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Vp Customer Insights Jobs

Vp, People Insights Jobs
By The Walt Disney Company At Burbank, CA, United States
Experience with international data regulations and privacy requirements
Leverage knowledge of data infrastructure and data engineering to partner heavily with Enterprise IT on the data strategy
Identify the skills and expertise needed to build a world class HR analytics team that can effectively drive measurable impact
Strong emotional intelligence, relationship skills and executive presence
Extensive knowledge of databases, analytical tools, and big data
Ability to lead multiple, large data/analytics projects in fast-paced matrix with experience in evaluating program effectiveness and impact
Customer Insights Analyst Jobs
By Toast At Boston, MA, United States
Focuses on understanding the customer experience and product related pain points that cause customers to contact customer support
Uses analytical skills to understand patterns in customer behavior based on product usage, lifecycle, restaurant type
Designs, runs, and optimizes regular reporting to be shared with senior leadership and inform understanding of customer experience
3+ years of experience in analytical roles
Experience writing code in SQL from scratch required, familiarity with tools like Looker/ Tableau and Python/ R
Strong Excel and analytical skills
Senior Manager Customer Insights
By Panera Bread At St. Louis City County, MO, United States
Strong organizational and time management skills
Market research project management, including data analysis, interpretation, survey design and implementation, and report writing
Manage relationship with our core trusted vendors, and occasionally help identify potential new vendors as needed for new projects.
Five to seven years of prior job-related experience required
Experience with both qualitative and quantitative methodologies, including
Skill in data analysis, including statistical and competitive evaluation and synthesis
Customer Insights Analysts Jobs
By MATRIX Resources At United States
Looking for Customer Insights Analysts with the ability to analyze quantitative and qualitative data – Remote Roles
Must have experience with customer experience/business intelligence tools such as Qualtrics, Salesforce, Talkdesk, or Sprinklr.
Experience in successfully driving process improvement initiatives is desirable.
Prior experience in Learning & Development or Training roles is a plus.
Pay Rate: $40/hour on W2
Must be currently living in PST time zone or willing to work in PST hours.
Vp Customer Success Jobs
By GoodJob At United States
Excellent leadership and people management skills, with the ability to inspire, mentor, and develop team members.
Exceptional communication and interpersonal skills, with the ability to build rapport with customers, stakeholders, and cross-functional teams.
Build and lead a high-performing customer success organization, including hiring, training, coaching, and managing a team of customer success managers.
Remote or San Francisco, Bay Area, California
Strong understanding of SaaS or technology industry, with a track record of driving customer success and retention.
Analytical mindset, with the ability to leverage data and insights to drive decision-making and customer success initiatives.
Voice Of Customer, Customer Insights Senior Associate
By athenahealth At United States
Bachelor's degree or 3-5 years experience in customer/ stakeholder relationship management required
Strong organizational skills, attention to detail, efficient time management skills and consistent follow-through
Propose solutions to optimize client experiences
Strong writing, editing, and communication skills
Partner closely with key Product stakeholders (incl. Product Operations) to support release and planning cadence ceremonies.
Partner with VoC colleagues to inform the evolution of gathering and reporting on customer feedback sources.
Vp Customer Success Jobs
By HERE Technologies At Chicago, IL, United States
Establishes a global renewals management team
Develops the team to include new competencies and skills, including best practice sharing, training and advanced certification
Transforms technical support to be more proactive, predictive and efficient; creates and scales capabilities and competencies that do not currently exist
Standardizes and improves capabilities and technology across TS and CS, building on tools such as Gainsight and Support Logic
Designs and creates best practice reporting and analytics capabilities
20 years of work experience with a minimum of 10 years international leadership
Customer Marketing Insights Manager
By FanDuel At New York, NY, United States
Own the day to day management of requests and tasks of your direct reports
Provide line management, coaching and professional development to analysts in your team
Manage a team of analysts to produce insights and drivers of customer marketing business performance
A minimum of 5 years of relevant work experience in an analytical, technical or customer marketing field preferred
Bachelor's Degree in a highly numerate major (Math, Stats, Econ, etc.) or relevant experience in data and/or business analysis
Demonstrated experience using data visualization software to convey analysis in an easy to digest format
Sr. Manager, Customer Reporting & Insights
By Macy's At New York City Metropolitan Area, United States
Own the development of custom campaign performance reporting and analysis across all acquisition and personalized offer campaigns.
We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.
Strong experience working with large data sets, web analytical tools and programming (SQL, Hadoop, Tableau, SAS, IBM Analytics, etc).
Familiarity with ad tech (e.g., Adobe Analytics, Google Ad Manager, Google Campaign Manager, Ads manager, Liveramp).
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
Sr. Manager, Customer Reporting & Insights
Customer Insights Analyst Jobs
By Bernard Nickels & Associates At New York, NY, United States
Manage quarterly updates to website (update offers, expiration dates, products, etc.)
Deepens consumer knowledge through advanced analytics.
Manages consumer metrics and campaign KPIs.
Manage changes/issues on OD and retail microsite pages.
Experience with SQL and Business Objects.
Strong communication skills, with ability to explain data insight or campaign performances.
Customer & Category Manager - Insights & Enablements
By Dreyer's Grand Ice Cream At United States
Experience in a sales planning, sales operations or sales reporting role, and/or category management sales roles in CPG industry.
Commercial experience, high developed collaboration and influencing skills, self-starter, results driven, entrepreneurial
Requirements and Minimum Education Level
Develop Valued Capabilities: Improving selling capabilities and adding customer value through improved analytics and insights, and continuous improvement
Upskills Account Associate (AA) team throughout year via data analytic and category insight training.
Knowledge of customer best practices, market intelligence, category/channel/ shopper trends and shopper Insight into actionable ideas.
Customer Insights Analyst Jobs
By SHEIN Distribution Corporation At Los Angeles, CA, United States
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
1-2 years experience working in marketing, communications, consulting or market research preferred but not required
Excellent analytical, communication and writing skills
Is detail oriented and can work on multiple projects at a time
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Associate Director, Customer & Market Insights (Rare Disease)
By Biogen At Weston, MA, United States
Minimum 6+ years relevant experience with a biotech/pharmaceutical company or consulting firm supporting the healthcare industry
Extensive experience with patient/customer research strongly preferred
Ability to continuously analyze market data (i.e., market research, in-house, IQVIA, Komodo) and adjust direction/focus as needed
Develop deep analytical expertise leading and coaching junior team members and demonstrate examples of high value and impact analytics
Comprehensive understanding of biotech/pharmacy industry dynamics
Understands complex clinical and scientific data and is able to integrate that understanding into the brand insights
Vp Customer Success Jobs
By Fireblocks At New York, United States
Recruit, build and lead highly functioning, collaborative, empowered remote Customer Success teams
Manage customer Lifecycle touchpoints and interventions with automation and drive continuous process and scale improvement
10+ years experience in the B2B technology industry, with at least 6+ years experience in leading customer-facing organizations
Experience running Customer Success for SAAS businesses with total revenues exceeding $100MM
Ability to manage influence through persuasion, negotiation, and consensus building
Ideally combined background of post-sale and sales experience
Customer Insights Analyst Jobs
By HealthEquity At Draper, UT, United States
4+ years of experience supporting business decision making with reporting & analysis.
Experience with Qualtrics XM Discover (formerly Clarabridge) or other Text Analytics tool.
Consumer Driven Healthcare (CDH) education
Provide internal business partners with insights, reports, and dashboards to enable understanding of business opportunities and guide effective decision making.
Efficiently identify, pull, aggregate, and analyze data from enterprise databases.
Master's or bachelor's degree in a quantitative field such as Mathematics, Statistics, Economics, Marketing Research, or other quantitative discipline.
Contract: Analyst, Customer 360 Insights
By Upwork At Oregon, United States
Experience with data management, documenting process and data flows, and ensuring data quality
Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.
Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations
Experience writing SQL in a professional setting
Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools
Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued
Contract: Analyst, Customer 360 Insights
By Upwork At Montana, United States
Experience with data management, documenting process and data flows, and ensuring data quality
Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.
Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations
Experience writing SQL in a professional setting
Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools
Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued
Contract: Analyst, Customer 360 Insights
By Upwork At California, United States
Experience with data management, documenting process and data flows, and ensuring data quality
Expertise in advanced SQL, ETL/data pipelines management, statistical analysis and visualization/data exploration tools such as Python, Looker, Snowflake etc.
Experience in data analysis with expertise in analytical tools and techniques and communicating insights & recommendations
Experience writing SQL in a professional setting
Experience with building self serve reports and visualizations to represent data intuitively in Looker or similar data visualization tools
Prior experience in Analytics ,Business Intelligence, Data Science or similar role would be highly valued
Customer Insights Analyst Jobs
By Calculated Hire At Irving, TX, United States
3-5 years of professional experience in an analytical role
Advanced skills in SQL, Excel, & PowerPoint
Lead insights initiatives and analytical projects for a portfolio of brands in our CRM program
Drive adoption and usage of data reporting through ongoing stakeholder engagement, effective communication & relationship building
Develop an expertise on CRM business needs and identify ways to create and deliver value added analyses through your work.
Write SQL code to support ad-hoc requests or projects, as well as investigate specific issues
Vp, Customer Led Development
By Prologis At Atlanta, GA, United States
Bachelor’s degree in business, economics, construction management, architecture, or engineering (Civil or Structural) is preferred
Experience in structuring Build-to-Suit and speculative leases, land purchases and entitlements
Assist the regional capital deployment team with conversion of covered land/redevelopments into Build-to-Suit developments through collaboration on strategy, entitlements and marketing
Aggregate, verify, organize and utilize actionable data on customers and Build-to-Suits
Interface and develop working relationships with various internal Prologis groups, customers, brokers, general contractors and public agencies
Optimize customer satisfaction through each interaction and every project

Are you passionate about understanding customer needs and behaviors? Do you have a knack for uncovering insights that drive business decisions? We are looking for a VP of Customer Insights to join our team and lead our customer insights strategy. You will be responsible for developing and executing customer research initiatives, analyzing customer data, and providing actionable insights to drive business decisions. If you are an experienced leader with a passion for customer insights, we want to hear from you!

Overview:

The VP of Customer Insights is responsible for leading the customer insights team in developing and executing strategies to uncover customer insights and drive customer-centric decision making. This role will be responsible for leveraging customer data to identify trends, uncover opportunities, and develop strategies to improve customer experience and engagement.

Detailed Job Description:

The VP of Customer Insights will be responsible for leading the customer insights team in developing and executing strategies to uncover customer insights and drive customer-centric decision making. This role will be responsible for leveraging customer data to identify trends, uncover opportunities, and develop strategies to improve customer experience and engagement. The VP of Customer Insights will be responsible for developing and executing customer research projects, analyzing customer data, and developing insights to inform product and marketing strategies. This role will also be responsible for developing and managing customer segmentation and targeting strategies, and developing customer journey maps. The VP of Customer Insights will also be responsible for leading the customer insights team in developing and executing customer engagement strategies.

What is Vp Customer Insights Skills Required?

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work independently and in a team environment
• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer journey mapping
• Knowledge of customer research methods
• Knowledge of customer data analysis
• Knowledge of customer engagement strategies

What is Vp Customer Insights Qualifications?

• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer insights or related field
• Experience leading customer insights teams
• Experience developing and executing customer research projects
• Experience analyzing customer data
• Experience developing customer segmentation and targeting strategies
• Experience developing customer journey maps
• Experience developing customer engagement strategies

What is Vp Customer Insights Knowledge?

• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer journey mapping
• Knowledge of customer research methods
• Knowledge of customer data analysis
• Knowledge of customer engagement strategies

What is Vp Customer Insights Experience?

• 5+ years of experience in customer insights or related field
• Experience leading customer insights teams
• Experience developing and executing customer research projects
• Experience analyzing customer data
• Experience developing customer segmentation and targeting strategies
• Experience developing customer journey maps
• Experience developing customer engagement strategies

What is Vp Customer Insights Responsibilities?

• Lead the customer insights team in developing and executing strategies to uncover customer insights and drive customer-centric decision making
• Leverage customer data to identify trends