Assistant Director-Revenue Cycle Operations (Outpatient)

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Assistant Director-Revenue Cycle Operations.
In this role, the successful candidate Assisting the Director in overall strategic planning, organization and process improvement of the NYU Langone Health System Billing Department. Responsible for performing analysis of government billing operations for decision making purposes. Planning performance improvement initiatives for billing processes to increase claim efficiencies and lower denials. Additional duties and responsibilities of the Assistant Director include, but are not limited to: (1) personnel management, (2) billing and collections management, (3) policies and procedures development, (4) ensuring optimal customer relations, (5) maximizing A/R collections
To qualify you must have 3-5 years of working experience in the managerial role of a Financial Services department, familiarity with Microsoft Office Products, as well as have demonstrated critical thinking and technical analysis skills.

Job Responsibilities:

• Strategic planning, integration and alignment of billing processes and workflows across the Health System;

• Monitors budgets and identifies opportunities for increasing revenue and cost containment and ensuring compliance with policies;
• Expert Liaison with experience in implementing and maintaining billing, reimbursement and audit programs (e.g. knowledge of CMS regulations);

• Develops and enhances tracking mechanisms to monitor accounts as they flow through billing protocols;
• Collects/analyzes payer data to determine denial, underpayment, overpayment, and appeal trends for further review;
• Report and analyze eligibility, authorization, billing, and claims processing inaccuracies to assist with implementing upstream solutions;
• Plan and organize performance improvement initiatives to increase claim billing efficiencies and lower denials;
• Executes data-mining and in-depth accounts receivable analysis;
• Ensures cash optimization and accounts receivable reduction activity is functioning to fullest capability;
• Ensures that department and vendors are maximizing reimbursement to efficiently lower A/R, and speed up revenue cycle;
• Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of duties;
• Expert in developing dashboards and metrics for financial results including measures of productivity, employee engagement and effectiveness in receivable management;
• Works collaboratively with a variety of departments within NYU Langone Health and with contracted payers and vendors;
• Develops target performance measures and holds Managers responsible for achieving targets;

Minimum Qualifications:
To qualify you must have a Bachelors Degree in healthcare related field, Accounting/Finance or a related field. Thorough understanding of reimbursement systems, and process improvement methodologies. Strong analytical, interpersonal and communication skills. Proactively support quality and performance improvement efforts within the organization and proactively contribute to meeting team goals. High level of analytical skills and dynamic communication skills (verbal and written) are required. Microsoft Excel and Word familiarity required.

Preferred Qualifications:
Masters degree in business administration or healthcare administration or related field. Skilled in data extraction, manipulation and analysis is preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $92,066 - $122,326.70 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Required Skills
Required Experience