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Creator Technical Support Specialist Jobs in Dallas, Texas

Technical Support Specialist Jobs
By Neighborly® At Irving, TX, United States
Prior business management software (Proofhub, Flodesk, HubSpot, etc.) experience is a plus
Ability to be proactive and able to take direction and establish ownership/management of projects
Support all internal and external customers with technical training, knowledge, and expertise.
Help support the brand by providing educational and training materials on best practices for all software features and enhancements.
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities.
Diagnostic and analytical skills in software, with the ability to troubleshoot issues.
Technical Support Specialist Jobs
By Cinionic At Dallas, TX, United States
Troubleshoot issues remotely or via the phone for customers, technicians, and dealers
You demonstrate 1-3 years experience in a technical support role
You are knowledgeable in Microsoft Office
The following experiences are definitely a plus:
Experience with video equipment, such as projectors
Experience with Linux and Windows Server
Technical Support Specialist (Est)
By Bluebeam, Inc. At Dallas, TX, United States
Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
2+ years of Technical Support experience.
Customer service skills! Help our customers solve problems with a positive attitude and helpful spirit.
Technical support experience for external customers preferably with a software/hardware technology company.
Solid technical/computer proficiency, knowledge, and understanding of Microsoft Windows OS (10, 11) i.e. installing and uninstalling programs and drivers.
Excellent communication skills, both written and verbal.
Technical Support Specialist Jobs
By Lancesoft India At Richardson, TX, United States
6 months of hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills
****************Must be within 50 miles of Richardson, TX******************
Technical Support Specialist Jobs
By GDK Services LLC At Dallas, TX, United States
Client: UHG (United Health Group)
Location: San Antonio, TX- Local only
Candidate will be assisting the client's Helpdesk to support employee reported technical issues
Technical Support Specialist Jobs
By Akkodis At Austin, TX, United States
Akkodis is seeking for Technical Support Representative for one of our direct client in Austin TX.
Pay rate : $25/hr on W2
The Company will consider qualified applicants with arrest and conviction records.
Technical Support Specialist Jobs
By University of Texas at Austin At , Austin, 78701, Tx $60,000 a year
Excellent problem-solving and time-management skills.
Knowledge of computer and peripheral operations, installation, directory services, remote access tools, and troubleshooting.
BENEFITS: UT Austin offers a competitive benefits package that includes:
Relevant education and experience may be substituted as appropriate.
Work experience in IT customer server and/or help desk environment.
Work experience installing and supporting hardware, software, and networked systems in a multi-protocol environment.
Technical Support Specialist Jobs
By Biamp At Plano, TX, United States
Offer alternative solutions where appropriate with the objective of retaining customers’ business
Writing, proofreading and revision of technical documentation, online training courses, and online knowledgebase articles
Bachelor’s Degree or equivalent work experience
2-4 years related work experience in AV
1 or more years customer-facing support/service experience a plus
Experience with designing/troubleshooting networks, configuring network switches, and other IT technologies is a plus
Technical Support Specialist Jobs
By Daikin Comfort At Greater Houston, United States
Effective organizational and time management skills.
Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate.
Apply knowledge of regulatory requirements for products.
Manage product life cycles by establishing short and long-range visions for products.
Provide sales support for product benefits and features internally and externally (Product/Dealer Meetings)
Effective communication skills – verbal, written and public speaking.
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Technical Support Specialist (Contract)
By Maine Technology Users Group At , Augusta
Assist in planning and implementing shared software, such as operating systems, configuration management tools, application and development tools, testing tools, etc.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
A minimum of 1 year of relevant experience
Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
Provide limited training to the end users for them to achieve minimal performance in computing.
Provide training, guidance, support, and direction to junior interns and contractors assigned to your area of responsibility
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Technical Support Specialist I - Wuit
By Washington University in St Louis At , St. Louis, 63110 $22.92 - $35.49 an hour
Degree in a field of study with desktop support experience in an enterprise environment.
Experience supporting all standard office productivity applications and computing platforms in an enterprise environment.
Strong customer service skills, including written and verbal communication skills.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Perform other duties as assigned.
Ability to understand, be accountable and complete assigned tasks associated with projects. Such as system upgrades, system integration and system administration.
Technical Support Specialist Jobs
By Tideworks Technology, Inc At , Jacksonville, 32216 $24.06 - $36.09 an hour
Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
Key Knowledge, Skills & Abilities:
Familiarity with ITIL Service Delivery methodologies including problem and incident management a plus.
Basic knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments.
Manage, monitor, and prioritize daily flow within the ticketing system, email and phone queues to meet service levels.
Create and manage against OKRs.
Technical Support Specialist Jobs
By Emmis At , Remote $60,000 - $70,000 a year
Assign non-technical requests to client services managers
Excellent problem-solving and analytical skills
At least two years of experience supporting business systems that includes:
Ability to perform in a fast-paced environment and patiently and effectively manage multiple workloads, priorities, and deadlines
Possesses knowledge across a wide range of technical topics
Python, Java, C# experience helpful but not required
Technical Support Specialist Jobs
By IDR, Inc. At Suwanee, GA, United States
1+ years of professional experience working in a Call Center
Excellent communication skills and high level of professionalism
High Technical Aptitude, troubleshooting experience
Full Benefits; Medical, Vision, Dental, and more!
20+ Years of Proven Industry Experience in 4 major markets
Dedicated Engagement Manager who is committed to you and your success
Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz County, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By California State University At , , Ca $5,468 a month
Two years or more of Jamf mobile device management experience preferred.
Adhere to ITIL best practices for incident and problem management, advises management of such incidents, and assist with resolution.
Administrator and maintain mobile device management systems.
Experience in coordinating resource requirements.
Provide support for producing system quotations and performing inventory and license management duties as required.
Coordinate with other support staff and managers to resolve all support issues.

Are you looking for a challenging and rewarding role as a Technical Support Specialist? We are looking for a creative problem solver who can provide excellent customer service and technical support to our customers. If you have a passion for technology and a knack for troubleshooting, this is the perfect job for you!

Overview Creator Technical Support Specialists provide technical support to customers who are using a variety of software and hardware products. They are responsible for troubleshooting and resolving customer issues, as well as providing advice and guidance on how to use the products. Detailed Job Description Creator Technical Support Specialists are responsible for providing technical support to customers who are using a variety of software and hardware products. They must be able to troubleshoot and resolve customer issues, as well as provide advice and guidance on how to use the products. They must be able to answer customer questions and provide solutions to their problems. They must also be able to provide technical support to customers via phone, email, and chat. Job Skills Required
• Excellent customer service skills
• Knowledge of software and hardware products
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical support via phone, email, and chat
• Ability to provide advice and guidance on how to use products
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of software and hardware products
• Excellent customer service skills
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical support via phone, email, and chat
• Ability to provide advice and guidance on how to use products
Job Knowledge
• Knowledge of software and hardware products
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of computer systems and networks
Job Experience
• At least two years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting and resolving customer issues
• Experience in providing technical support via phone, email, and chat
Job Responsibilities
• Provide technical support to customers via phone, email, and chat
• Troubleshoot and resolve customer issues
• Provide advice and guidance on how to use products
• Answer customer questions and provide solutions to their problems
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information in the system