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Banking Call Center Representative Jobs in Connecticut

Call Center Representative - $18/Hour
By ProPivotal Staffing At Bridgeport, CT, United States
Strong organizational and time management skills
Opportunity to work from home
Excellent verbal, written, and interpersonal communication skills
1-3 years of experience in customer service, sales, retail, or insurance claims
9:30 AM to 6:00 PM
Equipment is provided by the company
Sr. Call Center Representative
By Conduent At , East Hartford, 06108, Ct $18.25 an hour
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Effective and accurate written and verbal communication skills.
Must have a High School Diploma, orequivalent; six months minimum experience in call center and/or dispatcher experience
In lieu of call center/dispatcher experience we will consider persons with an Associate Degree
Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
Provide one-to-one telephone contact with consumers and providers.

Are you looking for a job that offers a great work-life balance and the opportunity to help others? Join our team as a Banking Call Center Representative and make a difference in the lives of our customers!

What is Banking Call Center Representative Skills Required?

• Excellent customer service skills
• Knowledge of banking products and services
• Proficiency in computer systems and software
• Ability to multi-task and prioritize
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Banking Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of banking products and services
• Familiarity with computer systems and software
• Ability to multi-task and prioritize

What is Banking Call Center Representative Knowledge?

• Knowledge of banking products and services
• Understanding of customer service principles and practices
• Familiarity with computer systems and software
• Understanding of banking regulations and compliance

What is Banking Call Center Representative Experience?

• Previous experience in a customer service role
• Previous experience in a banking or financial services environment

What is Banking Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about banking products and services
• Process customer transactions accurately and efficiently
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update account information
• Adhere to banking regulations and compliance standards