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Banking Call Center Representative Jobs in Iowa

Call Center Representative Jobs
By BMP Print Solutions At , Tampa
Basic IP knowledge such as locating and identifying IP address, gateway, subnet, and troubleshooting network connectivity issues.
Answer phone calls requesting technical support.
Proper documentation of user issues and troubleshooting steps taken.
Perform IT related administrative tasks such as creating AD accounts, assigning phone extensions, assigning Office 365 licenses, etc.
Some hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment, etc.
Some onsite support for users at the corporate office, possibility of travel if interested.
Operator/Call Center Representative
By SSM Health At , Fenton, 63026
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
Collects relevant caller data to assist with measurement, tracking and reporting activities.
Track inquires, questions and answers and provide resolution.
May perform clerical or administrative duties.
Performs other duties as assigned.
High school diploma or equivalent
Call Center Representative Jobs
By S&S Employment Partners At , West Des Moines $20 an hour
Providing accurate information or explanations on products offered
1+ years of Customer Service experience (call center experience preferred)
Knowledge or Annuities/Life insurance is a plus
Some of your responsibilities as CSR will include:
Managing a large volume of inbound calls
Responding to agents and policy holder inquiries
Call Center Representative Jobs
By LERETA, LLC At , Dallas, 75247 $15.41 - $19.26 an hour
Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team.
Processes a high volume of incoming routine calls.
Provides responsive assistance to homeowner, lender, and third party calls regarding various tax inquiries for outsourced customers at first resolution.
Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns.
Communicates status of assignments to the Lead or Supervisor.
Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry.
Bilingual Call Center Representative
By BusPatrol At , Remote $15.50 an hour
Strong time management and organizational skillset
Excellent communication skills and strong analytical abilities (critical thinking and problem-solving skills)
1 to 3 years of experience in a high-volume inbound call center, collections, customer service, or retail environment
Superior level of attention to detail and proficiency de-escalating difficult customers using conflict resolution skills
Experience learning and /or using the following resources (ADP -payroll/ timekeeping; SLACK – Internal Messenger for team communication)
Competitive salary and benefits package
Call Center Representative Jobs
By Progressive Insurance At Iowa, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Call Center Representative Jobs
By Dakota Eye Institute Pc At , Remote
Knowledge, Skills, and Abilities Required
Two years minimum experience in customer service
Two years minimum experience working in a medical setting
Excellent verbal and written communication skills
Ability to manage multiple tasks simultaneously
Data Entry and Chart Administration
Outbound Call Center Representative
By ASK Consulting At , Johnston, Ia
Expiry Date: 11 June 2023
Ability to memorize, recall, or research answers quickly
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Record, organize and file customer interactions and profile/account changes
Hours per Week: 40 hours
Call Center Representative Jobs
By Progressive At , , Sc $21 an hour
Work from home office requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Bilingual Call Center Representative-$17.00-$19.00 An Hour!
By Valued Relationships, Inc. At , Remote $17 - $19 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Call Center Banking Professional – 2Nd Shift
By Shazam.net At , Des Moines, Ia $43,800 - $52,000 a year
Work onsite when required in accordance with hybrid work from home schedule.
Significant call center and banking experience highly preferred.
Strong written and oral communication skills.
Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts
Service 60-80 phone calls and inquiries per/day while achieving daily production goals
Develop and maintain strong relationships with both internal and external customers while fostering SHAZAM’s core values.
Smartbox Call Center Representative (Temporary)
By SIRVA At , Remote
Candidate should be proficient in Windows Office Suite with superior data entry skills
Impeccable phone and written communication skills are a must.
High school diploma or equivalent work experience required.

Are you looking for a job that offers a great work-life balance and the opportunity to help others? Join our team as a Banking Call Center Representative and make a difference in the lives of our customers!

What is Banking Call Center Representative Skills Required?

• Excellent customer service skills
• Knowledge of banking products and services
• Proficiency in computer systems and software
• Ability to multi-task and prioritize
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Banking Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of banking products and services
• Familiarity with computer systems and software
• Ability to multi-task and prioritize

What is Banking Call Center Representative Knowledge?

• Knowledge of banking products and services
• Understanding of customer service principles and practices
• Familiarity with computer systems and software
• Understanding of banking regulations and compliance

What is Banking Call Center Representative Experience?

• Previous experience in a customer service role
• Previous experience in a banking or financial services environment

What is Banking Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about banking products and services
• Process customer transactions accurately and efficiently
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update account information
• Adhere to banking regulations and compliance standards