Customer Experience Operations Coordinator Jobs in Georgia

Demonstrates skills in written communication, time-management, and organization.

Preferred experience in international ministry and project management.

Manage WinShape Camps International inventory and inventory systems in the US, Costa Rica, and Brazil.

Bachelor’s degree or equivalent work experience.

Assist in the creation, implementation, and evaluation of year-round and summer operational systems and processes.

Coordinate camp travel, including booking flights, assisting with passport acquisition, and coordinating with international partners for in-country travel logistics.

Work with the Customer Experience team to help elevate the Spanx brand and build engagement with our customers

Analyze qualitative and quantitative data and identify opportunities. Provide actionable recommendations to improve the customer experience

Dive into the details of customer experience reports and data to mine out significant opportunities.

Interact with other departments across Spanx to gain additional product and/or technical knowledge as necessary 

Bachelor’s degree in related function or comparable professional experience

3+ years of experience in a customer-focused role preferably in social media, customer experience, eCommerce, fashion/retail, customer/market research 

Implements and executes day-to-day and game day management strategies for assigned UTC events

Organizational skills to simultaneously manage multiple events and duties

Organizes, directs, coordinates, evaluates, and schedules part-time workers and 3rd party vendors for game day related duties and responsibilities

Performs post-event review and assessment in an effort to improve operations and fan experience

Knowledge of NCAA rules and regulations

Experience working in collegiate or professional sports operations