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Call Center Agent Jobs in Arkansas

Call Center Service Agent
By Fetch Pet Insurance At United States
Utilize Fetch operating standards, call flows and knowledge base information, to support customer inquiries
Maintain product knowledge through self-directed training and by accessing desktop tools
Actively collaborate with your immediate team and raise awareness of issues affecting the customer experience
Take advantage of upskilling opportunities, which may include additional insurance credentials
A minimum of one (1) year of call center experience
Previous customer service experience required
Call Center Sales Agent
By Viribuz Media, Inc. At United States
Respond to incoming leads and inquiries promptly and courteously, demonstrating excellent communication skills and attention to detail.
Previous experience in lead intake, customer service, or a related field is preferred.
Strong interpersonal skills with the ability to listen actively and empathize with potential clients' situations.
Strong closing skills and the ability to handle objections effectively.
Knowledge of relevant laws and regulations in the legal and related industries is a plus.
Initiate outbound sales calls to potential leads.
Call Center Agent (Remote Work/Flexible Hours) ($11.00 / Hour)
By Talentify.io At United States
Demonstrate basic computer knowledge and typing skills
Sit, dial phone numbers, and perform data entry tasks
Exhibit acceptable reading and pronunciation skills
Have a clear speaking voice and professional phone communication skills
Previous retail, customer service, or call center experience is a plus
Remote work positions outside of Louisiana are employed through nextSource Workforce Solutions.
Remote Outbound Call Center Agent -- Ar
By MDS Communications At , , Ar $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
🌸🌺Call Center Agent🌸🌺-Urgent Needed
By Mastrocola Insurance Agency Inc At United States
Thorough documentation of all contacts within the customer management system.
Excellent verbal and written communication skills.
Here’s how the job details align with your job preferences. Manage job preferences anytime in your
Interact with all customers in a friendly and courteous manner.
Perform a variety of tasks associated with customer and client services.
Must be able and willing to receive a high amount of inbound calls.
Healthcare Call Center Agent
By Reqroute, Inc At United States
At least some Customer Service/Call Center experience
Knowledge of Facets routing, Facets note documentation and Health's systems
Clear and concise and verbal and written communications skills
Organizational skills including attention to detail and multi-tasking
Experience working independently and meeting defined goals
High school diploma or equivalent
Billing Specialist /Call Center Agent
By Fortira Inc. At United States
Skills: Insurance assistant/ Call Center
Must have experience with Insurance or Billing
Provides first call resolution for aligned work and routes customers to the appropriate party to resolve inquiries not conducted by team.
Support agent/customer relationships; maintain each agency's brand.
Maintain accurate data in appropriate systems to reflect account activity. Tracks and captures information and data per department guidelines.
Adhere to standard operating procedures and consistently utilizes resources provided.
Virtual Call Center Agent
By Ryanassist llc At United States
High school diploma or equivalent; further education or relevant certifications are a plus.
Ability to multitask and manage time effectively in a remote work environment.
Familiarity with customer relationship management (CRM) systems is preferred.
Ensure high levels of customer satisfaction by actively listening to customers, understanding their needs, and offering appropriate solutions.
Stay updated on product knowledge, company policies, and industry trends to provide accurate and up-to-date information to customers.
Proven experience in customer service or call center environments.
Call Center Agent Jobs
By 24 Hours Group At United States
This is a remote position.
1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of client and find solution to it.
3. Answering inbound calls, converting them to leads, and later to towing jobs.
2. Shift-based — in a Call Center that works 24/7.
1. Able to remain calm, composed, and professional even under pressure
Remote Call Center Agent - Arkansas
By Talentify.io At United States
Collect and manage meeting room requirements
Penguin Random House offers a comprehensive benefits program, including medical, dental, and vision insurance, retirement plans, and paid time off
Assist with coordinating housing requirements and food & beverage orders
Support pre-show planning and on-site execution of trade shows, conferences, and book fairs
Research and recommend new vendors
Assist with hotel and vendor billing reconciliation post-event
Call Center Agent - 100% Remote
By Indotronix Avani Group At United States
2 years of Customer Service experience and Data entry experience
Quiet and private remote work location
Former Transaction Processing experience preferred
Proficiency with computers: Experience using the internet, email via Outlook, etc.
1 year of call center environment experience
Listening, verbal, and written communication experience
Remote Call Center Agent / Intake Coordinator
By Talentify.io At United States
Maintaining knowledge of various health plan partner benefits, networks, CMS regulations and health plan partner policies
ICD-9/ICD-10 and CPT Knowledge Telecommuting Requirements:
Determining authorization or notification requirements
Preparing authorization cases for Medical Directors, Network Operations Nurses and Case Managers
Utilizing experience and judgement to plan, accomplish goals and effectively resolve each assigned task
Managing authorizations / notifications and other service requests received via incoming phone calls, faxes and portal submission
Access Management Agent - Patient Scheduler - Call Center - Remote
By Talentify.io At United States
Work experience in a customer service environment with some knowledge of the healthcare industry.
Experience working in an office environment.
Excellent inbound and outbound telephone rapport building skills.
Ability to multi-task with strong computer skills.
Build relationships with external business partners that include physicians, attorneys, nurses, case managers, and other healthcare groups.
1 year in a customer service environment with some knowledge of the healthcare industry.
Remote Call Center Agent
By HOTLINEHERO LLC At United States
Manage and prioritize multiple calls at the same time.
Excellent communication and listening skills.
Previous call center experience is preferred, but not required.
Answer incoming calls and provide assistance and support to people in need.
Listen to callers' concerns and provide appropriate advice and guidance.
Maintain accurate records of all calls and actions taken.
Remote Call Center Fundraising Agent -- Ar
By MDS Communications At , , Ar $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues