited by Biltmore 1 year ago
Address Biltmore, TN, United States
Front Desk Agent Jobs
Company | Highgate |
Address | Memphis, TN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-10-12 |
Posted at | 7 months ago |
Hourly
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Maintain and market promotions and guest programs.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- College course work in related field helpful.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
- High School diploma or equivalent required.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Perform other duties as requested by management.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Follow all cash handling and credit policies.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Must be able to maintain confidentiality of information.
- Experience in a hotel or a related field preferred.
- Be aware of closed out and restricted dates.
- Must be able to show initiative, including anticipating guest or operational needs.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Computer experience required.
- Must be able to cross-train in other hotel related areas.
- Be familiar with all in-house groups.
- Customer Services experience preferred.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Maintain a warm and friendly demeanor at all times.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago