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Customer Support Integrations Jobs

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Operations Associate - Integrations
By NimbleRx At Tempe, AZ, United States
1-3 years of experience in an integrations, operations, or support engineering capacity
Comfortable working in the gray with experience documenting standard operating procedures
Understand and ideate integrations with Nimble’s partner pharmacy systems
Integrate with new pharmacies to bring them onto the Nimble platform
Maintain existing integrations with Nimble’s partner pharmacies
Managing importing data feeds and triaging any outages
Customer Support Jobs
By HIRECLICK At Sioux Falls, SD, United States
Previous experience with Customer Relationship Management systems is preferred.
Participate in formal education and self-study to gain knowledge of HIRECLICK and recruitment software products.
Experience in communications, marketing, business, information systems, or comparable work experience.
Experience in assisting clients via phone, email, and webconferencing.
Excellent interpersonal and communication skills.
Strong analytical and problem solving skills.
Integrations Developer Jobs
By Poppulo At United States
Contribute to enhancing the team's proficiency through Runbooks, Knowledge Base Articles, FAQs, and internal workshops.
Leverage your technical skills to build engineering excellence within the team that promotes and implements engineering best practices.
Document customer requirements and translate them into solution designs.
5+ years' experience in a comparable role (Software Developer, B2B API Integrations or Solutions Engineering role)
Experience working within Customer Success, Implementation, Pre-Sales, Technology, or Solution Eng roles.
Technical background with hands-on experience in JSON, XML, RESTful API and API integrations
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Integrations Specialist I Jobs
By Absorb Software At United States
Strong analytical skills to model and solve complex business requirements and make recommendations on best practices
Managing client projects to completion according to client timelines and requirements.
Building and maintaining strong client relationships to provide the best possible service experience in every interaction.
Minimum 2 years’ experience implementing, training clients, and managing data migrations for a SaaS software company or similar
Experience implementing, training, and/or managing data migrations for a SaaS software
Experience with Zendesk, JIRA, and Confluence
Customer Support Jobs
By Vitu At Minnesota, United States
Knowledge of automotive industry is required; dealership experience is preferred.
Excellent communication and interpersonal skills
Strong organizational skills and ability to follow directions
Strong computer and related technical skills
Respond to all customer and employee inquiries and issues with a positive attitude.
Audit and verify paperwork against DVS policies, providing notice to customers and to DVS as set by company procedures.
Customer Support Jobs
By InfiCare Staffing At Phoenix, AZ, United States

Hi, I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to ...

Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Integrations Coordinator Jobs
By Bergen Logistics At North Bergen, NJ, United States
Knowledge of EDI, X12 Standard Documents, Warehouse Management Systems, ERP systems, Ecommerce platforms and FTP.
1 or more years in a customer service or account management focused role.
Trains new customers on Bergen’s technical and operational requirements and guidelines.
Gather and organize requirements for EDI integrations with new trading partners.
Gather and organize requirements/specifications and help test development with custom packing slips for customers and retailers.
1 or more years of experience in a 3rd Party Logistics Distribution Center.
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Customer Support Jobs
By Synectics Inc. At Arlington Heights, IL, United States
Help Desk Ticket Management skills
This position will provide support for Managed Customers.
PC skills including Microsoft Office
Telephony, Data, SDwan, Cisco, IP experience a plus
Create tickets, status, update tickets and closed tickets
Trouble shoot their SDwan devices
Api Integrations - Technical Customer Support
By Toast At Chicago, IL, United States
2+ years experience in Customer/Technical Support or a closely related field
Must have previous experience working with API’s and Integrations
Excellent verbal and written communication skills
This is a hybrid role and will require some onsite attendance at our Chicago, IL office*
Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations.
Accept warm transfers from our talented tier 1 agents, quickly identify problems, set expectations and resolve whenever possible.
Integrations Analyst Jobs
By Johnson & Johnson At United States
Participate in and support departmental initiatives. Seek feedback, continuously learn, and take advantage of opportunities to improve knowledge, skill, and experience
A minimum of two (2) years of experience in Payroll, Tax, HR operations, employee data management or related function is required.
Perform the reconciliation of the SAP Organizational Management data and the associated work flow processes
Exposure to Shared Service center applications (especially case management) is preferred.
Benefits on offer for this contract position:
Experience with an ERP system such as Payroll, HR, OM modules of SAP preferred.
Director, Customer Support Jobs
By Klaviyo At Boston, MA, United States
Excellent time management skills with a proven ability to meet deadlines.
Oversee performance management processes for their entire business unit
Provide guidance and support to direct reports, composed of front-line managers.
Continuously provide input to scale and improve internal processes as well as customer support offerings.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Integrations Specialist / Integration Support Engineer / Customer Solutions Or Sales Engineer
By Highway At Dallas, TX, United States
Full job description, additional details, and requirements provided upon request.
Integration Support Engineer / Customer Solutions or Sales Engineer
directly to support the Implementation Team in onboarding and launching clients on Highway’s Saas solutions. These
Willingness to learn new industry, technologies, and establish new processes on the job.
Senior Support Engineer - Integrations
By ServiceNow At , Orlando, 32826, Fl
6+ years Technical Support expertise
Ability to troubleshoot multiple difficult technical issues with ease and complexity
Ability to read basic Java/JavaScript code, with exposure to broader infrastructure services, operating systems, hardware and networking
Ability to discuss issues with the customer and development team and provide solutions to customer cases
Personal commitment to quality and customer service
Integrations Engineer Jobs
By Roles at YipitData At , New York, Ny
You have front-line support or technical sales experience for technical products (APIs, feeds, data management services, ETL tools)
Manage Amazon S3, Snowflake, and GCP access
Provide technical knowledge of our products in client-facing emails and calls
Troubleshoot client access issues, either with your own knowledge, or by finding the answer from other teams at our company
You have experience with programming languages used for data ingestion (e.g., Python)
You've worked as a technical writer or you have very strong written communication skills
Customer Support Director Jobs
By School of Traditional Skills At Bonners Ferry, ID, United States
5+ years of experience in customer service management, preferably in an e-learning or technology company.
Experience with customer service technologies and tools, such as ticketing systems and knowledge bases.
Familiarity with e-learning platforms, learning management systems, and related technologies.
Lead and manage the customer service and community support teams to ensure the highest level of customer satisfaction and community engagement.
Collaborate with other departments, including product, marketing, and sales, to ensure a seamless customer experience and community engagement.
Manage and resolve escalated customer issues, ensuring timely resolution and customer satisfaction.

Are you passionate about providing exceptional customer service? Do you have a knack for problem-solving and a drive to help customers succeed? We are looking for an experienced Customer Support Integrations professional to join our team and help us provide the best customer experience possible. You will be responsible for integrating customer support systems, troubleshooting customer issues, and providing technical support. If you are looking for an exciting and rewarding career, this is the job for you!

Overview Customer Support Integrations is a role that is responsible for providing customer support and technical assistance to customers who are using the company’s products and services. This role requires a strong understanding of customer service and technical support, as well as the ability to troubleshoot and resolve customer issues. Detailed Job Description The Customer Support Integrations role is responsible for providing technical assistance and customer support to customers who are using the company’s products and services. This role requires a strong understanding of customer service and technical support, as well as the ability to troubleshoot and resolve customer issues. The Customer Support Integrations role is also responsible for providing customer support and technical assistance to internal teams, such as sales, marketing, and product development. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of the company’s products and services
• Knowledge of customer service and technical support processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage multiple projects
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service and technical support experience
• Knowledge of customer service and technical support processes
• Knowledge of the company’s products and services
• Ability to troubleshoot and resolve customer issues
Job Knowledge
• Knowledge of customer service and technical support processes
• Knowledge of the company’s products and services
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support best practices
Job Experience
• Previous customer service and technical support experience
• Experience troubleshooting and resolving customer issues
• Experience working in a fast-paced environment
• Experience working independently and as part of a team
Job Responsibilities
• Provide customer support and technical assistance to customers
• Troubleshoot and resolve customer issues
• Provide customer support and technical assistance to internal teams
• Monitor customer service and technical support processes
• Update customer service and technical support software
• Maintain customer service and technical support best practices