Senior Technical Support Specialist
By Skedulo At Austin, TX, United States
Provide extensive knowledge and experience in the product to resolve issues when liaising with customers and internal team members
Administer ticket management systems and support focused tools (Zendesk, and logging tools)
Lead and promote incident and problem management processes including Post Incident Reviews and ITIL methodologies
Act as a liaison between product management, CX, and the customer
Proven ability to learn new products, develop technical knowledge, and apply new skills in a high paced environment
Help minimize customer churn through education, support, coaching and influencing
Technical Support Specialist Jobs
By Akkodis At Austin, TX, United States
Akkodis is seeking for Technical Support Representative for one of our direct client in Austin TX.
Pay rate : $25/hr on W2
The Company will consider qualified applicants with arrest and conviction records.
Technical Support Specialist Jobs
By Neighborly® At Irving, TX, United States
Prior business management software (Proofhub, Flodesk, HubSpot, etc.) experience is a plus
Ability to be proactive and able to take direction and establish ownership/management of projects
Support all internal and external customers with technical training, knowledge, and expertise.
Help support the brand by providing educational and training materials on best practices for all software features and enhancements.
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities.
Diagnostic and analytical skills in software, with the ability to troubleshoot issues.
Technical Support Specialist Jobs
By Cinionic At Dallas, TX, United States
Troubleshoot issues remotely or via the phone for customers, technicians, and dealers
You demonstrate 1-3 years experience in a technical support role
You are knowledgeable in Microsoft Office
The following experiences are definitely a plus:
Experience with video equipment, such as projectors
Experience with Linux and Windows Server
Technical Support Specialist (Est)
By Bluebeam, Inc. At Dallas, TX, United States
Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
2+ years of Technical Support experience.
Customer service skills! Help our customers solve problems with a positive attitude and helpful spirit.
Technical support experience for external customers preferably with a software/hardware technology company.
Solid technical/computer proficiency, knowledge, and understanding of Microsoft Windows OS (10, 11) i.e. installing and uninstalling programs and drivers.
Excellent communication skills, both written and verbal.
Technical Support Specialist Jobs
By Lancesoft India At Richardson, TX, United States
6 months of hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills
****************Must be within 50 miles of Richardson, TX******************
Technical Support Specialist Jobs
By GDK Services LLC At Dallas, TX, United States
Client: UHG (United Health Group)
Location: San Antonio, TX- Local only
Candidate will be assisting the client's Helpdesk to support employee reported technical issues
Technical Support Specialist I
By ALOIS Solutions At Allen, TX, United States
2-3+ years of experience in IT helpdesk and/or application support role.
Strong working knowledge of Windows Server 2016, 2012, 2008; Windows 7, 8, 10.
Strong working knowledge of Active Directory, DNS.
Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP.
They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle.
Communicate outages notifications and ticket statuses to customers
Technical Support Specialist Jobs
By University of Texas at Austin At , Austin, 78701, Tx $60,000 a year
Excellent problem-solving and time-management skills.
Knowledge of computer and peripheral operations, installation, directory services, remote access tools, and troubleshooting.
BENEFITS: UT Austin offers a competitive benefits package that includes:
Relevant education and experience may be substituted as appropriate.
Work experience in IT customer server and/or help desk environment.
Work experience installing and supporting hardware, software, and networked systems in a multi-protocol environment.
Technical Support Specialist Jobs
By Biamp At Plano, TX, United States
Offer alternative solutions where appropriate with the objective of retaining customers’ business
Writing, proofreading and revision of technical documentation, online training courses, and online knowledgebase articles
Bachelor’s Degree or equivalent work experience
2-4 years related work experience in AV
1 or more years customer-facing support/service experience a plus
Experience with designing/troubleshooting networks, configuring network switches, and other IT technologies is a plus
Technical & Simulation Support Specialist
By Adtalem Global Education At Houston, TX, United States
Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
Ensures lab equipment is meeting the requirements of the Academic delivery.
2 years’ experience with desktop support or in a help desk
Good working knowledge with Hardware/Software installation in a network environment.
Entry level experience with networking, data, and voice systems.
Knowledge of printer troubleshooting and repair.
Technical Support Specialist Jobs
By Daikin Comfort At Greater Houston, United States
Effective organizational and time management skills.
Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate.
Apply knowledge of regulatory requirements for products.
Manage product life cycles by establishing short and long-range visions for products.
Provide sales support for product benefits and features internally and externally (Product/Dealer Meetings)
Effective communication skills – verbal, written and public speaking.
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Technical Services Support Specialist
By Tyler Technologies At , Lakewood, 80401
Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
Manage and prioritize multiple and often conflicting tasks in order of priority.
Remote support of client’s mission critical financial server(s)
May contribute to company knowledge library.
Bachelor’s degree in computer science, MIS, or equivalent experience.
Experience administering Windows and/or Linux servers.
Technical Support Specialist (Contract)
By Maine Technology Users Group At , Augusta
Assist in planning and implementing shared software, such as operating systems, configuration management tools, application and development tools, testing tools, etc.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
A minimum of 1 year of relevant experience
Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
Provide limited training to the end users for them to achieve minimal performance in computing.
Provide training, guidance, support, and direction to junior interns and contractors assigned to your area of responsibility
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Technical Support Specialist I - Wuit
By Washington University in St Louis At , St. Louis, 63110 $22.92 - $35.49 an hour
Degree in a field of study with desktop support experience in an enterprise environment.
Experience supporting all standard office productivity applications and computing platforms in an enterprise environment.
Strong customer service skills, including written and verbal communication skills.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Perform other duties as assigned.
Ability to understand, be accountable and complete assigned tasks associated with projects. Such as system upgrades, system integration and system administration.
Technical Support Specialist Jobs
By Tideworks Technology, Inc At , Jacksonville, 32216 $24.06 - $36.09 an hour
Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
Key Knowledge, Skills & Abilities:
Familiarity with ITIL Service Delivery methodologies including problem and incident management a plus.
Basic knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments.
Manage, monitor, and prioritize daily flow within the ticketing system, email and phone queues to meet service levels.
Create and manage against OKRs.
Technical Support Specialist Jobs
By Emmis At , Remote $60,000 - $70,000 a year
Assign non-technical requests to client services managers
Excellent problem-solving and analytical skills
At least two years of experience supporting business systems that includes:
Ability to perform in a fast-paced environment and patiently and effectively manage multiple workloads, priorities, and deadlines
Possesses knowledge across a wide range of technical topics
Python, Java, C# experience helpful but not required
Technical Support Specialist Jobs
By IDR, Inc. At Suwanee, GA, United States
1+ years of professional experience working in a Call Center
Excellent communication skills and high level of professionalism
High Technical Aptitude, troubleshooting experience
Full Benefits; Medical, Vision, Dental, and more!
20+ Years of Proven Industry Experience in 4 major markets
Dedicated Engagement Manager who is committed to you and your success
Biomed Technician Sr Jobs
By QTC Management, Inc. At Hendersonville, TN, United States
Assist department supervisor in documenting Standard Operating Procedures (SOP’s) to meet the requirements of regulatory bodies and QTC Management Policies.
Demonstrate a working knowledge and use of required test equipment and the electronics, including pneumatic, hydraulic and mechanical knowledge and skills.
Knowledge of computers and skills used to interpret error codes, replace power supplies, defragment hard-drives
Project Management and equipment life cycle management
Adequate IT, networking and computer skills
Thorough knowledge of medical terminology and anatomy
Biomed Technician Sr Jobs
By QTC Management, Inc. At Whites Creek, TN, United States
Assist department supervisor in documenting Standard Operating Procedures (SOP’s) to meet the requirements of regulatory bodies and QTC Management Policies.
Demonstrate a working knowledge and use of required test equipment and the electronics, including pneumatic, hydraulic and mechanical knowledge and skills.
Knowledge of computers and skills used to interpret error codes, replace power supplies, defragment hard-drives
Project Management and equipment life cycle management
Adequate IT, networking and computer skills
Thorough knowledge of medical terminology and anatomy
Biomed Technician Sr Jobs
By QTC Management, Inc. At Goodlettsville, TN, United States
Assist department supervisor in documenting Standard Operating Procedures (SOP’s) to meet the requirements of regulatory bodies and QTC Management Policies.
Demonstrate a working knowledge and use of required test equipment and the electronics, including pneumatic, hydraulic and mechanical knowledge and skills.
Knowledge of computers and skills used to interpret error codes, replace power supplies, defragment hard-drives
Project Management and equipment life cycle management
Adequate IT, networking and computer skills
Thorough knowledge of medical terminology and anatomy
Biomed Technician Sr Jobs
By QTC Management, Inc. At Ashland City, TN, United States
Assist department supervisor in documenting Standard Operating Procedures (SOP’s) to meet the requirements of regulatory bodies and QTC Management Policies.
Demonstrate a working knowledge and use of required test equipment and the electronics, including pneumatic, hydraulic and mechanical knowledge and skills.
Knowledge of computers and skills used to interpret error codes, replace power supplies, defragment hard-drives
Project Management and equipment life cycle management
Adequate IT, networking and computer skills
Thorough knowledge of medical terminology and anatomy
Technical Support Specialist (District-Wide)
By Community Consolidated School District 59 At , Arlington Heights $50,000 - $65,000 a year

See job description for more details.

Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and

Are you looking for a challenging and rewarding career in biomed technical support? We are looking for a highly motivated and experienced Biomed Technical Support Specialist to join our team. You will be responsible for providing technical support to our customers, troubleshooting and resolving complex technical issues, and providing training and guidance to our customers. If you have a passion for helping others and a knack for problem solving, this could be the perfect job for you!

Overview A Biomed Technical Support Specialist is a professional who provides technical support to medical equipment and systems. They are responsible for troubleshooting, repairing, and maintaining medical equipment and systems, as well as providing technical support to medical personnel. Detailed Job Description A Biomed Technical Support Specialist is responsible for providing technical support to medical personnel and equipment. This includes troubleshooting, repairing, and maintaining medical equipment and systems. They must be able to diagnose and repair any issues with medical equipment, as well as provide technical support to medical personnel. They must also be able to provide training and instruction to medical personnel on the use of medical equipment. Job Skills Required
• Knowledge of medical equipment and systems
• Ability to troubleshoot and repair medical equipment
• Ability to provide technical support to medical personnel
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Knowledge of safety protocols and procedures
Job Qualifications
• Bachelor’s degree in biomedical engineering or related field
• Certification in medical equipment maintenance and repair
• Experience in medical equipment maintenance and repair
• Knowledge of medical terminology
Job Knowledge
• Knowledge of medical equipment and systems
• Knowledge of medical terminology
• Knowledge of safety protocols and procedures
• Knowledge of medical equipment maintenance and repair
Job Experience
• Experience in medical equipment maintenance and repair
• Experience in troubleshooting and repairing medical equipment
• Experience in providing technical support to medical personnel
Job Responsibilities
• Troubleshoot and repair medical equipment
• Provide technical support to medical personnel
• Train and instruct medical personnel on the use of medical equipment
• Maintain and repair medical equipment
• Ensure compliance with safety protocols and procedures
• Monitor medical equipment performance and report any issues