Assistant Manager Front Office Jobs in Bexar, Texas

Refined verbal and written communication skills

Minimum of one year previous front office supervisory experience preferred

A true desire to satisfy the needs of others in a fast paced environment

Ability to work a flexible schedule including evenings, weekends, and holidays

Complimentary & Discounted Hyatt Hotel Rooms

Free Annual VIA Bus Pass/Discounted Parking

Refined verbal and written communication skills

Minimum of one year previous front office supervisory experience preferred

A true desire to satisfy the needs of others in a fast paced environment

Ability to work a flexible schedule

As a part of the Hyatt family, we offer a complete benefit package* including:

Refined verbal and written communication skills.

Minimum of one-year previous front office supervisory experience preferred.

A true desire to satisfy the needs of others in a fast-paced environment.

Ability to work a flexible schedule.

Complimentary (after 1 year of service) + Discounted Hyatt room nights (immediately)

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Supporting Management of Front Desk Team

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Working knowledge of computers and Property Management Systems.

Edit punch sheets in the absence of the Front Office Manager.

Two years of hotel experience, preferably in front of the house and guest relations.

Full knowledge of front desk operations.

Excellent communication skills both written and spoken.

Ability to use good judgment and maintain discretion and diplomacy while performing job duties.

Perform other duties as requested by management.

Supervise all guest services department managers.

2 to 5 years hospitality related experience.

Manage hotel front office operations in accordance with established guest service and sustainability standards.

Assistant General Manager – General Manager - Area General Manager

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)

At least 2 years progressive management experience within the Rooms Division of a hotel

Responsible for short- and long-term planning and the management of the hotel’s Front Office operations.

Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans.

Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables.

With opening hotels, previous hotel pre-opening experience preferred

Perform other duties as requested by management.

Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Must maintain constant communication with Housekeeping, Reservations and the Credit Manager..

Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.

The ability to demonstrate exceptional Customer Service Skills.

Exact benefit package is contingent on status

Refined verbal and written communication skills

Minimum of one year previous Front Office supervisory experience

: Assistant Front Office Manager

Free room nights, Discounted and Friends & Family Room Rates*

Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*

Bachelor Degree in Hospitality Management or related field or equivalent experience

Minimum five years hotel operations management experience

Knowledge of computer programs used in property management

Assists with the development and management of repeat guest and VIP service programs

Is polite, friendly, and helpful to guests, management and fellow employees

Extensive knowledge of all hotel departments. Excellent communication skills – oral and written

Minimum 2 – 3 years in a management position

Delivers outstanding service and creates memorable experiences.

Manages same day rooms inventory and rate yielding.

Takes personal responsibility for correcting service problems and creates memorable guest experiences.

Always treats guests with courtesy and respect in a variety of situations.

Oversees the Front Office Department – Lobby Hosts.

Minimum of two years supervisory experience of Front Office or Guest Services management experience at a luxury hotel.

Good knowledge of computers including hospitality software.

Ability to motivate Front Office to perform their best work.

Proficiency in the operation system Opera will be helpful!

Familiar with Front Office training techniques.

Understand scheduling to optimize financial performance while meeting guest needs.

Excellent organizational and time management skills

Staying informed of the latest offerings within the community to guarantee the guest experience is exceptional

2 to 3 years leadership experience in a luxury hotel

Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook

Job duties include; although are not limited to:

Effectively leading and managing the Front Office team

Strong leadership, management, organizational and communication skills.

Collaborates on the creation, management and operation within property budget and expense plans.

Collaborates with leadership team on reputation management, providing a timely response to guest reviews and concerns.

Demonstrating sound knowledge of all aspects of the hotel and services offered.

Interact with all levels of customers and hotel management.

Associate or bachelor’s degree in Hospitality Management, Management, or Business.

to offer exceptional benefits, which include

Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.

Refined verbal and written communication skills

Minimum of one year previous front office supervisory experience preferred

Annual allotment of free hotel stays at Hyatt hotels globally

Medical, Dental, Vision, 401K with company match after 30 days of employment

Create and manage weekly schedule and adjust accordingly to ensure budget guidelines are followed.

Perform duties as the Manager on Duty as needed.

Minimum of two years hotel front desk experience preferred.

Previous Marriott brand experience a plus including experience with FOSSE.

Assist in handling difficult situations, including but not limited to face to face interactions, phone calls, or electronic correspondence.

Follow-up on billing and credit opportunities.

Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

Must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff.

Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.

Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.

To be thoroughly acquainted with the AM and PM checklist; ensuring all needed reports and checklists are run and completed.

Perform other duties as assigned, requested or deemed necessary by management.

Refined verbal and written communication skills.

A minimum of one year previous front office supervisory experience preferred

The budgeted salary for this position is $55,000-60,000. Actual pay will be commensurate with experience.

Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.

Maintain a friendly, cheerful and courteous demeanor at all times.

Bachelor Degree in Hospitality Management or related field or equivalent experience

Minimum five years hotel operations management experience

Knowledge of computer programs used in property management

Assists with the development and management of repeat guest and VIP service programs

Is polite, friendly, and helpful to guests, management and fellow employees

Extensive knowledge of all hotel departments. Excellent communication skills – oral and written

Bachelor Degree in Hospitality Management or related field or equivalent experience preferred

Minimum two years hotel operations supervisory or management experience preferred

Knowledge of computer programs used in property management

Assists with the development and management of repeat guest and VIP service programs

Is polite, friendly, and helpful to guests, management and fellow employees

Extensive knowledge of all hotel departments. Excellent communication skills – oral and written

· Office administrative or executive assistant experience, preferably in a marketing-service company

· Knowledge of Microsoft Office(Word, Excel, PowerPoint,Outlook); email & calendar systems; Internet-based teleconferencing tools (Teams, Zoom)

· Monitor and manage office/kitchen supplies

· Monitor and manage technology supply levels

o Place orders as directed by theOperations and IT Managers

· Manage office equipment and technology peripherals; troubleshoot minor issues that staff may have

2-3 years of luxury hotel experience in a supervisory or management role of Front Office or Rooms Division

Always offer professional and engaging service

Assure that all financial and credit procedures are followed. Follow up on credit problems with Financial Manager

Four Seasons Hotel Silicon Valley is currently looking for an Assistant Front Office Manager.

Responsibilities and essential job functions include but are not limited to the following:

Assist in overseeing the at the Front Office and Guest Services - conduct interviews, departmental trainings, and provide hands on support

Possess a valid Georgia driver’s license and maintain all Sea Island driver requirements

Anticipating individual needs and offering useful services

Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, appearance, and lost/found items.

Help resolve service issues in a timely and positive way, following up as needed.

Willing and timely execution of other duties as delegated by leadership.__________________________________________________________________________________________________

Proficient in Microsoft Office software applications (Word, Excel, Outlook) and office equipment

Possess a valid Georgia driver’s license and maintain all Sea Island driver requirements

Anticipating individual needs and offering useful services

Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, appearance, and lost/found items.

Help resolve service issues in a timely and positive way, following up as needed.

Willing and timely execution of other duties as delegated by leadership.__________________________________________________________________________________________________

Proficient in Microsoft Office software applications (Word, Excel, Outlook) and office equipment

Possess a valid Georgia driver’s license and maintain all Sea Island driver requirements

Anticipating individual needs and offering useful services

Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, appearance, and lost/found items.

Help resolve service issues in a timely and positive way, following up as needed.

Willing and timely execution of other duties as delegated by leadership.__________________________________________________________________________________________________

Proficient in Microsoft Office software applications (Word, Excel, Outlook) and office equipment

Possess a valid Georgia driver’s license and maintain all Sea Island driver requirements

Anticipating individual needs and offering useful services

Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, appearance, and lost/found items.

Help resolve service issues in a timely and positive way, following up as needed.

Willing and timely execution of other duties as delegated by leadership.__________________________________________________________________________________________________

Proficient in Microsoft Office software applications (Word, Excel, Outlook) and office equipment

Conducts research for management and may make recommendations for action within and procedures.

Prepares and reviews documents for and on behalf of the Regional Director, Program Director or Office Manager as assigned.

Drafts and manages correspondence and files for the Program Leadership.

Manages or delegates conference, meeting and training room calendars.

Keeps minutes for meetings as requested, transcribes minutes from recorded meetings.

Develops office systems and procedures.

Knowledge, Skills, & Abilities Required for this Position

Responsibilities include but are not limited to the following:

Maintaining the security of the Testing Center.

Support to the Director of Testing; detailed record keeping.

Troubleshooting problems with testing workstation computers.

Given the technologically sophisticated nature of a Testing Center, a general familiarity and comfort with technology are required.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Participating in training and development programs to improve job skills and knowledge

Performing other duties as assigned by the management team.

A bachelor's degree in luxury hospitality management, business administration, or a related field is preferred.

An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable.

Proficiency in computer systems and software, including property management systems (PMS), central reservation systems (CRS), and Microsoft Office, is important.