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Call Center Agent Jobs in Iowa

Call Center Agent Jobs
By Arkansas Federal Credit Union At , Little Rock, 72223 Up to $18 an hour
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Our Agents could start up to $18/hr, depending on experience.
Understanding Arkansas Federal products and services in order to enhance member experience
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Insurance Call Center Sales Agent
By AAA Club Alliance At , Remote $22 - $24 an hour
Familiarity with OR the ability to learn multiple software including our Agency Management Systems (Applied/Epic a plus)
Two (2) years of professional sales experience in an insurance environment
Maintain all current licensing, agency and carrier compliance requirements
Confident Sales professionals with experience meeting sales goals or quotas
Strong interpersonal and communication skills
Organized and able to manage time wisely
Call Center Agent Jobs
By Arkansas Federal Credit Union At , Little Rock, 72223, Ar
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Understanding Arkansas Federal products and services in order to enhance member experience
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Employer paid Long Term Disability and Life Insurance.
Customer Experience Representative (Call Center Agent) - Remote, Rosemont Area
By Mini Mall Storage At , Rosemont, Il $17 - $19 an hour
Create a genuine and exciting experience for the customer by utilizing active listening and strong communication skills.
Strong customer service and sales skills with ability to overcome objections and close the sales opportunity.
Strong communication skills with the ability to adapt communication style to meet customer needs.
Call Center/Storage industry experience will be considered an asset.
We provide a competitive compensation package comprised of a group benefits plan and discretionary profit-sharing program.
This position is remote but will require travel to the Rosemont, IL office periodically and for training.
Insurance Call Center Agent
By AAA Club Alliance At , Remote $22 - $24 an hour
Familiarity with OR the ability to learn multiple software including our Agency Management Systems (Applied/Epic a plus)
Two (2) years of professional sales experience in an insurance environment
Maintain all current licensing, agency and carrier compliance requirements
Confident Sales professionals with experience meeting sales goals or quotas
Strong interpersonal and communication skills
Organized and able to manage time wisely
Outbound Call Center Agent (Remote)
By Bryan University At , Remote $17 an hour
Meet the quota of 250+ outbound calls daily to prospective students, gauging their level of interest in furthering their education
Other duties as assigned by the Call Center Manager
1-2 years’ experience working in an outbound call center or phone sales environment
Excellent interpersonal skills on both an individual and group basis
Knowledge and ability to proficiently use a computer and related technology including, Zoom, CRM and Live Chat
This is a remote, work-from-home position.

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues