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It Desk Help Technician Jobs in Montague, Texas

Help Desk Technician Jobs
By Library Systems & Services, LLC At Bowie, MD, United States
Experience using OpenText Media Management or similar DAMS software
Experience developing training materials, user guides, and related functional documentation
Adaptable to changing priorities and able to learn new technologies.Preferred Qualifications:
Experience using Libsafe or similar preservation software
Receives and logs new issues related to the DAMS/Preservation systems in a Museum provided ticketing system
Triages tickets, troubleshoot functional tickets and assigns technical tickets to the appropriate point of contact
It Support Technician (Help Desk)
By Avetta, LLC At , Tustin, 92782 $64,480 a year
Provide support both in person and remotely, ensuring efficient problem resolution.
Effectively prioritize and manage tickets and workload.
Make recommendations for purchasing items to fulfill end users' requirements.
Bachelor's degree in a related field of study desired, or equivalent work experience.
Minimum of 2 years of preferred IT technical support experience.
Efficiently establish user accounts and permissions on the organization's servers and applications, ensuring appropriate access levels.
Help Desk Technician Jobs
By Rebound Orthopedics and Neurosurgery At , Vancouver $23.01 - $32.21 an hour
Excellent people skills, professionalism and experience with new and non-technical end users. :
Prioritize and schedule resolution of problems. Escalate problems (when required) to the appropriately experienced next level technician.
Establish and maintain detailed knowledge of the functionality, clinical content and use of clinical applications.
Two year college degree in a computer related course of study or 2 years of applicable IT work experience.
2 years of applicable IT work experience, or equivalent, preferred.
Experience installing and maintaining computer hardware, including desktops, laptops, printers, scanners, copiers, and audio-visual equipment.
Help Desk Technician Jobs
By YMCA OF GREATER HOUSTON At , Houston, 77057 $62,000 - $65,000 a year
Investigate and resolve problematic activity and put corrective actions in place. Promptly inform management of any critical issues.
Education or certification in computer repairs and troubleshooting, MCSE or MCP designation, preferred.
Remotely access hardware or software to assist staff
Remotely resolve problems with networks and computer systems
Seven or more years of experience working in an IT support environment.
Proven computer skills and the ability to troubleshoot and diagnose problems.
It Help Desk Technician
By Mid Atlantic Finance Company At Houston, TX, United States
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Hands on experience with diagnosing and resolving basic technical issues
In depth knowledge/set up of Windows 10 /11, Microsoft Office 365
In depth knowledge of Windows Server
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Senior It Help Desk Technician
By AAA Texas At , Coppell, 75019
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
PTO for community volunteer programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Help Desk Technician Ii
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
It Help Desk Technician Level 1/2
By Surefox At , Sunnyvale $34.55 an hour
Must have at least 1 year of experience serving in Helpdesk roles or equivalent
Possess excellent customer service skills and maintain a professional appearance and demeanor
Must have CompTIA A+ certification or higher
Demonstrated computer skills, including proficiency with Microsoft Office, Google Platforms
Assist Surefox employees with troubleshooting and employing solutions to all technical challenges spanning computer systems, hardware, and software
Assist other Help Desk Technicians with their efforts as needed
Intern - It/Help Desk
By Capital Metro At , Austin, Tx
Knowledge of Microsoft Windows architecture, of customer service and working team concepts.
Good oral and written communication skills and ability to establish and maintain effective working relationships.
Ability to coordinate several diverse job requirements and projects.
High school diploma or equivalent
Must be currently enrolled in a degree program at a college or university
Enrollment in an information technology degree program is preferred.
Help Desk Technician I
By ProSphere At San Antonio, TX, United States
Must hold a current Security + certification as well as one or more of the following: A+ or Network+.
Must have proven customer service skills with customer service being their driving force.
Experience working on an Windows Help Desk team supporting the U.S. Military, a large hospital, or an academic institution.
Essential Functions And Job Responsibilities
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
Must be willing and able to work 8 hours shifts between 6AM – 7PM as needed.
Help Desk Technician Jobs
By LanceSoft, Inc. At San Antonio, TX, United States
Location: **Remote** Looking for candidates living within 50 miles of San Antonio, TX
6 months of hardware experience preferably in a call center environment
High School Diploma or GED required.
Job Title: ‘Tech Support Associate/Senior IS Technician/Desktop Support Technician'
Duration: 3+ Months Contract with Possible Extension
2hr start windows: 1 p.m. to 3 p.m. (EST) including weekend day/night.
It Help Desk Support
By Akkodis At San Antonio, Texas Metropolitan Area, United States
SCCM - System Center Configuration Manager
Network, Hardware, Internal system settings, overall professional attitude.
Mohammed Irfan Murtuza at 732-402-8333
The Company will consider qualified applicants with arrest and conviction records.
Help Desk Technician Jobs
By Triple-S Steel Holdings, Inc. At Greater Houston, United States
Provide end-user software and hardware troubleshooting and problem solving skills.
Troubleshoot, upgrade and repair desktop PCs, remote, on-site, and in office.
Experience with Microsoft Office 2016 and 2010
Good written and verbal communication skills
Analytical and problem solving abilities
Medical, dental, and vision insurance; dependents and domestic partners eligible
It Help Desk Technician
By Ledgent Technology At Portland, Oregon Metropolitan Area, United States
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Must have the ability to work independently and with minimal supervision and reliance on management intervention
• Bachelor’s degree in technology field or equivalent experience
• Possess strong Technical Aptitude, analytical reasoning, and Excellent troubleshooting skills in relevant technologies
• Knowledge of banking policies, procedures, practices, and documentation preferred.
• Strong, clear communication skills; Excellent verbal, written, and interpersonal skills
Help Desk Technician Jobs
By Highmark Residential, LLC At , Dallas, Tx
Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
Professional Certification & Tuition reimbursement
Responsible for phone support for remote office computers including hardware, operating system, network, email, printing, third party, and custom software applications.
Manage new hardware implementations and communicate status to supervisor and other department heads as needed
3+ years help desk experience required
Experience with Windows, networking and exchange/outlook issues
Help Desk Technician Jobs
By Fluidra North America At , Carlsbad, 92010, Ca $27 - $31 an hour
3+ years’ experience in an IT related position
Laptop and Desktop hardware experience
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year
College or Technical degree/ certification preferred. High School diploma or equivalent required
Respond to phone and email help desk requests to assist with first level hardware and software support.
Help Desk Technician Jobs
By Pharmacists Mutual Insurance Co At , Austin, 78749, Tx $51,000 - $65,000 a year
Knowledge and experience with basic networking, operating systems, and software applications.
Determine when to escalate concerns to the appropriate level of management.
Develops and exhibits excellent customer service and communication skills.
Exhibits excellent customer service and communication skills.
High School Diploma or equivalent, 3 years of related experience; or
Associate’s Degree, 1 year of related experience
Computer Help Desk Technician
By Eichleay Inc. At , Concord, 94520, Ca $25 an hour
Document all work performed and provide detailed reports to management.
2-year technical degree, OR intensive technical Boot Camp experience (Experience will be considered in lieu of a formal education).
Provide technical support both remotely and on-site.
Proven experience as a Computer Help Desk Technician or similar role.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
It Help Desk Technician I (Overnight And/Or Weekends)
By UMC Health System At , Lubbock, 79415, Tx
Provide telephone and email support to end-users and patients while using AIDET to help manage expectations and ensure consistent communication
Help manage major incidents from start to resolution (Initiate major incident, notify staff, start sev, and close sev)
HDI, A+, Network +, ITIL, MCP or other Microsoft certifications are a plus.
Properly escalate unresolved issues within a timely manner, to appropriate internal tiers and teams (e.g. software developers, system and network teams)
Maintain an abandoned call rate of less than 5%.
Maintain a response and resolution rate for Incidents that meet SLA objectives.
Help Desk Technician (On Site)
By McLane Intelligent Solutions At Temple, TX, United States
Exhibit experience with Windows Remote Desktop in a corporate environment
Exhibit experience with network troubleshooting/configuration including basic configuration of managed switches and firewalls
Exhibit experience with Microsoft products including Windows Desktop, the Office Product Suite, and Microsoft 365 servers
Exhibit experience with Windows Server Environment including the use of Active Directory and Group Policy
Experience troubleshooting/configuring VOIP phone systems
Experience in a call center type environment

Are you looking for a challenging and rewarding role as an IT Desk Help Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their IT needs. If you have a passion for technology and a desire to help others, this is the job for you!

Overview IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. Detailed Job Description The IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. The IT Desk Help Technician is expected to be able to diagnose and resolve technical issues quickly and efficiently. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to provide technical support to end users
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience working in a technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of network systems and protocols
• Excellent customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles
Job Experience
• Previous experience working in a technical support role
• Experience with setting up and configuring computers
• Experience with providing technical support to end users
• Experience with maintaining IT systems
Job Responsibilities
• Troubleshoot hardware and software issues
• Set up and configure computers
• Provide technical support to end users
• Maintain IT systems
• Monitor system performance
• Respond to user inquiries
• Update system documentation
• Assist with network and system issues
• Ensure compliance with security policies