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It Desk Help Technician Jobs in Williamsport, Pickaway, Ohio

It Help Desk Technician (On Site)
By Malarkey Roofing Products At Williamsport, OH, United States
Collaborates with the Managed Service Provider (MSP) under contract with Malarkey Roofing.
Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively.
Monitors IT helpdesk requests and responds quickly and effectively.
Works with software and telecommunications vendors to resolve on-site provider issues.
Collaborates with IT Dept to resolve broader software and networking issues affecting the local area network and employees.
Assists the IT Department and Human Resources with onboarding new employees and employee separation tasks.
It Help Desk - Remote
By Precision Staffing Services At , Cincinnati $16.50 an hour

Employment Type: Temp to Hire

It Help Desk Technician (Entry Level)
By Hefty Seed Company At , Baltic

Hefty Seed Company is currently seeking a talented and motivated IT Help Desk Technician to join the Hefty Team! Position Overview: As an Entry Level IT Help Desk Technician, you will play a ...

It Help Desk Technician
By Boulo Solutions At Dublin, OH, United States
Help Desk or Technical Support Experience
Experience with Windows and MacOS
Responsibilities of the IT Help Desk Technician:
Minimum Qualifications of the IT Help Desk Technician:
Respond to incoming support calls and emails
Provide Our Clients With Mobile Device, Desktop, and Laptop Support
Level 2 It Help Desk Technician
By AI Engineers At , Middletown, 06457, Ct
Assist in the maintenance and management of servers, workstations, and network equipment
Provide first and second-tier support to end users for PC, server, network, remote access, and hardware issues
Troubleshoot and resolve technical problems via phone, email, remote access, and on-site visits
A minimum of 3 years’ experience in IT support, preferably in a Level 2 or higher capacity
Strong working knowledge of Windows and Mac operating systems, Microsoft 365/Office, Active Directory and various network protocols
Excellent problem-solving and troubleshooting skills
It Help Desk Jobs
By INGELLICOM At , Guaynabo, 00968, Pr
Knowledge configuring corporate email in Outlook 2010 and iPhone devices.
Knowledge of hardware/Microsoft operating systems through current version including Office 365.
Experience supporting MS Office Suite through current versions.
Skilled providing support of personnel as it relates to the use of equipment and software.
Maintain daily performance of computer systems.
Install, modify, and repair computer hardware and software.
Help Desk Technician Jobs
By The Ohio State University Wexner Medical Center At , Columbus, 43210, Oh
Our Comprehensive Employee Benefits Include:
An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
It Help Desk Technician
By Midwest Sterilization Corporation At , Jackson, 63755, Mo
Outstanding organizational and time-management skills
Assist with providing help desk and desktop support services to end users locally and via remote assistance tools
Proven experience as an IT technician, or relevant work history
Excellent diagnostic and problem-solving skills
IT professional certifications will be an advantage (e.g. CompTIA A+)
Environment is 24/7 and there may be before or after-house requirements at times due to system upgrades, maintenance, etc.
Help Desk Technician Jobs
By CampusPoint At Oregon, United States
Resolve first-level spam management issues.
Prioritize and schedule the resolution of problems. Escalate problems (when required) to the appropriately experienced next-level technician.
Develop knowledge articles, help sheets, and frequently asked question lists for end users.
2 years of applicable IT work experience – or equivalent- preferred.
Experience installing and maintaining computer hardware, including desktops, laptops, printers, scanners, copiers, and audio-visual equipment.
Experience with desktop and server operating systems, including current Windows workstations.
It Help Desk Technician
By City of Fairfield, CT At , Fairfield, Ct $65,833 - $91,604 a year
Certifications in Microsoft operating systems and applications.
Experience with enterprise-grade network equipment, VoIP telephones, SQL databases.
Examples of responsibilities include, but are not limited to:
Backs up the Information Technology Field Engineer and Library Technologist as needed.
Trains, supervises, and effectively utilizes high school and college-level seasonal technical support staff.
Train Responds to urgent Police and Fire issues outside of normal business days/hours.
It Help Desk Analyst Iii
By Lake Shore Cryotronics Inc At , Westerville, 43082, Oh From $29.50 an hour
Implement, manage and maintain Endpoint Management processes for all connected IT resources
Manage end-user training to minimize support issues, increase productivity, increase user knowledge
Managing technical support process for all local, remote and mobile users
Manage new user training, setup and support
Manage and take ownership of all interactions, utilize appropriate follow-through, providing timely feedback for all
3+ years' experience in a customer support role within an IT environment
It - Network Operations Analyst, Career ( Help Desk - Incident Monitoring)
By Intelliswift Software, Inc. At , Fairfield, Ca $41.57 an hour
Monitor Change Management activities for notification of alarm suppression and post maintenance validations to take place.
May act in a lead capacity to open and manage technical conference bridges, updating incident and/or problem management tickets as needed.
Develop and distribute ongoing updates/notifications for outages in progress as directed by a Service Manager or Supervisor.
Americans with Disabilities Act (ADA)
Apply Run-book procedures or work instruction steps required for scheduling, monitoring & technical support functions on the network and application interfaces.
Process routine change requests and work orders.
Entry Level It Help Desk/Mobility Specialist
By Wagner Equipment Co. At , Aurora, 80011, Co $16.81 - $24.09 an hour
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Pay rate is dependent upon education & experience.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
Other duties as assigned by manager
3-5 years customer service experience
Basic knowledge of Microsoft Word and Outlook
Help Desk Technician Jobs
By Modis At Columbus, Ohio Metropolitan Area, United States
Office 365 licensing, multi-factor authentication, and email administration management skills
Knowledge of common system management tools such as monitoring, backup/recovery, SAN & NAS, endpoint patching and security a must
Experience working within Service Management toolsets a must
Working knowledge of networking and devices including LAN and WAN, TCP/IP, wired/wireless, VPN, and DNS. Firewall skills a plus.
ITIL knowledge and international experience a plus
Must have experience in Active Directory (user accounts, dist setup\storage, creating teams)., as well as Office 365.
Help Desk Technician Jobs
By CBE Companies At , Clarksville, Tn
Excellent organizational and time-management skills
One year help desk or related experience and/or training; or equivalent combination of education and experience
Career culture with many opportunities for advancement!
Two-year degree (four year degree preferred) from a college or technical school in Computer Science, MIS, or CIS
Ability to communicate effectively both orally and in writing
Must be eager to learn, inquisitive, self-motivated, flexible, accountable and can effectively handle multiple tasks at one time
Help Desk Technician Jobs
By Optimized IT At Cincinnati, OH, United States
Good time management skills and able to multi-task
Proactive remediation of any issues discovered with services and/or products offered under the Optimized IT portfolio
Strong knowledge of Windows Desktop Operating Systems
Strong knowledge of PC Hardware and associated peripherals
Strong knowledge of Microsoft patching Windows Desktop Operating Systems
Some experience of Networking including Subnets, NAT, DHCP, DNS, etc.
Help Desk Technician Jobs
By Stevenson University At , Owings Mills, 21117, Md
Possesses excellent organization skills and the ability to multi-task.
Demonstrates exemplary spoken and written communication skills, especially with the ability to explain technical issues in non-technical terms.
Provide client support over the phone, in-person, via remote access, and through the Web Help Desk ticketing system.
Respond to client support queries via phone, remote conferencing platforms, and the Web Help Desk ticketing system.
Proficient in Microsoft Office Suite in both Windows, and Mac operating systems.
Committed to customer service with the ability to maintain professionalism at all times.
Help Desk Technician/System Administrator
By Sandbox Technologies At , Burbank, 91505, Ca $50,000 - $75,000 a year
Administer Azure AD user/group creation and management
Administer Exchange cloud server including user mailbox creation and management
Administer OneDrive and SharePoint sites including site creation and management
We offer great benefits, generous holiday schedule and fun perks!
Working knowledge of Mac OSX and iOS and the applicable hardware (Macbook Pro, iMac, iPhone, iPad)
Working knowledge of Apple cloud services for backup, syncing devices and configuring on iPhone and iPad hardware
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Help Desk Technician Jobs
By NOVALINK SOLUTIONS LLC At Towson, MD, United States
Experience with remote troubleshooting preferred
Possession of A+ (Remote Technician) and Network+ certification is preferred
Levels Of Skills And Abilities
Knowledge of computer operations and support
Skill in installing, configuring, maintaining, and trouble-shooting operating
Skill in communicating clearly and effectively
It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
Help Desk Technician (Arlington, Va)
By Innovative Driven At Arlington, VA, United States
Manage On-prem AD to include users, groups and group policy management.
Associates or bachelor’s degree in CS, CIS, or equivalent combination of education and experience in related field
Manage Tape Backup System (Hardware, Software and Processes)
Manage O365 Platform to include users, licenses, SharePoint, Exchange, Teams, etc.
Advanced Experience supporting a Microsoft/365 environment (ADUC, Windows 10 desktops, etc.)
This is a HYBRID position – 3 days in the Arlington, Virginia office and 2 days remotely.
It Help Desk/Service Coordinator
By PRI Technology At Litchfield County, CT, United States
Knowledge of the ITIL framework and experience implementing ITIL (or similar) standards in a Help Desk environment is preferred.
Promotes strong customer service values, creative problem solving, continuous process improvement, collaboration, and strong communication skills within the Support Services team.
Coordinates resources to assist Audiovisual and Media IT staff in the support of classroom technologies.
Leads computer refresh rollouts in collaboration with the Director of IT User services.
Takes the lead on the 3rd party relationship with outside MSP
Develops strong relationships at all levels of the organization and across academic and administrative departments to improve communication and trust.
Help Desk Technician Jobs
By STOPSO At Orlando, FL, United States
Education, Experience, And Security Requirements
Analyze and resolve trouble tickets utilizing tools such as remote desktop
Meet established service level metrics for call response, technical support, and customer service
Input trouble calls into the ticket tracking system. Ensure all relevant information is gathered and documented
Resolve trouble calls; in person at the help desk, over phone, and/or through email
Escalate trouble tickets when required by service desk processes to Tier II, Tier III, or appropriate team/individual
Help Desk Technician (Top Secret Required)
By Gridiron IT At Washington, DC, United States
Resolve customer service requests over the telephone, through desktop consultation with users, or by using remote management software;
Minimum Experience, Education, and Certification
Experience performing (3-5 years) service desk-side support activities.
Knowledge of Federal policies and mandates, the items listed are subject to updates, virtualization, and consolidation.
Experience maintaining desktop computers, notebooks, tablets, smartphones, computer peripherals, and other similar devices
Experience with Microsoft Office, Microsoft Outlook, Microsoft Project, Tableau, Adobe Creative Suite including Photoshop, and Adobe Acrobat Professional
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Help Desk Technician Jobs
By A. Duda & Sons, Inc. At Oviedo, FL, United States
Microsoft, Cisco, service management certifications (preferred)
A+, Server +, Network+ knowledge (certification preferred)
Working knowledge of Microsoft Suite of applications and remote control tools
Strong customer service and organizational skills, including excellent interpersonal and communication skills
Working experience troubleshooting software and hardware issues
Knowledge of ITIL foundation (preferably ITiLv3 certified)
It Help Desk Agent- Part Time With Benefits (Not Hybrid/Not Remote)
By Parkland Health and Hospital System At , Dallas, 75201

Education - High School Diploma Required. - Prefer Bachelor's degree in Information Technology; Business or CompTIA certifications.

Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
Help Desk Technician Jobs
By Scandinavian Tobacco Group At , Richmond, 23223
Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, VC technology
Minimum 5 years’ help desk experience a MUST
Service-oriented, self-starter with a flexible mindset and strong communication skills
Experience with Office365 and Teams
Your areas of knowledge and expertise (that matter the most for this role):
Handling (first and second-line) IT incidents
Help Desk Technician Jobs
By The Select Group At Florida, United States
Provide Level 1 remote IT support (through phone and email) for Foundation Risk Partners
3+ years’ experience as a help desk T1 consultant
Heavy acquisition flow– swapping old equipment to new equipment
Ensuring that no loss in documents or applications when migrating from old company computer to new company computer
Installing hardware to computers: printer and scanner installation
Onboarding and offboarding of user accounts
Help Desk Technician Jobs
By Library Systems & Services, LLC At Bowie, MD, United States
Experience using OpenText Media Management or similar DAMS software
Experience developing training materials, user guides, and related functional documentation
Adaptable to changing priorities and able to learn new technologies.Preferred Qualifications:
Experience using Libsafe or similar preservation software
Receives and logs new issues related to the DAMS/Preservation systems in a Museum provided ticketing system
Triages tickets, troubleshoot functional tickets and assigns technical tickets to the appropriate point of contact
Help Desk Technician Jobs
By Fluidra North America At , Carlsbad, 92010 $27 - $32 an hour
3+ years’ experience in an IT related position
Laptop and Desktop hardware experience
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year
College or Technical degree/ certification preferred. High School diploma or equivalent required
Respond to phone and email help desk requests to assist with first level hardware and software support.

Are you looking for a challenging and rewarding role as an IT Desk Help Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their IT needs. If you have a passion for technology and a desire to help others, this is the job for you!

Overview IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. Detailed Job Description The IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. The IT Desk Help Technician is expected to be able to diagnose and resolve technical issues quickly and efficiently. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to provide technical support to end users
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience working in a technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of network systems and protocols
• Excellent customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles
Job Experience
• Previous experience working in a technical support role
• Experience with setting up and configuring computers
• Experience with providing technical support to end users
• Experience with maintaining IT systems
Job Responsibilities
• Troubleshoot hardware and software issues
• Set up and configure computers
• Provide technical support to end users
• Maintain IT systems
• Monitor system performance
• Respond to user inquiries
• Update system documentation
• Assist with network and system issues
• Ensure compliance with security policies