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Call Center Agent Jobs in Illinois

Call Center Agent Jobs
By ActionLink At Illinois, United States
Proven time management and organization skills
Remote work-from-home, Mondays through Fridays 8am - 5pm
Outbound call center experience a plus
Direct retail experience a plus
Excellent verbal and written communication skills
Complete assigned daily call lists
Bdc Representative/ Call Center Agent/ Part Time
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511, Nc $17 - $18 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
personnel. Strong interpersonal and skills.
Benefits Call Center Agent
By Conduent At , Cary, 27511, Nc From $17 an hour
Experience working with healthcare and employer benefits is highly preferred
Conduent offers opportunities for advancement with an outstanding benefits package
Previous customer service and or call center experience
Experience with typing and keyboarding
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Excellent benefits and team atmosphere

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues