Customer Service Assistant Manager Jobs in California
Customer Service Manager Jobs
By Robert Half
At San Francisco, CA, United States
Customer Service Manager Jobs
By Mount Vernon Police Department
At Los Angeles, CA, United States
Customer Service Manager Jobs
By Psudo
At Hermosa Beach, CA, United States
Assistant Service Manager Jobs
By Mercedes Benz of San Diego
At , San Diego, 92111, Ca
$80,000 - $100,000 a year
Avp, Customer Service Manager
By Community Bank Of The Bay
At San Mateo, CA, United States
Customer Service Manager Jobs
By Office Depot
At Vallejo, CA, United States
Assistant Service Manager Jobs
By IMT Residential
At Santa Clarita, CA, United States
Customer Service Manager Jobs
By Apria Healthcare
At , Santa Fe Springs, 90670, Ca
$69,544 - $89,880 a year
Assistant Customer Service Manager
By Sweis, Inc.
At Torrance, CA, United States
Customer Service Manager Jobs
By First Transit
At , El Monte, 91731, Ca
$75,000 a year
Customer Service Assistant Jobs
By Travel With SSS
At San Francisco County, CA, United States
Customer Service Manager Jobs
By Amtec Inc.
At Chatsworth, CA, United States
Customer Service Assistant Jobs
By Intrax Inc.
At , San Francisco, 94108, Ca
$24 - $27 an hour
Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Assistant Manager to join our team and help us provide the best customer service experience possible. You will be responsible for leading and motivating our customer service team, ensuring customer satisfaction, and developing and implementing customer service strategies. If you are an enthusiastic and driven individual with excellent communication and problem-solving skills, then this could be the perfect opportunity for you!
Overview The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service Assistant Manager is responsible for managing the customer service team and ensuring that customer service standards are met. This includes providing support to customers, resolving customer complaints, and providing feedback to the customer service team. The Customer Service Assistant Manager must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. The Customer Service Assistant Manager is also responsible for training and developing customer service staff, monitoring customer service performance, and ensuring customer service policies and procedures are followed. Job Skills Required• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to manage and motivate a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and applications
• Knowledge of relevant computer applications
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices
Job Experience
• At least 3 years of customer service experience
• At least 1 year of supervisory experience
• Experience in training and developing customer service staff
• Experience in monitoring customer service performance
• Experience in resolving customer complaints
Job Responsibilities
• Manage and motivate the customer service team
• Train and develop customer service staff
• Monitor customer service performance
• Ensure customer service policies and procedures are followed
• Provide support to customers
• Resolve customer complaints
• Provide feedback to the customer service team
• Prepare customer service reports and metrics
- Customer Service Assistant Manager in California
- Customer Service Assistant Manager in San Francisco
- Customer Service Assistant Manager in Los Angeles
- Customer Service Assistant Manager in Hermosa Beach
- Customer Service Assistant Manager in San Diego
- Customer Service Assistant Manager in San Mateo
- Customer Service Assistant Manager in Solano
- Customer Service Assistant Manager in Vallejo
- Customer Service Assistant Manager in Santa Clara
- Customer Service Assistant Manager in Santa Fe Springs
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