Register
Recruit Create CV

Customer Service Center Representative II Jobs

Customer Service Representative Ii, Federal Employee Program
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Reactive Planner Ii, Customer Service Support Center
By Hi-Quality Recruits At Nashville, TN, United States
Identify patterns in issues/inquiries and promote improved customer service through regular updates to knowledge management content
Bachelor’s degree or equivalent in work experience
1-3 years of customer service or planning experience
Excellent written and verbal communication skills
Strong customer service phone skills
Interpersonal skills required in interactions with internal and external customers
Sales & Amp; Service Representative - Customer Care Center
By PNC At Pittsburgh, PA, United States
Higher in range – Experience and skills add value above typical requirements of the role
Lower in range – Building skills and experience in the job
– Experience and skills align with proficiency in the role
Refers applicable products and services. Recommends appropriate solutions. Follows defined treatments and/or employs active listening skills to present alternative solutions.
Documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.
Compensation Range may vary based on Geographic Location
Customer Service Representative Ii (Juvenile Court Clerk)
By Shelby County Government At , Memphis $2,636 a month

Position Summary Works under general supervision to perform specialized clerical work involved in organizing, analyzing, processing, and maintaining operating, financial, statistical, and other ...

Customer Service Representative Ii (Remote In Georgia)
By Kaiser Permanente At , Duluth $21.47 - $24.19 an hour
Member Advance:Eligibility Inquiry, Benefit Inquiry, General, Complaint, Correspondence Inquiry, Add/Remove Dependent, Service Review, New Member Experience, Internal Regional Request, IVR Defaults.
Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks.
High School Diploma OR General Education Diploma (GED) required.
Excellent written and verbal communication skills.
Demonstrated analytical and problem-solving skills.
Strong knowledge of systems used within the MSCC.
Patient Service Center Representative Ii - Remote / 10:30Am-7Pm Cst
By Conifer Revenue Cycle Solutions At , Frisco
Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility
Include minimum education, technical training, and/or experience preferred to perform the job.
Must have working knowledge of Windows based computer environment
Strong written and verbal communication skills
Preferred: Pre-registration and/or scheduling experience
Preferred: 2-3 years of customer service experience
Customer Service Manager Ii - Athens, Ga
By Wayfair At , Athens, Ga
Provide regular reporting to senior management on team performance, development, and improvement areas
Demonstrable change management success required, 3+ years people management preferred
Strong analytical skills required, experience with process improvement &/or managing operational metrics a strong plus
Deliver consistently on progress and KPIs, to Senior Manager and Associate Director of department
SQL knowledge a plus, must be comfortable with learning new tools and software
Strong written and verbal communication skills
Customer Call Center Representative Ii - (Tc)
By QTC Management, Inc. At , San Antonio, 78228, Tx $17.34 an hour
Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology
Accurately documents all call information in case management system according to standard operating procedures
Excellent data entry and typing skills
Level 2 – 1-3 years of experience; $17.34/hr
Level 3 – 3-5 years of experience; $18.87/hr
Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests
Hr Service Center Associate Ii
By Experian At Costa Mesa, CA, United States
Carries out all responsibilities in accordance with professionalism and Experian policies, procedures, and applicable laws
At least 2 years of office related experience, preferably in Human Resources
Advanced skills with Microsoft Office, including Outlook, Excel, Teams, SharePoint and Word
Experience with Oracle a plus
Understanding of data integrity and audit requirements
Flexible future of work arrangements. Most employees are currently working remotely.
Employee Customer Service Center Representative
By University of Maryland Medical System At Linthicum, MD, United States
Communicates HR, Benefits, or Payroll objectives, policies, procedures, and government regulations.
Completes simple HR, Benefits, or Payroll related transactions.
One (1) year of experience in a call-center, or customer service related employment required
In-depth technical and administrative knowledge of work area and function
Recognized as a resource within function for problem solving capabilities
Strong communication skills at all levels – including written and oral
Customer Service Representative Ii - Water Billing & Collections
By Slate & Associates, Attorneys at Law At Pearland, TX, United States
Minimum Education And Experience Requirements
experience all the city has to offer
Complete daily deposit bag for pickup next day and prepare deposit reports for Finance.
Requires two years billing or closely related experience.
Are you ready to take your skills to the next level?
Customer Service Representative II earns a competitive hourly salary of $16.60-$17.96 based on qualifications
Office Service Representative Ii
By Canon Business Process Services At Philadelphia, PA, United States
2-5 years’ experience working in a mailroom or professional office environment
Knowledge of metering, weighting, logging and other shipping procedures
Proficiency in computer skills preferred
May possibly perform any of the following functions at the direction of the Site Manager
Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
Customer Representative Associate Ii (23-74-2) Intermittent
By State of Maine At North Haven, ME, United States
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
"Apply for this Opening/Apply Now"
Fep Customer Service Representative Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Employee Customer Service Center Representative
By University of Maryland Medical System At Linthicum Heights, MD, United States
Communicates HR, Benefits, or Payroll objectives, policies, procedures, and government regulations.
Completes simple HR, Benefits, or Payroll related transactions.
One (1) year of experience in a call-center, or customer service related employment required
Documents all customer inquiries, issues and transactions.
High School Diploma or GED required
(Remote For Jacksonville) Member Service Representative I/Ii - Customer Service Center
By Navy Federal Credit Union At , Jacksonville, 32246, Fl $18.50 an hour
Possess organizational, planning and time management skills
Exercise active listening skills to respond to inquiries and account requests
Possess research, analytical, and problem-solving skills
Effective skill exercising initiative and using good judgment to make sound decisions
Basic skills navigating multiple screens and PC applications and adapting to new technologies
Basic skills maintaining composure in a high production and changing environment
Customer Service Representative Ii
By WELLFLEET At , Remote
Maintain knowledge of health insurance products serviced at Wellfleet
Own the customer experience through answering calls timely/efficiently, resolving issues and honoring commitments made to our customers
A minimum of two years health insurance experience in a call center environment
Excellent customer and interpersonal skills, including written and verbal communication along with phone etiquette skills
Proficiently take calls from all queues assigned to you based on business need
Proactively identify opportunities and assist other queues within the department
Customer Representative Associate Ii (23-72) Intermittent
By State of Maine At Tremont, ME, United States
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
"Apply for this Opening/Apply Now"
Customer Representative Associate Ii/Line Attendant (23-71) Intermittent
By State of Maine At Islesboro, ME, United States
Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
"Apply for this Opening/Apply Now"
Customer Service Representative Ii
By IGT At , , Vi
2+ years' experience with high volume email support.
Experience with a leading CRM software tool.
Touch typing skills at minimum 50 WPM a must.
Strong test aptitude and customer focus orientation, games experience is a plus.
Associate degree or equivalent experience.
You will be providing top notch player experiences by:

Are you looking for a challenging and rewarding role in customer service? We are looking for a Customer Service Center Representative II to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills, a passion for customer service, and a desire to make a difference, this could be the perfect job for you!

What is Customer Service Center Representative II Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer applications such as Microsoft Office
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Service Center Representative II Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Customer Service Center Representative II Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of relevant computer applications

What is Customer Service Center Representative II Experience?

• Previous experience in a customer service role
• Experience in a call center environment

What is Customer Service Center Representative II Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and concerns
• Process customer orders and payments
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide reports to management