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Deskside Technician Jobs

Company

Stefanini Group
Address New Holland, PA, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-08-01
Posted at 10 months ago
Job Description
Stefanini Group is looking for a Deskside Technician for a globally recognized company!


For interested applicants, click the apply button or you may reach out Alfher Hidalgo at (248) 728-2627/[email protected] for faster processing. Thank you!


We are recruiting a Deskside Technician to join our existing team of three technicians. The team consists of Technicians that visit customer's machines to solve support related problems or resolve issues remotely to users within the US. Candidates will be required to have basic PC support knowledge and experience with common tools.


Responsibilities


  • Basic Network troubleshooting skills and knowledge
  • Diagnose printer and other peripheral device failures and implement solutions
  • Previous Experience of working within a Ticket Management System (ServiceNow preferred)
  • Excellent problem solving & customer facing skills
  • Basic Knowledge of Microsoft Active Directory Microsoft Group Policy Objects experience
  • Provide installation and upgrade services of supported hardware and software
  • Correctly track incidents and calls timely and accurately
  • Ability to resolve Windows 10 and 11 Operating System Errors
  • Proficient in Microsoft Office 2016/365 Suite


Candidates with a driving license is essential


This is a great opportunity for somebody who has some experience in an IT Support type role looking to take the next step in their career or someone with limited experience who has the ambition to grow and develop their career in IT.