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Customer Support Technical Analyst Jobs in Union, Arkansas

Customer Service Technical Support
By Rabaconda At United States

Rabaconda is looking for a part time Customer Service Technical Support representative that is U.S. based and FULLY REMOTE! Apply and learn more here! 👉 https://rb.gy/23534

Customer Service Technical Support Analyst
By Pearson At United States
Excellent organizational and time management skills with the ability to meet multiple deadlines
Experience working with Pearson Higher Education products and tools would be a bonus
2+ years of experience in efficiently resolving customer escalations
Excellent written and verbal communication skills
Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role
Ability to learn and actively seek new skills, keeping pace with emerging technologies
Customer Technical Support Jobs
By TrueLook Construction Cameras At United States
• Deliver an exceptional customer experience with proactive communication
• 1-2 years’ experience in Customer Service/Support roles, preferably at a SaaS organization
• Strong phone and writing skills are a must
Passion, integrity, and innovation are what drive us. Are you ready to join our team?
• Responsible for providing unparalleled customer service for all past, current, and prospective customers
• Customer satisfaction will be your single most important goal in this role
Customer Support Analyst Jobs
By SPS Commerce At United States
Bachelor’s degree or equivalent combination of education and experience
Proven organizational skills with ability to effectively manage multiple projects
You have fantastic people skills; you’re able to listen thoroughly and understand issues quickly.
Assists customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services
Logs and tracks customer interactions using the designated customer resource manager (CRM)
1-3 years prior customer support experience or technical/help desk experience
Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Fintech Support Technical Analyst
By Synctera At United States
Help drive new processes and have great follow-up skills
3+ years of experience in technical support, customer service or payment operations
Excellent written and verbal communication skills
100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Interact daily with our FinTech customers to ensure their questions are responded to in a timely, comprehensive, engaging and professional manner
Be the first point of triage for external questions, to ensure they have the correct priority and focus from internal teams
Analyst, Technical Support - Global Technical Support Team
By CalAmp At United States
Experience in the following fields: EMS/Fire/Police Dispatch, Public Safety Field Operations, Public Administration, Emergency Services, Emergency Management
2+ years of general work experience - Telematics, IoT, or Field installation experience with MECP certified devices
2+ years experience with light and heavy duty vehicular electrical systems and installation procedures.
1+ years experience with a major CRM (Salesforce, Jira - etc)
Experience with systemic problem-analyzing and problem-solving practices
Ability to manage interactions calmly with high urgency
Junior Technical Support Analyst
By Ascendion At United States
Solve complex problems - and learn new skill
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
2 years’ experience with Adobe AEM/AEP preferably on the backend as a developer or L3 support
Strong technical knowledge of J2EE applications, database concepts, and SSO (e.g. LDAP, SAML, OAuth).
Experience troubleshooting and debugging multi-tier web applications
Customer Support, Technical Support Specialist
By Pop-Up Talent At United States
Personalize each customer experience. You will tailor responses to each customer, situation, and question to ensure a personal and pleasant experience.
Competitive medical, dental, vision, and 401K benefits.
You understand basics of version control systems and can use proxy tools to troubleshoot server-client communication.
Under-promise and over-deliver. You will set clear and appropriate expectations to provide consistent and remarkable customer delight.
Paid time off & holidays.
Fun, get-things-done work environment. A culture that values working hard so we can play hard.
Technical Support Manager- Customer Success
By Dragos, Inc. At United States
Provide customer insights and feedback to Engineering and Product Management to improve offerings for all customers.
4 years of people management.
Build and scale operations (people, process, systems, and tools) to deliver best in class customer experience.
Maintain knowledge of trends and developments in Technical Support, alerting senior staff as necessary.
Experience in building and scaling a team.
3 years’ experience working in security at the Enterprise level.
Technical Support Analyst(Contract)
By SoFi At United States
Responsible for auditing inventory against asset management
Knowledge and understanding of Tier 1 roles and responsibilities
Identify technical trends, proactively seek solutions, and report to Management when applicable
Local project management and implementation support
Identify technical trends, proactively seek solutions, and report to Sr Management when applicable
Knowledge and functional understanding of Tier 3 roles and responsibilities
Customer Support Analyst Jobs
By Phazemos At Washington DC-Baltimore Area, United States
Basic time management skills and a desire to learn advanced project management techniques
Advanced proficiency in written and spoken English, foreign language skills a plus but not required
Supporting data collection and documenting solutions using a standard playbook
Providing dependable and timely resolution of service-related questions
Acting as a client advocate by prioritizing and tracking issues
Assisting with client-specific communication to sales prospects using standardized workflow
Technical Support Analyst (Remote Optional)
By Listrak At , Remote
Ability to manage multiple support cases and demonstrated skill at managing multiple priorities
1+ years of experience in a technical support role is required
Must have customer support experience
Customer Support-related certifications are a plus
Basic knowledge of HTML and CSS is preferred.
Experience with other web site programming languages such as ASP .NET, JavaScript, C#, PHP
Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Customer Service Technical Support Analyst
By Pearson At , $53,000 - $56,000 a year
Excellent organizational and time management skills with the ability to meet multiple deadlines
Experience working with Pearson Higher Education products and tools would be a bonus
2+ years of experience in efficiently resolving customer escalations
Excellent written and verbal communication skills
Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role
Ability to learn and actively seek new skills, keeping pace with emerging technologies
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Customer Support Analyst - Recruiting
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one of the following areas: Human Capital Management, or Recruiting
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Senior Technical Support Analyst
By SCHWAN'S At , Pasadena, 77506, Tx
Support and mentorship from team members who are authentic, good-natured and highly skilled.
Competitive wages, incentive pay and a comprehensive package of benefits.
Under general supervision, this person installs, configures, and maintains operating system workstations and servers in support of business processing requirements.
Creates maintains and manages all desktop and laptop integrated software images including the re-engineering integration and validation of new software.
Manages the image releases with external equipment suppliers.
Opportunities for career growth with a well-established food company.
Customer Support Analyst Jobs
By Interapt At Louisville, KY, United States
Basic Technical Skills (Office 365, Windows OS, knowledge of Internet connectivity)
Experience with Service Now (or similar ticketing system) is preferred
Proficient Verbal & Written Communication Skills
This is an entirely remote opportunity that starts at $18 per hour.
Facilitating problem and advocating for customer success
Assisting & assessing nature of customer needs and work to resolve issues ranging from basic to moderate complexity

Are you looking for an exciting opportunity to use your technical skills to provide top-notch customer support? We are looking for a Customer Support Technical Analyst to join our team and provide exceptional customer service. You will be responsible for troubleshooting customer issues, providing technical assistance, and helping to ensure customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

Customer Support Technical Analysts are responsible for providing technical support to customers. They are responsible for troubleshooting customer issues, providing technical advice, and resolving customer complaints. They must be able to effectively communicate with customers and understand their needs.

Detailed Job Description:

Customer Support Technical Analysts are responsible for providing technical support to customers. They must be able to troubleshoot customer issues, provide technical advice, and resolve customer complaints. They must be able to effectively communicate with customers and understand their needs. They must be able to identify customer needs and provide solutions. They must be able to provide technical support to customers in a timely manner. They must be able to provide technical support to customers in a professional manner.

What is Customer Support Technical Analyst Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of customer support software
• Knowledge of computer hardware and software
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to resolve customer complaints
• Ability to work independently
• Ability to work in a team environment

What is Customer Support Technical Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of customer support software
• Knowledge of computer hardware and software
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to resolve customer complaints

What is Customer Support Technical Analyst Job Knowledge?

• Knowledge of customer support software
• Knowledge of computer hardware and software
• Knowledge of customer service principles
• Knowledge of customer service best practices
• Knowledge of customer service processes
• Knowledge of customer service techniques

What is Customer Support Technical Analyst Job Experience?

• Experience in customer service or technical support
• Experience in troubleshooting customer issues
• Experience in providing technical advice
• Experience in resolving customer complaints
• Experience in working independently
• Experience in working in a team environment

What is Customer Support Technical Analyst Job Responsibilities?

• Troubleshoot customer issues
• Provide technical advice
• Resolve customer complaints
• Communicate with customers
• Identify customer needs
• Provide solutions to customer needs
• Provide technical support in a timely manner
• Provide technical support in a professional manner