Senior Director Of Revenue Cycle Management (Rcm)

OpenLoop is looking for a Senior Director of Revenue Cycle Management to join our team remotely or at our HQ in Des Moines, Iowa.

• Provide guidance and support to the RCM team in managing day-to-day operations, resolving complex billing issues, and maintaining strong relationships with payers
• Develop and maintain strong relationships with key stakeholders, including healthcare providers, payers, and regulatory agencies
• Establish and maintain effective communication channels with clients, ensuring their expectations are met and addressing any concerns promptly
• Stay current with industry trends and regulatory changes affecting revenue cycle management, ensuring the organization remains agile and proactive in addressing challenges
• Oversee success of the end-to-end revenue cycle process, including patient registration, insurance verification, charge capture, coding, billing, collections, and account resolution
• Collaborate with the executive team to develop and implement RCM policies, procedures, and best practices that align with industry standards and company objectives
• Analyze and monitor key performance indicators (KPIs) to identify trends, opportunities for improvement, and potential risks
• Owns key client relationship management in relation to RCM items
• Other duties as assigned
• Continuously evaluate the effectiveness of RCM processes and systems, recommending and implementing changes to improve efficiency, productivity, and client satisfaction
• Manages daily operations of RCM related to client reporting and relationships
• Develop and execute Revenue Cycle Management department strategies to optimize revenue and cash flow while maintaining compliance with federal, state, and payer-specific regulations

• Advanced Computer Skills - Routine use of electronic mail and computer systems
• Problems are solved using knowledge and skills, general precedents and practices
• 10+ years of revenue cycle management experience in a healthcare setting required
• Knowledge of Business Office Standards and Recommended Practices
• Ability to communicate with all levels off stakeholder
• Comfort and experience with financial forecasting, budgeting, trending, benchmarking, analysis of department performance, along with general and executive financial reporting
• Telehealth experience preferred
• 3+ years of direct client management
• Strong, in-depth knowledge of revenue cycle management principles and practices, including medical billing, coding, collections, managed care products, regulatory compliance, payer credentialing, and financial reporting
• 5+ years of RCM strategic department metric and people management required
• Ability to incorporate complex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives
• Solid financial management skills, including budgeting, forecasting, trending, benchmarking, and financial analysis of the department performance
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA)
• Frequently communicates complex information and interacts with management