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Customer Service Assistant Manager Jobs in Texas

Customer Service Assistant Jobs
By Televerse Quest At Austin, TX, United States
Strong time management skills and ability to prioritize tasks effectively.
Customer Feedback: Collect and report customer feedback and suggestions to the Customer Service Manager to improve products and services.
Administrative Support: Provide administrative support to the Customer Service team, including data entry, filing, and preparing reports.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Exceptional attention to detail and organizational skills.
Customer Service Manager Jobs
By Penske Motor Group At Round Rock, TX, United States
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
What We Have To Offer
Customer Service Manager Jobs
By AppleOne Employment Services At Dallas County, TX, United States

A growing company in Dallas, Texas and Fort Lauderdale, Florida is looking for a direct hire Customer Service Manager to join there family focused team. They have a stellar benefits package along with ...

Assistant Manager - Customer Service Center
By Tuff Shed, Inc. At Lancaster, TX, United States
Performs all other duties, tasks and responsibilities as assigned by the Tuff Shed management
Has a working knowledge of all buildings and products sold by Tuff Shed
Reports phone or computer issues to CSC Manager and or IT immediately and follows contingency plan when required
Provides input to the CSC Manager regarding improvements for office procedures, policies, incentives, and contests
In partnership with the CSC Manager, conducts team meetings in person and virtual
High school diploma or requisite experience required
Customer Service Manager Jobs
By Bowen & Train At Katy, TX, United States
Proven relationship management skills that enable effective navigation internally and externally incorporating a customer centric focus.
Manages the day-to-day performance of the customer care department to deliver a best-in-class customer experience.
Minimum of five (5) years of customer service management.
Manage budgets and leverage operating expenses by consistently identifying opportunities and improving efficiencies.
Bachelor’s degree or equivalent experience.
Strong Interpersonal Skills: Collaborates and works well with other team members; encourages and inspires others to do their best.
Assistant Service Manager Jobs
By RPM Living At Houston, TX, United States
Assist Service Manager in maintaining the Make Ready process for all vacant units
Report supply needs to Service Manager and or Property Manager and maintain shop organization
Complete make-ready process of vacant apartments as directed by the Property Manager and Lead Maintenance.
A minimum of 1 year of related experience
Prior experience in Multifamily Community maintenance, plumbing, carpentry, electrical, and painting preferred
EPA or HVAC certification; CPO certification preferred
Customer Service Manager Jobs
By GoFan At , Chamblee, Ga
Proven experience as a Customer Service Manager or similar role.
Some benefits we offer include:
Manage high-level escalations by generating custom responses addressing complex issues, utilizing a comprehensive understanding of the platforms.
Collaborate with other departments to ensure a seamless customer experience.
Manage the customer service team's schedules to ensure adequate coverage for peak periods.
Excellent leadership, communication, and interpersonal skills.
Customer Service Manager Jobs
By Albuquerque Bernalillo County Water Utility Authority At , Mission, Tx $105,164 - $125,652 a year

Driving Record consistent with being issued an Authority Operator Permit by Risk Management

Customer Service Manager Jobs
By CBRE At , Greenville, Tx
Bachelor's degree from four-year university required. Minimum five years experience related to customer service/call center management.
Builds and analyzes special customer service reports for management and field personnel.
Requires advanced knowledge of financial terms and principles.
Troubleshoots and resolves sophisticated customer inquires and complaints that are escalated. Follows up with customers to ensure happiness.
Motivates and coaches staff towards attaining performance goals, maintaining high efficiency, and improving customer happiness.
Develops and implements procedures to improve employee efficiency and ensure smooth operations.
Customer Service Manager Jobs
By Cornerstone Building Brands At , Houston, Tx
Having management skills necessary for clear communications, active listening, effective delegating, resolving team disagreements and establishing accountability for performance
Project / Negotiation management skills
5+ years of managerial/supervisory experience
Strong oral and written communication skills are required
Previous roofing experience is a plus
Minimum 2-year post-secondary education required; Bachelor's degree is desirable
Assistant General Manager - Finance, Administration And Customer Service
By City of Pasadena, CA At , Pasadena, Ca $190,679 - $238,348 a year

The City of Pasadena has partnered with the recruitment firm of Teri Black & Co, LLC., to invite candidates to apply for the position of Assistant General Manager – Finance, Administration and ...

Customer Service Manager Jobs
By Kellogg Company At , Kentwood, 49512, Mi
SAP Order Management and issue resolution experience is desired.
High School Diploma or GED and seven (7) years of experience in a related field. Bachelor’s Degree is strongly preferred.
Strong collaboration skills and ability to partner with key internal/external customer to drive change & continuous improvement
Ability to manage multiple and sometimes conflicting priorities and specific time constraint
Sense of urgency and ownership of resolution, meeting established performance objectives and customer commitments
Let’s create the future of food,
Customer Service Manager Jobs
By Performance Foodservice At , Temple, 76508, Tx $58,000 - $60,000 a year
Manages a staff of Customer Service Representatives in a positive, professional manner
Determines service requirements and standards
Designs the organization for optimal customer service and promote excellence by providing superior service to each customer
Develops and implemenst customer service strategies to attain budgeted sales dollars
Prepares budget and controls expenses
Resolve escalated problems as needed
Customer Service Manager Jobs
By BluePearl Specialty + Emergency Pet Hospital At , Brandon, 33511, Fl $26 - $36 an hour
Do you have excellent time management, follow through and organizational skills?
Education: Associate degree or equivalent in a related field preferred.
Experience: 3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries.
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Assistant Manager to join our team and help us provide the best customer service experience possible. You will be responsible for leading and motivating our customer service team, ensuring customer satisfaction, and developing and implementing customer service strategies. If you are an enthusiastic and driven individual with excellent communication and problem-solving skills, then this could be the perfect opportunity for you!

Overview The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. The Customer Service Assistant Manager is also responsible for training and developing customer service staff, monitoring customer service performance, and ensuring customer service policies and procedures are followed. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to manage and motivate a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices
Job Experience
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Experience in training and developing customer service staff
• Experience in monitoring customer service performance
• Experience in resolving customer complaints
Job Responsibilities
• Manage and motivate the customer service team
• Train and develop customer service staff
• Monitor customer service performance
• Ensure customer service policies and procedures are followed
• Provide support to customers
• Resolve customer complaints
• Provide feedback to the customer service team
• Prepare customer service reports and metrics