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Front Desk Agent Jobs in Arizona

Front Desk Hospitality Agent
By Sonder Inc. At Phoenix, AZ, United States
Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Excellent problem solving skills, with the desire to "get it done" for our guests
Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
Front Desk Agent Jobs
By Home2 Suites by Hilton Tukwila At , Tukwila, 98188, Wa $19.50 - $20.50 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Front Desk Agent Jobs
By Arizona Department of Economic Security At Winslow, AZ, United States
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Front Desk/Guest Service Agent
By Sunridge Hotel Group At Cottonwood, AZ, United States
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Initiative - Asks for and offers help when needed.
Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Front Desk Agent Jobs
By The Winslow At , Winslow, 86047, Az $15 - $17 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Front Desk Agent - Night Audit
By Marriott International, Inc At , Phoenix, 85054, Az

Job Number 23078620 Job Category Rooms & Guest Services Operations Location JW Marriott Phoenix Desert Ridge Resort & Spa, 5350 East Marriott Drive, Phoenix, Arizona, United States Schedule ...

Hotel Front Desk Agent - Grand Canyon National Park
By Xanterra Travel Collection At , Grand Canyon, 86023, Az $15.40 an hour
Previous public contact work experience.
Experience with computers and Windows type software.
Qualified candidates will be required to achieve a successful score on a test regarding customer service and math skills.
Follow established front desk procedures in carrying out of duties.
Follow Xanterra security policies and procedures in the handling and divulging of all company and guest information.
Handle guest accounts properly including posting of charges, and collection of payment.
Front Desk Agent Jobs
By Element Sedona At , Sedona, 86351, Az From $17.50 an hour
We offer eligible employees a number of benefits to enhance their health and well-being:
Voluntary benefits including short term disability, accident, life and critical illness
Life enrichment benefits including hotel benefits, leadership development program and more!
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Front Office Supervisor or Sales Coordinator – Front Office Manager or Administrative Assistant
Full-time and part-time positions available to meet your needs
Guest Services Agent/Front Desk
By Highgate At Scottsdale, AZ, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Guest Services Agent/Front Desk ($500 Bonus After 90 Days!)
By Highgate At Paradise Valley, AZ, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Front Desk Agent (Overnight) - Arizona Biltmore, A Waldorf Astoria Resort
By Arizona Biltmore, A Waldorf Astoria Resort At Phoenix, AZ, United States
Act in accordance with policies and procedures when working with front of house equipment and property management systems.
Hospitality - We're passionate about delivering exceptional guest experiences.
Shift: Overnights, 10:30pm-7am - must have availability to work weekdays, weekends, and holidays.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.

Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!

What is Front Desk Agent Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours

What is Front Desk Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team

What is Front Desk Agent Job Knowledge?

• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Front Desk Agent Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role

What is Front Desk Agent Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information