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Customer Support Technical Analyst Jobs

Technical Support Analyst (Remote Optional)
By Listrak At , Remote
Ability to manage multiple support cases and demonstrated skill at managing multiple priorities
1+ years of experience in a technical support role is required
Must have customer support experience
Customer Support-related certifications are a plus
Basic knowledge of HTML and CSS is preferred.
Experience with other web site programming languages such as ASP .NET, JavaScript, C#, PHP
Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Customer Service Technical Support Analyst
By Pearson At , $53,000 - $56,000 a year
Excellent organizational and time management skills with the ability to meet multiple deadlines
Experience working with Pearson Higher Education products and tools would be a bonus
2+ years of experience in efficiently resolving customer escalations
Excellent written and verbal communication skills
Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role
Ability to learn and actively seek new skills, keeping pace with emerging technologies
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Customer Support Analyst - Recruiting
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one of the following areas: Human Capital Management, or Recruiting
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Senior Technical Support Analyst
By SCHWAN'S At , Pasadena, 77506, Tx
Support and mentorship from team members who are authentic, good-natured and highly skilled.
Competitive wages, incentive pay and a comprehensive package of benefits.
Under general supervision, this person installs, configures, and maintains operating system workstations and servers in support of business processing requirements.
Creates maintains and manages all desktop and laptop integrated software images including the re-engineering integration and validation of new software.
Manages the image releases with external equipment suppliers.
Opportunities for career growth with a well-established food company.
Customer Support Analyst Jobs
By Interapt At Louisville, KY, United States
Basic Technical Skills (Office 365, Windows OS, knowledge of Internet connectivity)
Experience with Service Now (or similar ticketing system) is preferred
Proficient Verbal & Written Communication Skills
This is an entirely remote opportunity that starts at $18 per hour.
Facilitating problem and advocating for customer success
Assisting & assessing nature of customer needs and work to resolve issues ranging from basic to moderate complexity
Head Of Customer (Technical) Support
By Reloadly At Miami, FL, United States
Implement and manage support tools, systems, and technologies to enhance team productivity and customer experience.
Collaborate with other departments, such as product management, engineering, and sales, to address customer needs and provide feedback for product/service enhancements.
Experience setting up and training a remote team to provide 24/7 support
Lead, coach, and manage the customer support team, ensuring high performance, motivation, and professional development.
Strong technical knowledge, with an understanding of server architecture, networking, databases, security practices and API concepts
Strong leadership skills, with the ability to motivate, inspire, and develop a team.
Technical Support Analyst Jobs
By CRG At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage Customer tickets in ServiceNow
1+ year experience providing end user support
Assist with technical troubleshooting relating to hardware and software issues
Resolve customers’ concerns and answer customers’ questions to your best ability
Positive attitude and the desire to learn
Customer Technical Services Analyst Ii
By Mastercard At Missouri, United States
Possess strong relationship management, collaboration, organizational and prioritization skills with a sense of urgency
Provide customer service to our customers and business partners and manage daily workflow coordination of inbound support inquiries
Document and coordinate audit controls and PCI requirements
2 -5 years of experience in related field; prior work experience preferred (i.e. internship)
Good technical knowledge and capability in understanding API interfaces and SQL
Ability to work with global business partners at all levels within the organization demonstrating strong communication skills (both verbal and written)
Junior Technical Support Analyst
By Atlassian At New York, United States
Solid skills supporting and troubleshooting MacOS
Providing AV support for events onsite
Some familiarity with various MDM solutions
Some familiarity with collaboration tools (Slack, Loom, Mural, etc)
Technical Customer Support Specialist [Healthcare]
By Braid Health At San Francisco Bay Area, United States
Diligent, detail-oriented, methodical, practical, analytical with good project management skills.
Partner with our customers to effectively and expediently resolve questions and ensure the customer’s full satisfaction with their experience.
Collaborate with internal teams to identify opportunities and continuously improve the customer experience with Braid including participation in ad-hoc projects.
Bachelor’s degree required with at least 2 years of customer support experience, or equivalent work experience with an imaging services provider
Strong written and verbal communication skills
Strong interpersonal and customer service skills
Customer Support Analyst - Hcm
By Workday At Atlanta, GA, United States
Experience working in software delivery or support for a Compensation, Talent Management or HCM solution is ideal
3+ years of experience in providing technical support for a SaaS solution or experience as an Admin with Workday HCM
Experience with Workday, Salesforce, JIRA (or other ticketing support systems) and Microsoft Office (Excel, xls and csv files)
You’re a confident communicator (verbally and in writing), who collaborates effectively with users at all levels and varying technical abilities.
Excellent analytical and problem solving skills.
Ability to cultivate teamwork and build strong and positive relationships with other teams and customers.
Customer Technical Support Jobs
By Vertisystem At Pittsburgh, PA, United States
• Technical aptitude. Knowledge in computer hardware and software applications along with experience using the Internet.
• Experience or education in working with individuals from diverse cultures preferred.
Work location is hybrid; encouraged to work 2-3 days in the office and 2-3 days from home.
• Minimum of 1-year work experience preferred.
• Superior communication and telephone skills.
• Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
Customer Service Technical Support
By Rabaconda At United States

Rabaconda is looking for a part time Customer Service Technical Support representative that is U.S. based and FULLY REMOTE! Apply and learn more here! 👉 https://rb.gy/23534

Technical Support Analyst Jobs
By CyberCoders At Henderson, NV, United States

Established (20+ years) Industry-Leading Outdoor Enthusiast Tech Co. Seeks Technical Support Analyst! Henderson, NV! We are an industry-leading provider of some of the world's top outdoor enthusiast ...

Technical Support Analyst Jobs
By Doyon, Limited At Plano, TX, United States
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Learn licensing levels to include subscription offerings
Contribute to team goals such as SLA requirements, resolution, and Client satisfaction
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697 Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Analyst, Customer Support Jobs
By Riskonnect, Inc. At Georgia, United States
Proven time management skills to manage multiple priorities and deliver timely and accurate work.
Provides ongoing support to clients in the following capacity: Acts as subject matter expert to understand client requirements
Ability to exercise sound judgment and strong problem-solving skills.
Effective written and verbal communication skills to communicate with colleagues, clients, and vendors.
Must demonstrate strong active listening and follow-up skills.
Strong computer skills and the ability to navigate through multiple systems without assistance.

Are you looking for an exciting opportunity to use your technical skills to provide top-notch customer support? We are looking for a Customer Support Technical Analyst to join our team and provide exceptional customer service. You will be responsible for troubleshooting customer issues, providing technical assistance, and helping to ensure customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

Customer Support Technical Analysts are responsible for providing technical support to customers. They are responsible for troubleshooting customer issues, providing technical advice, and resolving customer complaints. They must be able to effectively communicate with customers and understand their needs.

Detailed Job Description:

Customer Support Technical Analysts are responsible for providing technical support to customers. They must be able to troubleshoot customer issues, provide technical advice, and resolve customer complaints. They must be able to effectively communicate with customers and understand their needs. They must be able to identify customer needs and provide solutions. They must be able to provide technical support to customers in a timely manner. They must be able to provide technical support to customers in a professional manner.

What is Customer Support Technical Analyst Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of customer support software
• Knowledge of computer hardware and software
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to resolve customer complaints
• Ability to work independently
• Ability to work in a team environment

What is Customer Support Technical Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of customer support software
• Knowledge of computer hardware and software
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to resolve customer complaints

What is Customer Support Technical Analyst Job Knowledge?

• Knowledge of customer support software
• Knowledge of computer hardware and software
• Knowledge of customer service principles
• Knowledge of customer service best practices
• Knowledge of customer service processes
• Knowledge of customer service techniques

What is Customer Support Technical Analyst Job Experience?

• Experience in customer service or technical support
• Experience in troubleshooting customer issues
• Experience in providing technical advice
• Experience in resolving customer complaints
• Experience in working independently
• Experience in working in a team environment

What is Customer Support Technical Analyst Job Responsibilities?

• Troubleshoot customer issues
• Provide technical advice
• Resolve customer complaints
• Communicate with customers
• Identify customer needs
• Provide solutions to customer needs
• Provide technical support in a timely manner
• Provide technical support in a professional manner