Call Center Representative Jobs
By Progressive At , , La $21 an hour
Work from home office requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)

Are you looking for a job that offers a great work-life balance and the opportunity to help others? Join our team as a Banking Call Center Representative and make a difference in the lives of our customers!

What is Banking Call Center Representative Skills Required?

• Excellent customer service skills
• Knowledge of banking products and services
• Proficiency in computer systems and software
• Ability to multi-task and prioritize
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Banking Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of banking products and services
• Familiarity with computer systems and software
• Ability to multi-task and prioritize

What is Banking Call Center Representative Knowledge?

• Knowledge of banking products and services
• Understanding of customer service principles and practices
• Familiarity with computer systems and software
• Understanding of banking regulations and compliance

What is Banking Call Center Representative Experience?

• Previous experience in a customer service role
• Previous experience in a banking or financial services environment

What is Banking Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about banking products and services
• Process customer transactions accurately and efficiently
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update account information
• Adhere to banking regulations and compliance standards