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Vp Customer Insights Jobs

Manager Customer Growth Insights
By Mondelēz International At Texas, United States
This position requires previous Category Management and/or CPG Sales experience (approximately 5-7 years)
Experience auditing and enhancing digital content, web enrichment, physical shelf management, and modular relay expertise.
Experience applying analytical skills and a problem solving mindset to answer ambiguous business questions
Category management success within an Omni channel environment desirable
Significant experience translating data into insights
Knowledge of Shelving Strategy and best practices inclusive of planogram creation and modification (JDA/Apollo/SpaceMan)
Customer Insights Analyst Jobs
By Synergy Interactive At New York City Metropolitan Area, United States
Own tag management, digital experience, and analytics platform(s)
4-7 years of related experience in analytical roles, including 1+ years in digital analytics
Experience creating dashboards within Tableau, AWS QuickSight
Deep knowledge and comfort with Adobe Analytics
Experience with A/B testing tools (Adobe Target preferred)
Experience applying statistical concepts (distributions, hypothesis testing, confidence intervals) to real-world applications
Senior Manager, Customer Growth Insights
By Mondelēz International At Minnesota, United States
7+ years of experience related to Category Management and/or CPG Sales experience.
Experience auditing and enhancing digital content, web enrichment, physical shelf management, and modular relay expertise.
Experience applying analytical skills and a problem-solving mindset to answer ambiguous business questions
Category management success within an Omni channel environment desirable
Become a digital champion to extend DigiCom knowledge, insights and integration across the team
Significant experience translating data into insights
Vp, Insights, Data & Analytics
By Moët Hennessy USA At , New York $225,000 - $280,000 a year
Exceptional leadership and team management abilities, with a proven ability to inspire, develop, and mentor high-performing teams.
Additional Information | Qualifications, Experience & Skills Required
Excellent strategic thinking and problem-solving skills, with the ability to translate complex data into actionable insights and recommendations.
Excellent communication and presentation skills, with the ability to effectively convey research findings and insights to both technical and non-technical stakeholders.
Collaborate with senior executives to define the consumer insights and analytics vision, goals, and strategies that align with the company's objectives.
Develop and implement a comprehensive consumer research roadmap, ensuring it addresses key business questions and supports critical decision-making processes.
Vp, Sales & Customer Success
By The Folklore Group At United States
Collaborate with CEO to set and manage sales and customer success objectives, goals, and KPIs
Personally manage every stage of the enterprise sales pipeline from sourcing deals, pitching executives, and closing deals
Develop and manage sales playbook across all three sales departments (enterprise retail, SMB retail, brands)
Source and implement new software to manage workflow and sales process
Develop and manage customer success playbook for all three customers (enterprise retail, SMB retail, brands)
Collaborate with Product Manager to ensure Help Center is up to date with necessary information and accompanying media
Director, Customer Insights Jobs
By Vuori At Carlsbad, CA, United States
10+ years of progressive experience in Marketing, with demonstrated knowledge in the Customer Insight environment
Prior knowledge of both qualitative and quantitative research methodologies is required
Excellent writing, visualization, and communication skills
Must be able to time manage effectively, be flexible, and juggle multiple projects and priorities
Strong interpersonal skills, including a positive, cooperative attitude - both inside and outside the department
Candidate must have the ability to manage relationships and administrative processes with multiple research suppliers
Customer Insights Analyst Jobs
By Care.com At Austin, Texas Metropolitan Area, United States
Strong collaboration and project management skills, with the ability to work in cross-functional teams.
3 years of experience as a Consumer Insights Analyst or in a similar role.
Strong analytical skills with the ability to analyze and interpret data from various sources.
Knowledge of data analysis tools and software.
Excellent communication and presentation skills, with the ability to effectively convey insights to stakeholders.
For a list of our Perks + Benefits, click
Research Lead, Customer Insights
By YETI At , Austin, 78704
Excellent communication skills, written and verbal, and an ability to get people excited about the learnings research can provide
At least 4 years of User Experience, Marketing and/or Design Research
Experience working with cross-functional teams using Agile ways of working
Hybrid: Role requires you to be located in Austin, Texas and is a mixture of onsite and remote.
Remote: Role is full-time remote.
Host planning sessions with digital product, customer analytics, and other groups in the org to understand research needs and priorities
Vp, People Insights Jobs
By The Walt Disney Company (Corporate) At , Burbank $229,026 - $307,230 a year
Experience with international data regulations and privacy requirements
Leverage knowledge of data infrastructure and data engineering to partner heavily with Enterprise IT on the data strategy
Identify the skills and expertise needed to build a world class HR analytics team that can effectively drive measurable impact
Strong emotional intelligence, relationship skills and executive presence
Extensive knowledge of databases, analytical tools, and big data
Ability to lead multiple, large data/analytics projects in fast-paced matrix with experience in evaluating program effectiveness and impact
Customer Experience Research & Insights Lead
By Robert Half At San Ramon, CA, United States
Drive the implementation / expansion of experience management tool in partnership with technical teams when needed
Ability to lead complex projects involving multiple functions with excellent project / program management and organizational skills
Advanced experience implementing, using and driving enterprise use of an experience management platform – Qualtrics experience a plus
Partner with the VP, Enterprise Customer Experience to build a best-in-class research and insights strategy and framework
Develop, manage and execute high quality research initiatives from end-to-end
Analyze qualitative, quantitative and operational data to uncover insights focused on drive action to improve the customer experience
Vp, Finance Transformation – Business Insights
By Broadridge At , New York, 10016, Ny
Excellent analytical, financial and business management skills with deep understanding of P&L management
Extensive project management expertise and experience in transformation
Modernize finance technology to unlock efficiencies and new capabilities while maintaining control and security
Increase flexibility within the finance ecosystem to meet future evolving needs and increase speed
Enable insights around profitability of LOBs, business unit, product, customer, deal and geography, enabling better decision-making and forward looking analytical capabilities
Understand the breadth of activities across finance, commonalities that can be centralized and in the most cost efficient work locations
Customer Insights Consultant Jobs
By Southwest Airlines At , Dallas, 75235, Tx $97,750 - $108,600 a year

Explore more Benefits you’ll love:

Pay amount does not guarantee employment for any particular period of time.

Vp, Claim Customer Services
By The Travelers Companies, Inc. At , Hartford, Ct $178,800 - $286,200 a year
6+ years management experience preferred.
Demonstrated exceptional leadership and management experience
Strong analytical ability, financial analysis/budgeting/expense management skills
Comprehensive Property Casualty insurance knowledge and experience preferred
Stays informed of industry trends and meeting customer needs in contact center design, strategy, workforce and new digital and omnichannel capabilities.
Works closely with CBIA, Claim Technology and BDO in the strategic development and implementation of Artificial Intelligence, digital and technology capabilities.
Vp, People Insights Jobs
By Disney At , Burbank, Ca $229,026 - $307,230 a year
Experience with international data regulations and privacy requirements
Leverage knowledge of data infrastructure and data engineering to partner heavily with Enterprise IT on the data strategy
Identify the skills and expertise needed to build a world class HR analytics team that can effectively drive measurable impact
Strong emotional intelligence, relationship skills and executive presence
Extensive knowledge of databases, analytical tools, and big data
Ability to lead multiple, large data/analytics projects in fast-paced matrix with experience in evaluating program effectiveness and impact
Vp, Customer Support Jobs
By Maven Clinic At Utica-Rome Area, United States
Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve their full potential.
Vendor management: Collaborating with external vendors and partners to optimize support operations and ensure service level agreements are met.
Bachelor's degree in a relevant field (business, management, healthcare, etc.). MBA or other advanced degree is a plus.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Analytical mindset and data-driven decision-making abilities, with proficiency in leveraging customer support data and insights to drive improvements.
Experience in scaling customer support operations to support business growth and changing needs.
Vp Of Customer Success At Ai Customer Insights Saas
By Grey Matter Recruitment At New York, United States
Director-level Customer Success, Account Management or similar experience
Manage and grow C-suite client relationships
$100m in funding from top investors
Circa 300 employees based in London, New York and multiple global offices
Partnered with the industry’s leading marketing automation/customer engagement platforms
Spearhead the US CSM practice
Vp, Customer Success Management
By Smart Communications. At United States
This role is remote with occasional requirements to travel to customers and company office locations.
Recruit ongoing talent to manage customer relationships and scale our program as the customer portfolio continues to grow.
Possess strong presentation skills and credibility with all levels, including C-level executives
Strong Technical product knowledge and how to best use and deploy SaaS Solutions
Excellent verbal and written communication skills
Excellent interpersonal skills and the confidence to be an honest advocate, but willing to push back when needed.
Senior Manager, Customer Insights
By SymphonyAI Retail CPG At United States
Prior experience from a top tier management consulting firm.
Experience leveraging data and analytics for category management / merchandising decision making
Experience working with customer centric data / loyalty data
Strong analytics aptitude with excellent problem solving skills
Persuasive and clear oral and written communication skills
High technical knowledge of Microsoft Word, Excel and PowerPoint.
Director, Customer Success & Insights
By NielsenIQ At Chicago, IL, United States
Experience leading large teams and managing people managers
Embody strong leadership by inspiring and motivating while leading a team of people managers and delegating tasks
Collaborating with the internal BI team to drive tech/ tool adoption and improve client experience
Onboarding, training, and developing team members to elevate delivery against the above accountabilities
8 years' experience in a relevant industry (CPG and/or consulting) – Alcohol Beverage experience a plus
Relevant experience with research techniques & solutions in the related industries of Consumer-Packaged Goods, Consulting, Information, Sales, Analytics or similar
Manager, Customer Success & Insights
By NielsenIQ At Chicago, IL, United States
Leverage NielsenIQ solutions, apply industry knowledge, and conduct issue-based analyses with clear, proactive insights and action-oriented recommendations
Experience with data analysis, manipulating scan/panel data, and visualizing insights
Highly proficient in Microsoft Office, experience with BI Tools a plus (PowerBI, Tableau)
4+ years of Consumer-Packaged Goods industry experience preferred
Remote, but must be physically US-Based
Partner with customers to set objectives that drive business impact and maximum value

Are you passionate about understanding customer needs and behaviors? Do you have a knack for uncovering insights that drive business decisions? We are looking for a VP of Customer Insights to join our team and lead our customer insights strategy. You will be responsible for developing and executing customer research initiatives, analyzing customer data, and providing actionable insights to drive business decisions. If you are an experienced leader with a passion for customer insights, we want to hear from you!

Overview:

The VP of Customer Insights is responsible for leading the customer insights team in developing and executing strategies to uncover customer insights and drive customer-centric decision making. This role will be responsible for leveraging customer data to identify trends, uncover opportunities, and develop strategies to improve customer experience and engagement.

Detailed Job Description:

The VP of Customer Insights will be responsible for leading the customer insights team in developing and executing strategies to uncover customer insights and drive customer-centric decision making. This role will be responsible for leveraging customer data to identify trends, uncover opportunities, and develop strategies to improve customer experience and engagement. The VP of Customer Insights will be responsible for developing and executing customer research projects, analyzing customer data, and developing insights to inform product and marketing strategies. This role will also be responsible for developing and managing customer segmentation and targeting strategies, and developing customer journey maps. The VP of Customer Insights will also be responsible for leading the customer insights team in developing and executing customer engagement strategies.

What is Vp Customer Insights Skills Required?

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and in a team environment
• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer journey mapping
• Knowledge of customer research methods
• Knowledge of customer data analysis
• Knowledge of customer engagement strategies

What is Vp Customer Insights Qualifications?

• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer insights or related field
• Experience leading customer insights teams
• Experience developing and executing customer research projects
• Experience analyzing customer data
• Experience developing customer segmentation and targeting strategies
• Experience developing customer journey maps
• Experience developing customer engagement strategies

What is Vp Customer Insights Knowledge?

• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer journey mapping
• Knowledge of customer research methods
• Knowledge of customer data analysis
• Knowledge of customer engagement strategies

What is Vp Customer Insights Experience?

• 5+ years of experience in customer insights or related field
• Experience leading customer insights teams
• Experience developing and executing customer research projects
• Experience analyzing customer data
• Experience developing customer segmentation and targeting strategies
• Experience developing customer journey maps
• Experience developing customer engagement strategies

What is Vp Customer Insights Responsibilities?

• Lead the customer insights team in developing and executing strategies to uncover customer insights and drive customer-centric decision making
• Leverage customer data to identify trends