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Customer Support Integrations Jobs in Arkansas

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Integrations Developer Jobs
By Poppulo At United States
Contribute to enhancing the team's proficiency through Runbooks, Knowledge Base Articles, FAQs, and internal workshops.
Leverage your technical skills to build engineering excellence within the team that promotes and implements engineering best practices.
Document customer requirements and translate them into solution designs.
5+ years' experience in a comparable role (Software Developer, B2B API Integrations or Solutions Engineering role)
Experience working within Customer Success, Implementation, Pre-Sales, Technology, or Solution Eng roles.
Technical background with hands-on experience in JSON, XML, RESTful API and API integrations
Integrations Specialist I Jobs
By Absorb Software At United States
Strong analytical skills to model and solve complex business requirements and make recommendations on best practices
Managing client projects to completion according to client timelines and requirements.
Building and maintaining strong client relationships to provide the best possible service experience in every interaction.
Minimum 2 years’ experience implementing, training clients, and managing data migrations for a SaaS software company or similar
Experience implementing, training, and/or managing data migrations for a SaaS software
Experience with Zendesk, JIRA, and Confluence
Customer Support Jobs
By MHP – A Porsche Company At United States
Proven experience in help desk support or other customer support role
Associate's degree or 1 years of helpdesk work experience, required.
Excellent written and verbal communication skills
Serve as the first point of contact for customers seeking assistance over the phone or email
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Director, Customer Support Jobs
By Stride At United States
benefits and perks Stride offers
Meet your new teammates, learn what they do and what makes Stride a special place to work
Learn about our core values, mission, vision, and company goals
Meet the executive team and leaders across the organization, and being building strong relationships with them
Understand current support goals and priorities, KPIs, and roadmaps for the support team
Dive into our support tools, process flows and data, taking stock of current practices and infrastructure
Customer Support Researcher Jobs
By LexisNexis At United States
· Applying established standards to the order management process to effectively meet departmental objectives
Do you enjoying answering and researching legal queries?
Are you a customer-centric and data-driven individual?
Join us in shaping a more just world.
· Conducting research and providing information obtained by using internal and external resources
· Managing the life cycle of Expert Witness Search requests
Integrations Analyst Jobs
By Johnson & Johnson At United States
Participate in and support departmental initiatives. Seek feedback, continuously learn, and take advantage of opportunities to improve knowledge, skill, and experience
A minimum of two (2) years of experience in Payroll, Tax, HR operations, employee data management or related function is required.
Perform the reconciliation of the SAP Organizational Management data and the associated work flow processes
Exposure to Shared Service center applications (especially case management) is preferred.
Benefits on offer for this contract position:
Experience with an ERP system such as Payroll, HR, OM modules of SAP preferred.

Are you passionate about providing exceptional customer service? Do you have a knack for problem-solving and a drive to help customers succeed? We are looking for an experienced Customer Support Integrations professional to join our team and help us provide the best customer experience possible. You will be responsible for integrating customer support systems, troubleshooting customer issues, and providing technical support. If you are looking for an exciting and rewarding career, this is the job for you!

Overview Customer Support Integrations is a role that is responsible for providing customer support and technical assistance to customers who are using the company’s products and services. This role requires a strong understanding of customer service and technical support, as well as the ability to troubleshoot and resolve customer issues. Detailed Job Description The Customer Support Integrations role is responsible for providing technical assistance and customer support to customers who are using the company’s products and services. This role requires a strong understanding of customer service and technical support, as well as the ability to troubleshoot and resolve customer issues. The Customer Support Integrations role is also responsible for providing customer support and technical assistance to internal teams, such as sales, marketing, and product development. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of the company’s products and services
• Knowledge of customer service and technical support processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage multiple projects
Job Qualifications
• Bachelor’s degree in a related field
• Previous customer service and technical support experience
• Knowledge of customer service and technical support processes
• Knowledge of the company’s products and services
• Ability to troubleshoot and resolve customer issues
Job Knowledge
• Knowledge of customer service and technical support processes
• Knowledge of the company’s products and services
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support best practices
Job Experience
• Previous customer service and technical support experience
• Experience troubleshooting and resolving customer issues
• Experience working in a fast-paced environment
• Experience working independently and as part of a team
Job Responsibilities
• Provide customer support and technical assistance to customers
• Troubleshoot and resolve customer issues
• Provide customer support and technical assistance to internal teams
• Monitor customer service and technical support processes
• Update customer service and technical support software
• Maintain customer service and technical support best practices