Senior Manager, Customer Growth Insights

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and omni retail environment data into insights and category, retail and customer strategies and recommendations. Strive every day to be the indispensable partner with Target, encompassing both tactical and strategic guidance, leading to profitable category growth. The ideal candidate for this role must demonstrate learning agility, strong customer centricity, be hungry for knowledge, strong analytic skill set and have a passion for numbers.

• Ideally seeking someone who resides in the Minneapolis/St. Paul region
• 100% remote role

The Mondelēz Customer & Category Growth Insights Team and Culture

We are a high-performing, collaborative team driven by a competitive spirit. We bring proactive solutions to our retailer partners that are based on deep category and shopper insights. We foster a supportive team atmosphere to amplify individual strengths and curiosity. We value a diversity of talent, experiences, and backgrounds to expand our team culture.

What You’ll Do

• Become a digital champion to extend DigiCom knowledge, insights and integration across the team
• Drive digital commerce analysis and recommendations with our retailer partners
• Partner cross-functionally to provide share forecast for key accounts
• Provide insight into the impact of promotional strategies to the customer and Sales Teams
• Lead report automation across POS sources (Nielsen, IRI)
• Build lasting business relationships based on trust and confidence.
• Create recurring business reviews providing deep analysis on drivers using insights across sources (primary research, syndicated data, industry reports, etc.)
• Lead ad hoc analytics and reporting requests from Customer
• Lead Category Reviews, New items analysis and seasonal reviews
• Support growth strategy development with Customer Growth Insights Director and Sales leads

What You’ll Need For Success

• Ability to synthesize insights into a concise, visual story
• Proficient in a range of qualitative and quantitative shopper research methodologies, with experience designing and executing primary research studies
• Experience applying analytical skills and a problem-solving mindset to answer ambiguous business questions
• Strong learning agility
• Solid understanding of which data source to leverage to answer the question (POS, Syndicated, Panel, Industry Insights, survey/primary research, etc.)
• Ability to apply insights to business questions to provide recommendations and influence strategy
• Intellectual Curiosity/Horsepower
• Ability to thrive in a fast-paced environment, comfortable with prioritizing multiple deliverables, and overlapping deadlines
• Significant experience translating data into insights

Qualifications:

• Experience auditing and enhancing digital content, web enrichment, physical shelf management, and modular relay expertise.
• Category management success within an Omni channel environment desirable
• Bachelor's Degree Required
• 7+ years of experience related to Category Management and/or CPG Sales experience.
• Experience designing and executing primary research studies a plus.

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Shopper Insights

Insights