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Customer Service Assistant Manager Jobs in Union, Arkansas

Product Manager, Customer Service
By Netflix At United States
5+ years of experience in product management for consumer or internal-facing products.
Expand product management responsibility to other tools as business needs present
Help define strategy, capture requirements, clarify prioritization, identify dependencies, mitigate risks and impediments, communicate, and create a roadmap.
Understand differences in support expectations in different regions around the world, and tailor experience accordingly.
Deep focus on delivering a great customer and agent experience.
Demonstrated record of executing projects that measurably improved customer and agent experiences.
Customer Service Assistant Jobs
By Self Development Academy - Charter School At United States
Proven customer support experience or experience as a Client Service Representative
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Interact with customers to know their requirements and needs.
Maintain and manage customer files and databases.
Customer Service Manager Jobs
By Confidential At United States
Proven experience in customer service management, preferably in a fast-paced environment.
Excellent leadership and people management skills, with the ability to motivate and inspire a team.
Develop and implement training programs to equip the team with the necessary skills and knowledge to deliver outstanding customer service.
Stay up-to-date with industry trends and best practices in customer service management.
Lead, mentor, and inspire a team of customer service representatives to deliver exceptional customer experiences.
Strong communication and interpersonal skills, with the ability to build rapport and empathize with customers.
Customer Service Manager Jobs
By Aptara At United States
Must have experience working with reporting to upper level management/stakeholders
Must be polished and professional at all times with experience having difficult conversation with agents. Superb soft skills are a must
Oversee Team of LMS (Learning Management System) Ticketing Agents
Manage team of ticketing LMS Agents to support employees and content owners in the United States Business Unit
Manage support tickets generated by end user and content owners
Experience managing team of customer service ticketing agents
Heydude: Sr. Manager, Customer Service
By Crocs At United States
May be required to perform additional duties and responsibilities as assigned by management
Strong project management and verbal/written communication skills.
Able to communicate and establish trust and credibility with all departments, senior management, corporate counterparts, customers, carriers, and suppliers as necessary.
Consistently seek ways to improve the customer service experience and service results by identifying and implementing efficiency improvement initiatives.
Provide back up and/or represent fellow Manager(s) and/or Director as required.
8+ years applicable experience, background in B2B preferred.
Customer Service Manager - Nationwide
By kybun Joya At United States
Skills and Abilities of advantage:
You can implement your strengths and ideas and thus grow into new responsibilities in an international surrounding.
Support wholesale partners with their daily business: product, orders, logistic, …
Organize and coordinate office administration, ERP system and Partner Platform
Answer end customer questions and administrate returns and quality complaints
Organize trade shows and other tasks to ensure a successful brand development
Customer Service Assistant-100% Jobs
By ALASKA AIRLINES FOUNDATION At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion
Assistant Customer Service Manager
By ALASKA AIRLINES FOUNDATION At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion
Customer Service Assistant Jobs
By Televerse Quest At Austin, TX, United States
Strong time management skills and ability to prioritize tasks effectively.
Customer Feedback: Collect and report customer feedback and suggestions to the Customer Service Manager to improve products and services.
Administrative Support: Provide administrative support to the Customer Service team, including data entry, filing, and preparing reports.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Exceptional attention to detail and organizational skills.
Customer Service Manager Jobs
By Penske Motor Group At Round Rock, TX, United States
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
What We Have To Offer
Customer Service- Assistant Manager (Boston)
By Roche Bros. Supermarkets At Boston, MA, United States
Other duties as assigned by management.
Successful experience of company training programs.
Must be detail oriented, organized, confident, and demonstrate excellent communication skills.
Must be passionate about people and committed to customer service excellence!
Display initiative, work with limited supervision, make decisions, provide direction and use sound judgment to act upon opportunities to solve problems.
Demonstrated ability to work with people of various backgrounds, personality traits and levels of authority to accomplish company goals.
Customer Service Manager Jobs
By Robert Half At San Francisco, CA, United States
Track and manage all aspects of asset movement
2+ years of experience in financial services in a support or operations role
For details on salary, benefits and more details, please reach out to Michael Lauer via LinkedIn
Onboarding including processing new account paperwork, ACATs, and wires
Resolve complex client service issues
Create deliverables for the Financial Advisors
Customer Service & Marketing Assistant
By Infinite Horizons At Pittsburgh, PA, United States
Establishing positive, supportive relationships with the community and providing feedback to senior management
Excellent verbal and presentation skills - loving people is a must
Obsessed with being a positive community influencer and market leader
Psyched about getting paid to do something you love
A fun addition to our small (but growing!) team
Excited about building the culture of our startup
Customer Service Manager Jobs
By Office of Hawaiian Affairs At Honolulu, HI, United States
·Communicateeffectively(inwritingandorally)withuppermanagement,peers, subordinates, contractors and thepublic
2.Seven(7)yearsprogressivelyresponsibleworkexperienceinacommunityorganization which involved the gathering and disseminating of information andrelatedmaterialsonawidevarietyofsocial,cultural,historicalandothersimilar topics;andworkingwithindividuals(e.g.,clients,constituents,beneficiaries,customers)Ten (10)yearsofrelated experience ispreferred.
3.Five(5)yearsofexperiencewithworkingwithestablisheddatasystem(s),includingdataentry,documentanddatavalidation,runningreports,makingneeded correction, applying programmatic criteria, making preliminary programdecisions, executinginsystemtasks,etc.
·Manage the design and delivery of advocacy and community developmentprogramsandservices
To apply for this position,Download, complete and submit this fillable application form
along with a resume and cover letter to:
Customer Service Manager Jobs
By ProAmpac At Bowling Green, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Cross Plains, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Rockfield, KY, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Pegram, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Cottontown, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.
Customer Service Manager Jobs
By ProAmpac At Madison, TN, United States
Support ProAmpac culture and core values, drive engagement and overall positive employee experience through strong change management and communication.
Bachelor’s Degree (BA) from 4-year college or university; 4-6 years of related management experience and/or training; preferably within manufacturing.
Exceptional time management and organizational skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Successfully lead the day-to-day management of a team of Customer Service Representatives.
Experience using Microsoft Office Suite (Word, Excel, Power Point) and Outlook email and calendar capabilities.
Strong Managerial skills including coaching, mentoring, delegating, communicating, listening, and decision-making.

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Assistant Manager to join our team and help us provide the best customer service experience possible. You will be responsible for leading and motivating our customer service team, ensuring customer satisfaction, and developing and implementing customer service strategies. If you are an enthusiastic and driven individual with excellent communication and problem-solving skills, then this could be the perfect opportunity for you!

Overview The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. The Customer Service Assistant Manager is also responsible for training and developing customer service staff, monitoring customer service performance, and ensuring customer service policies and procedures are followed. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to manage and motivate a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices
Job Experience
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Experience in training and developing customer service staff
• Experience in monitoring customer service performance
• Experience in resolving customer complaints
Job Responsibilities
• Manage and motivate the customer service team
• Train and develop customer service staff
• Monitor customer service performance
• Ensure customer service policies and procedures are followed
• Provide support to customers
• Resolve customer complaints
• Provide feedback to the customer service team
• Prepare customer service reports and metrics