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Call Center Agent Jobs in New York

Wetip Call Center Agent
By CatapultK12 At , Ontario, 91764 $18 - $20 an hour
Excellent organization & time management skills
Maintain excellent communication with Call center manager and call center staff and Director of Operations
An excellent communicator with proven skill sets
Work Location: Hybrid remote in Ontario, CA 91764
Process and analyze tip reports
Follow established call center workflow for tip reports within the system
Call Center Agent Jobs
By Six Flags At Queensbury, NY, United States
Be up-to-date on current offerings within hotel, waterpark, and local area
Prior customer services experience required
Basic knowledge of OPERA System preferred
Ability to share all possible hotel and waterpark knowledge as trained
Knowledgeable of property and waterpark information
Possess organizational skills and attention to detail
Broker Center Agent Jobs
By HealthFirst At , Staten Island, 10301, Ny

Greater New York City Area (NY, NJ, CT residents):

All Other Locations (within approved locations):

Part-Time Call Center Agent
By NYC Careers At , New York, 11201, Ny $22.65 - $30.56 an hour
Strong time management and organizational skills
Exceptional interpersonal and rapport building skills
Phone skills, including familiarity cloud-based soft phones and integrated CRM software.
Experience in the customer service for a public pension or similar financial industry.
Prior public pension or comparable experience
Good verbal and written communications skills;

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues