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Deskside Technician I Jobs

Company

Stefanini, Inc
Address , New York, Ny
Employment type CONTRACTOR
Salary $35 - $40 an hour
Expires 2023-07-03
Posted at 1 year ago
Job Description
Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
  • Implement virus detection and eradication procedures
  • Diagnose end-user system failures and implement repair solutions
  • Implement virus detection and eradication procedures
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Provide hardware/software support services to onsite client including break/fix
  • Provide hardware/software support services to onsite client including break/fix
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions


Provide level I support for Dell laptops using Windows 10.

Install, configure and troubleshoot issues with Windows 10 and MS Office 365.

Install, configure and troubleshoot various issues with hardware; such as, laptops, printers, iPhones and iPads.

Experience with Workspace 1 to manage devices.

Experience with conference room software: Zoom and MS Teams a plus.

Familiarity with Conference Room equipment is a plus.

Strong attention to detail, great communication skills and adherence to SLO objectives is required.

Knowledge of Service Now ticketing system is a plus.


What you"ll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
Why we"re different
  • Brazilian and privately owned company;
  • Flat organizational structure which enables faster communication and decision making.
  • Agility, flexibility, and innovation are in our DNA;