Customer Experience Operations Coordinator Jobs

Demonstrates skills in written communication, time-management, and organization.

Preferred experience in international ministry and project management.

Manage WinShape Camps International inventory and inventory systems in the US, Costa Rica, and Brazil.

Bachelor’s degree or equivalent work experience.

Assist in the creation, implementation, and evaluation of year-round and summer operational systems and processes.

Coordinate camp travel, including booking flights, assisting with passport acquisition, and coordinating with international partners for in-country travel logistics.

Document new or updated processes and procedures in our existing knowledge base, ensuring accuracy and clarity.

Take ownership of our knowledge base in Confluence, reviewing existing content for improvements and identifying opportunities for enhancement.

Highly analytical with excellent planning, coordination, and communication skills for effective collaboration with peers and stakeholders.

Experience in managing multiple projects concurrently, from initial planning to deployment.

Prior experience in an enablement role within a SaaS/tech company.

We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool

Minimum Qualifications- Education & Prior Job Experience

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Document new or updated processes and procedures in our existing knowledge base, ensuring accuracy and clarity.

Take ownership of our knowledge base in Confluence, reviewing existing content for improvements and identifying opportunities for enhancement.

Highly analytical with excellent planning, coordination, and communication skills for effective collaboration with peers and stakeholders.

Experience in managing multiple projects concurrently, from initial planning to deployment.

Prior experience in an enablement role within a SaaS/tech company.

We're proud to beremote-first.We've been remote since 2009, long before COVID made it cool

Accurate data entry and computer skills (Excel/Outlook a must)

Manage Sales Orders to ensure accurate creation and clarity of information for teams within the configuration center

Liaise with Client Services and external service providers to manage and communicate any shipment delays

Experience of fast paced customer services environment.

Excellent written and verbal communication skills.

Excellent organization skills with the ability to prioritize.

Cost Recovery Management: Managing cost recovery for all rentable assets will be part of your responsibility to ensure financial efficiency.

The City of Redmond offers an excellent benefits package including:

You are a strong communicator: Excellent communication skills, both written and verbal, will be essential for effective coordination and collaboration.

Two (2) years of experience performing administrative duties is preferred.

One (1) year of experience in a municipal setting is preferred.

Valid First Aid & CPR certifications (must be obtained within 6 months of hire).

Work with the Customer Experience team to help elevate the Spanx brand and build engagement with our customers

Analyze qualitative and quantitative data and identify opportunities. Provide actionable recommendations to improve the customer experience

Dive into the details of customer experience reports and data to mine out significant opportunities.

Interact with other departments across Spanx to gain additional product and/or technical knowledge as necessary 

Bachelor’s degree in related function or comparable professional experience

3+ years of experience in a customer-focused role preferably in social media, customer experience, eCommerce, fashion/retail, customer/market research 

2.Logistics, Aviation, Transportation, Healthcare Management, Organ Donation Industry

The Logistics Coordinator I reports directly to the Operations Manager

G.Strong interpersonal skills and an ability to critically problem solve.

I.Adheres to all documentation requirements for TAM customers.

P.Proficient in computer software programs including Microsoft and data entry.

1.Minimum 2-4 years experience in related fields:

Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits

Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations

Minimum Requirements for the position:

This position will pay $18- $22/hour based on experience. The role is eligible for overtime.

Be a representative that provides outbound and inbound support via the phone at a fast pace.

Basic understanding of Microsoft Office Products; Word, Powerpoint, Excel, etc.

Proven experience in a call center or in an office setting.

Strong organizational skills and the ability to follow through on tasks and initiatives.

Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.

Maintain monthly membership records including contact information, billing details and maintenance inspections.

Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.

Take incoming calls and book customer appointments.

Proven experience in a call center or in an office setting.

Strong organizational skills and the ability to follow through on tasks and initiatives.

Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.

Maintain monthly membership records including contact information, billing details and maintenance inspections.

Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.

Take incoming calls and book customer appointments.

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies

Location: Remote / work from home

Compensation: $19- $20/ hour depending on exp.

You can review my company website at https://www.nxtlevel.io/

If you're interested please send your resume to [email protected]

Utilize in-depth knowledge of on-site collection to effectively communicate product features and provide styling advice to customers

Responsible for ensuring quality of post-purchase experience including enhancements to order tracking, return processes, and omnichannel fulfillment

1-2 years of prior customer service experience, preferably at an e-commerce beauty or fashion retail business

Strong listening skills and sociable, friendly with an engaging personality

Attention to detail, and organized with accurate data entry

Deliver superior, personalized service to address customer inquiries and follow-ups via phone calls, emails and SMS

Builds, Maintains, and Executes Customer Experience scorecards and KPI management

Supervises a team to provide customer success, analytics, process mapping, and business requirements testing and execution for the Customer Experience department

Education required: Bachelor’s degree in business, technology, finance, or related field

10+ years’ work experience including supervisory/manager experience with one or more direct reports

Experience leading remote and/or global teams

Continuous improvement of both customer experience and service efficiency

Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint

This job is a member of the Customer Experience Team within the Customer Experience Division.

Ability to adjust hours and shifts to meet business requirements and workload demand

Leadership with practical coaching experience

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies

Manage all associated processes for US offer letters and global employment contracts

Ideal background in an executive assistant, event management, recruiting coordination, etc. type role

2 years of related experience required; 4 years of work experience preferred

Demonstrated experience working in a deadline driven ambiguous environment

Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly

Experience with Lever, Tableau, Excel and Google suite products preferred

• Calculate and compile order-related statistics, and prepare reports for management

Our Client is seeking a Customer Experience Coordinator in New York City, NY.

• Some customer service experience

• Strong written and oral communication skills

• Experienced with Microsoft Word and Excel, Salesforce experience a plus

• Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations

Bachelor's degree in Business, Finance, or related discipline

Excellent written and verbal communication skills

Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education

Independently identify and resolve issues with freight and warehousing partners for all shipments containing incomplete or inaccurate information

Achieve overall corporate as well as specific functional goals

Identify opportunities to improve procedures and policies that add value to the business

Bachelor's degree in technology, business, aviation management, communications, or related fields, or equivalent experience

Knowledge of basic data management and analysis including tools like Cognos, Mosaic, Tableau, etc.

Conducts product meetings; completes product tracking/analysis reports; reports to management and business owners regarding product progress, issues, and risks

This job is a member of the Customer Experience Innovation and Delivery within the Customer Experience Division.

Supports product requirement definition and design through assisting with user stories and participating in retrospectives

2 years’ experience supporting business solutions or related analytical work