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Banking Call Center Representative Jobs in Maryland

Call Center Representative Jobs
By Presidential Exteriors At Rockville, MD, United States
Participating in ongoing training and development programs to improve knowledge and skills.
Proven experience in a customer service or call center role is preferred.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Exceptional customer service skills and a friendly and professional phone demeanor.
Proficient computer skills, including familiarity with CRM systems and basic troubleshooting.
Hr Call Center Representative - Tier 1
By UMass Memorial Health At , Worcester, 01605
Seek out opportunities to automate and enhance our operations to be more efficient, while keeping employee experience as the utmost priority
Ensure Knowledge base documentations are updated and maintained accurately in a timely manner and provide continuous feedback opportunities.
Excellent verbal and/or written communication skills with ability to provide exceptional customer service and de-escalate the customer as needed.
Advanced computer skills, including utilizing multiple software systems and Microsoft/Excel.
Critical thinking, Problem Solving, self-starting and multi-tasking abilities necessary
6 months-1 year experience in a customer service role.
Call Center Representative Jobs
By Gastro Health At Annapolis, MD, United States
Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
Performs all other tasks and projects assigned by the manager
2+ years experience in medical practice or similar setting
This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
Opens and closes the office each day according to protocol
Provide Superior Customer Service by welcoming and greeting patients and visitors, in person and on the telephone; answering or referring inquiries.
Call Center Representative Jobs
By University of Maryland Medical System At Belcamp, MD, United States
Strong customer service skills. Organizes multiple tasks and manages time effectively.
Develops and manages database of department program activity, including patient demographics.
Attends training sessions on current program software to enhance skills, ensuring efficient use of the computer-automated service.
Demonstrates strong organizational skills and attention to detail.
Utilizes computer technology with knowledge of Microsoft Office software and database software products.
University of Maryland Upper Chesapeake Health owns and operates:

Are you looking for a job that offers a great work-life balance and the opportunity to help others? Join our team as a Banking Call Center Representative and make a difference in the lives of our customers!

What is Banking Call Center Representative Skills Required?

• Excellent customer service skills
• Knowledge of banking products and services
• Proficiency in computer systems and software
• Ability to multi-task and prioritize
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Banking Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of banking products and services
• Familiarity with computer systems and software
• Ability to multi-task and prioritize

What is Banking Call Center Representative Knowledge?

• Knowledge of banking products and services
• Understanding of customer service principles and practices
• Familiarity with computer systems and software
• Understanding of banking regulations and compliance

What is Banking Call Center Representative Experience?

• Previous experience in a customer service role
• Previous experience in a banking or financial services environment

What is Banking Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about banking products and services
• Process customer transactions accurately and efficiently
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Maintain customer records and update account information
• Adhere to banking regulations and compliance standards