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Deskside Support Jobs

Company

KTek Resourcing
Address San Mateo, CA, United States
Employment type CONTRACTOR
Salary
Expires 2023-09-14
Posted at 8 months ago
Job Description
  • Excellent customer handling skills
  • Individual will also be working with other technical specialists in the Americas, EMEA and APAC regions as well as the global service desk, remote support team and other parallel towers to bring professional and timely support to end users in the Franklin Templeton business.
  • ServiceNow CMDB maintenance, keeping local desktop incident and task queues cleared to meet established SLA’s and support for various other company activities.
  • Looking for a skilled desktop support technologist with experience in an enterprise environment.
  • Experience Required 2+ Years as a Desktop Support Technician
  • Technical management tools include ServiceNow, Windows Autopilot, MS Endpoint Manager, MS Intune, Microsoft System Center Configuration Manger, Azure Active Directory, Active Directory, Okta, Global Protect.
  • Ability to provide hand and feet support to Network and Server team.
  • Individual should be able to assess and keep up site needs for conference rooms, copiers, computer hardware/accessories inventory.