Associate Director Of Revenue Cycle Operations Jobs

Team Management: Build and lead a high-performing team of 5-9 individuals. Provide mentorship and support to team members.

CRM Management: Oversee and optimize CRM systems, like HubSpot, to improve sales effectiveness and customer relationship management.

Data-Driven Approach: Be comfortable with data analysis, using CRM and pipeline management tools to gain insights into sales performance and trends.

Data Proficiency: Comfortable with data analysis, CRM systems, pipeline management, and sales forecasting. You understand what data is meaningful for decision-making.

Forecasting: Work closely with CRM administrators to generate accurate sales forecasts. Synthesize complex data into actionable insights.

Process Improvement: Continuously evaluate and enhance existing revenue operations processes. Identify bottlenecks, implement improvements, and drive efficiency.

Must possess knowledge of best practices in: Business and management, Finance and Accounting, Human Resources and Project Management

Must possess advanced knowledge of organizational effectiveness and operations management

An ideal candidate will have proven senior management experience in a highly dynamic setting

Collaborate with executive-level management in the development of performance goals and long-term operational plans

Possession of at least a bachelor’s degree in Operations Management, Business Management or a related field is required

Work with plant manager and office manager to develop and improve supplier relationships

Strong communication and management skills

Significant experience and leadership in Sales / Revenue Operations

At least 8 years’ experience in Sales Operations, Revenue Operation or similar

Experience with and understanding of Sales tech stack (Salesforce, Gong, Clearbit, etc.); ability to identify need and onboard high-impact software solutions

Expert on standard toolkit of Revenue analytics (NDR, churn, penetration, funnel, cohort performance)

Demonstrated ability to “think outside the box” analytically to understand complex problems

Streamline regional business planning process together with global operations & enablement leadership and Finance

Manage and lead a team of Revenue Operations professionals

3+ years experience leading Revenue an/or Sales Operations functions.

Knowledge of Salesforce tech stack and other revenue intelligence platforms such as GONG, 6Sense, Zoominfo, Outreach

Strong communication and facilitation skills

Monitor revenue metrics and drive processes to improve sales and marketing effectiveness and customer retention

Minimum 10+ years in pharmaceutical manufacturing or compliance, with 5-8 years management experience

Strong team management skills who exhibits a high level of initiative and self-motivation

Direct experience and training on industry standards for aseptic manufacturing, engineering and validation requirements

Prioritize production schedules based on inventory requirements, new product introduction, equipment efficiency and material supply

Experience in Isolator and/or RABS (restricted-access barrier system)

Strong knowledge of FDA cGMP, SOP’s and ICH, and EU standards

Bachelor's degree or equivalent of 5 years of experience in Change Management and/or Project Management, and/or General Management of People

Experience with healthcare revenue cycle management software and systems preferred.

Drive Revenue Cycle Management Performance for Designated Set of Hospitals

Deliver significant and quantifiable improvement and financial benefit across the organization.

Strong knowledge of healthcare billing and reimbursement processes preferred.

Strong analytical and problem-solving skills.

Required Skills and Qualifications: (Education, Experience, Skills)

5 – 7 years relevant experience, including 4 years in management and multi-account experience preferred

Advanced knowledge of telecommunications and call center management systems and terminology

Sagility offers competitive benefits including:

Participates in client visits and roundtables to provide input on program performance or new programs being offered.

Coordinates with other Operation Managers to balance needs of individual team with needs of entire organization.

• Provides direction to managers and staff relative to compliance and regulatory requirements.

• Manages vendor relationships, as necessary.

• Minimum 10 years of progressive experience in leadership of medical revenue cycle outsourcing

• 5 years of experience managing both Physician and Hospital PFS AR outsourcing operations

• Experience with Lean Six Sigma

VP of Revenue Cycle Operations

Strong strategic, analytical, project management and communication (oral and written) skills

Maintain strong working relationships with sales management, Operations, Marketing, and other cross-functional teams to achieve the above objectives efficiently and effectively

Previous experience as a seller or sales manager with international business exposure, a bonus

10+ years in direct sales operations experience, with time spent growing sales organizations.

Global SaaS and B2B experience preferred

Partner closely with the Chief Revenue Officer & SVP Global Sales

Excellent analytical skills with experience overseeing and managing business metrics, productivity and outcomes

SQL experience and SFDC certifications is preferred

Manage the revenue tech stack and roadmap, such as building and supporting the technologies and workflows for Salesforce and Marketo

Manage territory segmentation, sales compensation and incentive planning, deal desk and forecasting for the sales organization

5+ years of experience, ranging from Senior to Director level, in sales operations at a high growth SaaS company

Deep knowledge and expertise of sales and marketing tools, including Salesforce, Marketo, etc.

Expert Liaison with experience in implementing and maintaining billing, reimbursement and audit programs (e.g. knowledge of CMS regulations);

Expert in developing dashboards and metrics for financial results including measures of productivity, employee engagement and effectiveness in receivable management;

Develops target performance measures and holds Managers responsible for achieving targets;

Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of duties;

Strategic planning, integration and alignment of billing processes and workflows across the Health System;

Monitors budgets and identifies opportunities for increasing revenue and cost containment and ensuring compliance with policies;

Project management skills, responsiveness to issues, and demonstrated passion for creating new medicines.

Oversee the hiring, development, and performance management of staff, and assign personnel to execute daily production schedules.

Oversee cell therapy production and ensure safe and compliant manufacturing operations according to cGMP requirements.

Support manufacturing investigations, support, and manage change controls, and maintain permanent inspection readiness and actively support regulatory inspections.

Minimum of 5 years of experience in a leadership role in Biologics and/or cell therapy operations

Excellent teamwork and interpersonal skills with ability to influence and build strong working relationships at all levels

Must possess knowledge of best practices in: Business and management, Finance and Accounting, Human Resources and Project Management

Must possess advanced knowledge of organizational effectiveness and operations management

An ideal candidate will have proven senior management experience in a highly dynamic setting

Collaborate with executive-level management in the development of performance goals and long-term operational plans

Possession of at least a bachelor’s degree in Operations Management, Business Management or a related field is required

Work with plant manager and office manager to develop and improve supplier relationships

Skill in developing and maintaining effective relationships with finance, operations, and business development

Very knowledgeable of the revenue cycle process

Ability to work independently and remotely

Skill in planning, organizing and supervising multiple assignments concurrently.

Skill in exercising initiative, judgment, problem solving and decision-making.

Skilled in analyzing/interpreting complex data/reports

In-depth knowledge of net revenue, patient accounting and accounts receivable management

A/R management, collections, and reconciliation

You have 1-3 year experience with systems and operation that manage billing for several TINs and medical groups.

Establishes workflows to manage and continuously improve the company’s enterprise revenue cycle across multiple physician groups.

Develop and maintain an overlaying membership strategy to drive improved member experience while driving a consistent member revenue cycle.

Drive insurance-related special projects, including remote patient monitoring. RPM Billing and assist with payer contracting

Project management and department roadmapping experience

Work with global sales management to identify training opportunities and provide feedback to sales enablement organization.

Deep knowledge of tools in HiBob’s tech stack (Salesforce, Outreach) and Salesforce Administrator certification highly preferred

Manage and lead a team of Revenue Operations professionals

5+ years experience leading Revenue an/or Sales Operations functions; Global experience strongly preferred

Monitor revenue metrics and understand how they are performing against our KPIs

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Broad knowledge of organizational processes, protocols, and procedures with a focus on facilities, budget and personnel management.

Demonstrated management and conflict resolution skills

Bachelor's degree required preferably in Business, Public Administration, Organizational Development, Facilities Management or Accounting; Master’s degree preferred

Knowledge of CA Ed Code; OSHA, and CA Employment laws and regulations as it relates to higher education facilities.

Strong leadership skills with ability to manage and motivate staff

Project management skills -- planning, coordination of work, detail orientation, highly organized, and good time-management.

Evaluate, analyze, and interpret performance data and metrics including budget management.

Recruiting, training and development of all District Managers and Subject Matter Experts (SMEs) in assigned territory.

Assign new communities in Salesforce and internal systems and manage system compliance through consistent communication.

Assist District Managers with complaint resolution and client retention efforts with adherence to Valet Living policies and procedures.

Manage adoption, implementation, tracking, and completion of assigned regional projects, other duties and ad-hoc projects as assigned.

10+ years of revenue cycle management experience in a healthcare setting required

Solid financial management skills, including budgeting, forecasting, trending, benchmarking, and financial analysis of the department performance

Owns key client relationship management in relation to RCM items

5+ years of RCM strategic department metric and people management required

3+ years of direct client management

Frequently communicates complex information and interacts with management